Every review we hold for the Surrey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had a great experience working with Lee on our first house purchase. He has always been very responsive and supportive, providing us valuable advice throughout the process. The experience has definitely left me with a very positive impression of Savills and will certainly look to work with them again in future house moves, and recommend them to friends/family. It’s been seamless! Thank youPositiveResponsiveness, Quality, Professionalism, Value
Olivia · 21 June 2021
Agent replied · 20 June 2024
Dear Olivia, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
★★★★★ 5/5
GoogleFrom start to finish Lee at Savills in Guildford was extremely helpful and supportive. We really couldn’t have had a better service. Thank you.
Carys · 21 June 2020
Agent replied · 20 June 2024
Carys, thank you for taking the time to review our service. I'm delighted that we met your expectations. We wish you all the very best in your new home. Richard Winter - Head of Surrey Region
★★★★★ 5/5
GoogleHelpful efficient always working on our behalf. Lee was the light for us in the long process of selling my Mothers house. He encouraged the solicitors to get on with the job. Really nice man.
Helen · 21 June 2023
★★★★★ 5/5
GoogleDaniel Redmond, Sales Manager was exemplary in his dealings with us for viewings (three), liaison with other agents in our absence, supplying information from the vendor, following up on progress of the sale, dealing with all necessities on completion, introducing us to his office's lettings team, and all with a cheerful, understanding and energetic manner.
Paul · 21 June 2020
★★★★★ 5/5
GoogleFound us the perfect house!
Where savills were useful was that they had most of the flow of larger properties we were after, and in the end they showed us a off-market property which was perfect and we wouldn't have found through the usual rightmove searches. Actual buying process was as expected in the uk and a hassle ( clive and hugh however very useful ) but overall a satisfied customer
Tank008 · 21 June 2020
Agent replied · 20 June 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Richard Winter - Head of Surrey Region
★★★★★ 5/5
GoogleThank you so much to Ed at Savills Guildford. He has worked tirelessly to exchange on a complex chain. Ed is perpetually charming & cheerful.
I was not his client … a purchaser in the chain !
He is a joy to work with.
Prue · 23 November 2023
Agent replied · 20 June 2024
Thank you, Prue. We really appreciate you taking the time to post a review for Ed, even though you were not directly his client. We wish you all the very best in your new home! With best regards, Simon Ashwell - Regional Director
★★★★★ 5/5
GoogleWe have recently purchased a house through Savills and were so impressed by the service, communication and ease of dealing with Ed Tighe from the Guildford office.
He kept everyone up to date and on track, guiding us all through the process.
Ed was honest, organised and a pleasure to deal with. Should we ever decide to sell we would go straight to Ed to handle the sale.
Maggie · 21 June 2020
Agent replied · 20 June 2024
Maggie, thank you for your kind words and for taking the time post a review. I am delighted your experience of Savills was such a positive one. We wish you all the very best in your new home. Richard Winter - Head of Region
★★★★★ 5/5
Google5 star service from Louis Lepere. One of the best agents I’ve worked with. Always willing to go the extra mile. Dedicated and hardworking, nothing is too much bother. Highly recommend.
Colin · 29 May 2024
Agent replied · 20 June 2024
Great feedback to hear, Colin. I am thrilled Louis was able not only to deliver, but went above and beyond for you.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 5/5
GoogleGeorge Duff proactively managed our transaction, helping us secure our rental property. He kept us advised and updated at all times and he looked after us during the stressful process. Savills have been a pleasure to work with and are most professional. Thank you guys.
Peter · 21 June 2023
Agent replied · 20 June 2024
Thank you Peter, for taking the time to give a 5* star review and such kind feedback. I am so pleased your experience was such a positive one and that we could help you. Best Wishes, Laura Lane - Lettings Director
★★★★★ 5/5
GoogleWe just bought our House with Matthew at Savills. We had just returned to the country after being gone for 18 years. He was extremely patient and guiding us through the process. We wanted a quick closing and he ensured that that was facilitated throughout. We would 100% use Savills in the future.PositiveResponsiveness, Professionalism
Sandi · 21 June 2022
Agent replied · 20 June 2024
Dear Sandi, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties
★★★★★ 5/5
GoogleLee and the team we're fantastic throughout our sale. Always on hand to answer any questions we had.
We felt we were in good hands from the start and Lee really helped with that. Regular communication, feedback and also fantastic assistance through the negotiation process made the whole process stress free.
Phil · 22 June 2019
★★★★★ 5/5
GoogleJames was very helpful and accommodating when finding a time that would work for us to arrange viewings. During our meeting, his approach was extremely knowledgeable, honest and caring; asking the right questions and giving advice. He has helped our confidence as first-time buyers and we definitely feel in good hands!
Eva · 22 June 2019
★★★★★ 5/5
GoogleGeorge Duff at Savills Guildford provided me and my girlfriend a 5 star service! Helping us through the whole process of finding a home in Surrey Hills; we love where we live, in the village of Shere. We would like to do thanks again to George and the Savills team, a top service
Samster85 · 21 June 2022
Agent replied · 20 June 2024
Thanks for taking the time to provide George with a 5* Google review. We hope you’re very happy in your new home and enjoying Shere and it’s beautiful surroundings! Stuart Small (Director, Head of Lettings)
★★★★★ 5/5
GoogleI had an amazing experience renting through Savills and working with letting agent Louis Lepere. He was professional, knowledgeable, and made the process easy and pleasant. I highly recommend Savills and Louis for a stress-free renting experience. Five stars!
Yuliya · 24 September 2023
Agent replied · 20 June 2024
Thank you for writing such a wonderful review, Yuliya. I am pleased to hear Louis provided you a great service. Wishing you all the best in your new home.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 5/5
GoogleVery specific feedback for the lovely Tia Drakes-Griffith who, whilst supporting us in negotiating for a new letting contract and making decisions about our future, has been fair, honest, open to discussion and feedback and ultimately …
Cassandra · 16 April 2025
★★★★★ 5/5
GoogleLee was extremely helpful and knowledgably from the start of our search to securing us our family property. I would definitely recommend both him and Savills for anyone looking for a property in the Surrey area.
Sinead · 21 June 2022
★★★★★ 5/5
GoogleWe were helped by James Boyden during our house hunting.
We found James and the whole company very professional and he was able to show us properties that completely matched our criteria.
Very knowledgeable and able to provide advice on each property.
Highly recommended. Keep up the good work!
Pietro · 22 June 2019
★★★★★ 5/5
GoogleExcellent experience throughout. Ed Tighe was great at keeping us updated with how purchase was going. Ed was also very good at following up with delays from solicitor and keeping our vendors updated throughout, which took a lot of the stress away. Would have no hesitation using Savills again.
Geoff · 22 June 2019
★★★★★ 5/5
GoogleHugh was super helpful on our recent purchase and i’d certainly recommend in future
Chris · 21 June 2020
Agent replied · 20 June 2024
Chris, thank you for your feedback. I am delighted your experience of Savills was such a positive one. We wish you all the very best in your new home. Richard Winter - Head of Region
★★★★★ 5/5
GoogleProfessional and direct. No nonsense and transparent. They helped us get our dream house without playing the games. I highly recommend them to buy/sell your home.
Nnalemdar · 29 May 2024
Agent replied · 20 June 2024
Thank you for the glowing review - pleased to hear that the team were able to achieve a positive result for you. We wish you all the very best in your new home. With best regards, Simon Ashwell - Regional Director
★★★★★ 4/5
GoogleWe have been house hunting with Savills in the Surrey Hills area for several months and Alastair Mercer has been a breath of fresh air to work with, he listens, is always very open and honest, and doesn't try to fit a square peg into a round hole!
Nick · 22 June 2019
★★★★★ 5/5
GoogleMatthew Addison Smith was the agent I dealt with from a purchasing side. I found him an excellent communicator and proactive in his role with the various parties. Would recommend Matthew in the future
H · 21 June 2022
★★★★★ 5/5
GoogleMatthew & James at Savills were exceptional in every aspect of our property sale. Polite, relaxed, friendly, professional and on point with every single aspect. So refreshing to work with such a great company. Highly recommend Savills and Matthew & James in particular. Thank you both.PositiveResponsiveness, Quality, Professionalism
Gerard · 25 August 2022
Agent replied · 20 June 2024
Dear Gerard, thank you for taking the time to send through a review and I am delighted that you were happy with the service that both Matthew and James provided. You feedback is always well received. Alastair Mercer (Director, Residential Sales)
★★★★★ 5/5
GoogleExcellent service. We were looked after by George Duff. He made the whole process smooth and easy and was extremely responsive to all the requests that we had. Savills have a strong reputation and based on this experience, for the Guildford office at least, it is very much deserved.
Aaron · 21 June 2022
Agent replied · 20 June 2024
Aaron, thanks for taking the time to provide the Guildford Lettings team, and more specifically George, with a 5* Google review. We hope that you’re very happy in your new home. Please keep in touch and let us know if we can help again in the future. Stuart (Director, Head of Lettings)
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