Trusted Agent profile · Surrey
★★★★★
220 reviews across 1 platform
244 - 246 High Street, Guildford, Surrey, GU1 3JF
Savills Lettings's office in Surrey, at 244 - 246 High Street, is rated 4.8 out of 5 across 220 reviews on 1 platform, including 220 Google reviews rated 4.8.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleMost professional Estate Agent service we have ever had and we have bought and sold a lot of homes over the years - thanks to the team in Guildford and Matthew Smith in particular
Dear Steve, thank you for your time posting a stunning review especially for Matthew and the Savills Guildford team. We are always striving to improve our client service so your comments are very welcome. Alastair Mercer, Director, Residential Sales
5/5
GoogleVery professional service from Lee, Clive and the team at Savills Guildford. We had a very difficult sale but they went above and beyond to get the deal through in time.
4/5
GoogleGreat service. These guys are informative and are always willing to help. They provide a brilliant service. Lee Shipp has been incredibly accommodating and responsive whilst guiding us through the process.
5/5
GoogleOur agent, Ed, from the Guildford Offices, was a great communicator and very professional. This was the first property I’d ever sold and he kept me ‘in the loop’ at every stage. He even responded to my messages at weekends, that’s above and beyond. Would I recommend Savills? 100%. Thank you Savills, thank you Ed.
5/5
GoogleBeth Joys was an absolute pleasure to work with. She really listened to our requirements and concerns and went above and beyond to find us the perfect property. Thank you!
1/5
GoogleWorst of the worst. Avoid.
5/5
GoogleMatthew Addison and James Bowden, along with Alice Denny, handled our house sale in Guildford and I would struggle to suggest anything they could do to improve the experience. From the very first contact to the last they were courteous, responsive, diligent and professional. Well done and thank you, to a brilliant team.
5/5
GoogleMy boyfriend and I had a lovely experience finding our first rental home together with Savills. George, our agent, has been so helpful all through the process and we're really happy with the gorgeous apartment we found!
Jessica. Thanks for taking the time to provide the Guildford Lettings team and specifically George with a 5* Google review. We hope you enjoy your time in your new apartment, if there’s anything else we can do for you, just let us know. Kind regards, Stuart Small (Director, Head of Lettings Cluster)
5/5
GoogleGeorge went out of his way to ensure that my search in an area in which I was completely unfamiliar with went smoothly. Couldn't have asked for better service!
5/5
GoogleVery good experience purchasing a house with Savills. Lee was very helpful and professional.
5/5
GoogleMany thanks to Stuart and the team for letting the flat without a void for three years on the trot ! Happy to recommend.
5/5
GoogleMatthew, our agent, saw us through and over the line of a sale that encountered several hurdles and false starts along the way, with total commitment, professionalism and good humour, giving us confidence that we would get there in the end, which we did. Robert & Fiona R
5/5
GoogleLee was excellent throughout the purchase process. First class service.
5/5
GoogleMatthew was great throughout our protracted sale. Highly recommend
5/5
GoogleOur agent, James, was very responsive and caring, guiding us through each step of the deal. We are very happy with the service provided.PositiveResponsiveness, Professionalism
Dear KY Tam, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
5/5
GoogleWe have recently sold a house with Alastair Mercer and found him very easy to work with and a lovely chap. We would thoroughly recommend him and Savills Guildford if you have a house to sell in Surrey.
Charlie, thank you for your kind words. I'm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Best wishes, Richard Winter - Head of Surrey Region
5/5
GoogleCannot thank Savills enough, particularly Ed Tighe, for their support in what proved to be a long and difficult chain to bring together. Everyone in the Guildford office was always polite and helpful. Thank you.
Dear Julia, thank you for your kind words and for taking the time to post a review. We wish you all the very best in your new home. Richard Winter - Head of Surrey Region
5/5
GoogleJames and his team were highly efficient, personable and responsive and drove the whole process forward professionally and efficiently.
5/5
GoogleLottie,Alastair and the team are a fantastic team! Def recommend their services ! Thanks for all of your efforts!
5/5
GoogleAn excellent team. Alastair and James were proactive, kept us fully up-to-date and negotiated well in a difficult market.
5/5
GoogleIt was a pleasure meeting Alastair Mercer at my property in Haslemere and thank you for your time, remarks and your valuable advice regarding the property market. I believe that we will be involved in property development for a number of years in the area, and it will be a pleasure to collaborate with somebody with your experience, honesty and sound knowledge of theproperty market.
5/5
GoogleVery helpful agent, Matthew Addison Smith Brochure very professional
Thank you for taking the time to leave a great 5* review for Matthew and the team at Guildford. I am pleased you received such a positive service. With best regards, Simon Ashwell - Head of Region
5/5
GoogleMatthew Addison Smith helped us with the purchase of our property, and we found him extremely helpful, professional and responsive throughout the whole process. His clear help and advice was much appreciated and helped ensure a very smooth and quick process.
5/5
GoogleA very professional and proactive experience from Savills. This started on day 1 when the sales team arrived en-masse on the doorstep to get familiar with the house prior to marketing. Also impressive is that every person you speak to in the team, is fully aware of the details of the house, and the progress being made. I'd highly recommend their services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills Lettings's Surrey office has 220 reviews across 1 platform: 220 on Google.
Savills Lettings Surrey is rated 4.8 out of 5 across all 220 reviews, and 4.8 out of 5 on Google from 220 reviews.
Savills Lettings Surrey, 244 - 246 High Street, Guildford, Surrey, GU1 3JF.
