Trusted Agent profile

John D Wood and Co Sales Surrey reviews

3.8

★★★★★ Good

315 reviews across 2 platforms

7 Baker Street, Weybridge, Surrey, KT13 8AF

John D Wood and Co Sales's Surrey office at 7 Baker Street is rated 3.8 out of 5 across 315 reviews on two platforms, including 115 Google reviews rated 4.6.

Google logo

4.6 / 5

115

Reviews on Google

This office

Trustpilot logo

200

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fresh in the UK and never let a…

Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.

Julija · 18 April 2026

5/5

Trustpilot

I was looking for a 2 bed in Notting…

I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!

Alessandro · 23 April 2026

5/5

Google

The team at John D Wood (Nathanael & Bea in particular) have been fantastic dealing with our tenancy in Weybridge. Always attentive & quick to respond, thank you for the excellent service!

Jason · 27 August 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us your 5* review Jason! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Becca is a star.

Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.

Konstantinos · 5 October 2022

5/5

Google

I've had a great experience working with Bea & Scarlett at John D Wood & Co. They were extremely polite and professional in all their dealings with me and our property. I look forward to working with them again in the near future.

Tega · 18 April 2025

Agent replied · 26 May 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Amazing service

I was directed to Opemi from the Docklands and City branch and I am amazed by the service that I received. She helped me find a property that suits my requirements and her professional was excellent.

Natasha · 19 April 2026

5/5

Google

Professional on the ball and always return calls and emails. Particularly impressed with Chris Chambers of the Weybridge team.

Myra · 4 December 2025

Agent replied · 25 December 2025

It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.

5/5

Google

Stephen was on the case straight away. Polite, efficient and everything done in a matter of a few hours. Thank you

Frank · 22 January 2024

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

5 Star Agents!

It started on a viewing with James who was different from other agents, he wasn’t pushy and didn’t try and sell me the property we viewed, even though it was clear I liked it and subsequently made an offer - James was disarmingly honest and knowledgeable and booked me in with Jake for an appraisal on my own house. Jake, the Wandsworth branch’s manager, was very impressive. Unlike the other big agents who also appraised my house, Jake was more interested in my situation and helping me achieve what I needed, than just getting me to sign his sales terms and sell as quick as possible! This I found refreshing and I chose to instruct Jake based on this and his obvious ability. Once I had instructed John D Wood to sell my house, the service I got was second to none! Whenever I called there was always someone charming on hand to speak to and although my situation was not at all straight-forward and I am sure I was quite a difficult client for them, I was always made to feel like the centre of the property universe. When it came to results John D Wood were very driven and did not let a tough market stop them from sourcing me a great buyer. Shae, another member of their sales team, was a complete star in sourcing my buyer who, to put it simply set a price per square foot record on my road! More importantly than this, Shae's buyer was perfect for my house and I know they will have many years of happiness there.Overall, if you are selling or buying in Wandsworth, Jake, Shae and James should be your first point of call.

Kristina · 22 January 2021

5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021

5/5

Trustpilot

The Battersea Team were brilliant to…

The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!

Paul · 24 November 2020

5/5

Trustpilot

My thanks to the Wimbledon team

My thanks to the Wimbledon team for marketing and selling my property. They were professional, efficient and very pleasant to deal with. During this difficult selling time they did everything they could to make the process work as smoothly as possible. They marketed the property quickly and accurately, managed the viewing without a single problem and sold the property. Warren Appleton and Adrian Seabrook were my main contacts and I could not have been given better service. I would recommend them to anyone wishing to sell their property.

Rhona · 29 October 2020

1/5

Trustpilot

Mice infestation by a John D Wood managed property

I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road.

Dianni · 12 August 2026

5/5

Google

Great team at John D Wood, we got through our sale in breakneck speed three months unbelievable.

Malcolm · 4 December 2025

Agent replied · 25 December 2025

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

End of Tenancy Check Out - Battersea Branch

Our experience with John D Wood was frustrating and stressful. We dealt with four different agents during our tenancy, and none resolved any issues. The checkout process was the worst - we moved out in April, but our checkout report took 10 days, and despite a professional clean, the landlord conducted another and tried to charge us.

Rowena_family · 18 September 2025

1/5

Trustpilot

Jaw-droppingly useless

To describe the agents of the Wandsworth branch of John D Wood as 'incompetent' is to do that word a disservice. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their idiocy. From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood would leave me agog at how utterly useless and unnecessarily aggressive they were at their jobs. They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord wasn't hidden, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out. They surpassed themselves in incompetency when our landlord sold our house. "24 hours notice for viewings? Nah, we'll just turn up with interested buyers when we want." I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate, making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers. But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before lockdown happened.There is also no internal communication between agents and a lot of buck-passing from what I can gather. TL;DR John D Wood's agents are incompetent, useless at their jobs, aggressive and dismissive to tenants, will not reply to communications from tenants, but will harass tenants almost hourly if they want something done "ASAP". Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.

Marian · 13 August 2020

5/5

Trustpilot

Thank you Denise

Denise at the Beckenham branch was fantastic at keeping me informed of progress throughout the sales period from initial offer to exchange and completion. She was very proactive in following up and assisting with the resolution of outstanding queries. Thanks Denise

Steve · 29 July 2024

5/5

Trustpilot

I just moved into a new flat in Notting…

I just moved into a new flat in Notting Hill. The team was always very responsive, on top of everything! I’m so happy with my new property and the service they’ve provided.

Andrea · 23 April 2026

5/5

Trustpilot

Helpful and friendly

Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.

Jane · 15 May 2026

5/5

Trustpilot

Easy first time buying experience at JDW

Working with Sophie and the rest of her team to purchase my first flat has been great. Always quick to get back to me, friendly and making the home buying experience positive.

Anon · 22 April 2026

5/5

Google

We have nothing but praise for the Weybridge office of John D Wood. Chris, Adrian & Tom were always positive, friendly and helpful. We were kept up to date at all times and they successfully negotiated a sale and purchase for us. We would have no hesitation in recommending them to others.

Simon · 22 June 2018

Agent replied · 20 June 2024

Thanks Simon, kind regards Mark

5/5

Trustpilot

Great help

Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.

Melanie · 24 April 2026

5/5

Google

Worked with Tom Barham (and Sally) on the sale of our property. What an absolute pleasure John D Wood were to work with, from start to finish. We're so pleased that we instructed them. Professional, helpful and a breath of fresh of air.

Katie · 21 June 2021

Agent replied · 20 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Chiswick Lettings Team

Laura and her team in the Chiswick Rental offices went the extra mile in advising us on every aspect of finding a new tenant for our property including help with plumbers, decorators and removals and most importantly in finding us a good selection of prospective new tenants to choose from. A very hands on operation with excellent customer service and support.

David · 1 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Sales's Google reviews

Questions about John D Wood and Co Sales Surrey

How many reviews does John D Wood and Co Sales Surrey have?

John D Wood and Co Sales's Surrey office has 315 reviews across two platforms: 115 on Google, 200 on Trustpilot (across the whole business).

What is John D Wood and Co Sales Surrey's rating?

John D Wood and Co Sales Surrey is rated 3.8 out of 5 across all 315 reviews, and 4.6 out of 5 on Google from 115 reviews.

Where is John D Wood and Co Sales's Surrey office?

John D Wood and Co Sales Surrey, 7 Baker Street, Weybridge, Surrey, KT13 8AF.

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