Trusted Agent profile

John D Wood and Co Sales reviews

3.8

★★★★★ Good

315 reviews across 2 platforms

7 Baker Street, Weybridge, Surrey KT13 8AF

John D Wood and Co Sales's Surrey office at 7 Baker Street is rated 3.8 out of 5 across 315 reviews on two platforms, including 115 Google reviews rated 4.6. The 200 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

115

Reviews on Google

This office

Trustpilot logo

200

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Google

I have known the Lettings Manager and her team here at Weybridge for over 20 years and she, Ms. Bea Piazza, and her associates are the best in the business! Their customer service ethos and attention to detail are seconded to nine. They have looked after my properties so professionally with support and advice that adds incredible value to the experience for decades and I have only ever been delighted. Net recommendation is a factor used across all businesses. I highly recommend the team in Weybridge, led by their fantastically impressive manager. When you know an individual keeps the loyalty of her landlords and landladies so reliably and over such a long period you can be assured you are in the very best of hands. Thank you, Bea. I would recommend ONLY J. D. Wood for Lettings in the entire area.

Aidan · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

I lived with Mum over the past 20 years - sadly she was diagnosed with cancer a couple of years ago, which resulted in me convincing Mum to downsize and buy a more 'open plan' house with easy access that would facilitate Mum's failing health. John D Wood found us a fantastic home. After my mother sadly lost her battle with cancer last year, as the executor, I put her house on the market again with John D Wood. I wanted to sell it at the same price Mum bought it for, or at least hope that for more, but Olivia at John D Wood was firm that the property was not worth what we had paid for it. After many viewings over last Christmas, I received many offers. Olivia wanted me to accept the very first 'low ball offer' so I didn't have the stress of dragging out the selling process, which was frustrating! I held firm on not settling for any offers less than what my mother bought the house for and was happy to solely deal with Chris Chambers on future communications and the day to day viewings and feedback. Chris was a complete delight. I absolutely adored dealing with him. He had a good sense of humour, was extremely empathetic to my circumstances and sincere. He held out and shared my vision. Chris was very patient. I did end up selling the property for exactly the same price that my mum paid for it, which despite wishing for more, knowing how fickle the housing market is, I was delighted. I cannot recommend Chris Chambers / John D Wood highly enough. Olivia and Chris really know the business and although Olivia is all 'business' and very realistic, Chris was the one that kept me positive and carried out the majority of the viewings. Thank you Chris for being a friend and a little superstar when I needed one.

Jennifer · 4 December 2025

Agent replied · 25 December 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

5/5

Google

Denell Blake at John D Wood in Weybridge is a very pleasant agent to work with, engaging with you while also allowing you to experience the space for yourself. He is an effective negotiator, managing a fair balance between buyer and seller, and he demonstrates strong intuition when it comes to matching individual requirements to the right property. Denell’s professionalism stands out, he’s reliable, well-informed, and communicates clearly throughout the process, making the whole experience smooth and stress-free.

Arthi · 9 April 2025

Agent replied · 26 May 2025

Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.

1/5

Google

LANDLORDS PLEASE PLEASE READ AND NOTE - YOU HAVE BEEN WARNED I am a long term land lord with JD Wood (over 10 years). My tenant paid the rent 12 days ago and I have not received it yet! Obviously this is causing me huge admin problems. My phone calls remain unreturned and I still don't know when/if they will pay me. There is absolutely no excuse for not honouring this payment and just ignoring me makes it worse. As a long term client I am deemed un important. This is a totally UNPROFESSIONAL way to behave and shocking to both me and the tenant.

Liz · 24 February 2025

Agent replied · 13 June 2025

Dear Liz Flavell, Thank you for taking the time to leave us a review. We are very sorry that your rent was delayed while our lettings department switched bank accounts. Unfortunately, the delay was unavoidable, which is why we informed landlords months in advance. I understand you have been in touch with the branch directly and have already agreed a resolution. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Google

We currently have our property under offer with the great sales team in Weybridge. Olivia has been honest and open from the beginning providing a great wealth of knowledge, both Chris and Dennell have provided a great services and constant feedback. Highly recommend!

Victoria · 4 December 2025

Agent replied · 25 December 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Google

We had a great experience with JD Wood in Weybridge. Ruby handled the negotiations and the correspondence between the owners and lawyers and Quinton did most of the viewings. What an amazing team, Ruby was always quick to respond and kept us informed the whole way and did everything to make both sides happy and Quinton was like something out of grand designs, pointing out all the things we could do with the property and how to maximise the space and opportunities. Felt like we got a bonus experience when buying our first home. Would highly recommend working with this team and enjoy the personal touches that come along the way.

James · 13 June 2024

Agent replied · 20 June 2024

James thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

1/5

Google

If I could give zero stars, I would. John D Wood in Weybridge are all talk and no action. They managed my rental property with complete indifference and proved to be the least bothered company I’ve ever dealt with. Property managers were constantly changed without any communication, leaving me not knowing who to contact. Emails to managers were ignored, and follow-ups went unanswered. Attempts to reach the lady in charge of lettings were pointless, she was either on holiday or “unwell,” sometimes for weeks or even months. This shocking lack of professionalism caused me financial loss. They showed no accountability, no urgency, and no respect for their clients. Communication was consistently poor, leaving me chasing them endlessly with no updates or clarity. Staff were unreliable, with constant turnover and nobody willing to take responsibility. Instead of offering solutions, they always had excuses for why they couldn’t help. Their attitude was unfriendly and dismissive, treating genuine concerns as an inconvenience rather than part of their job. Basic property management duties were neglected, leaving both tenants and landlords frustrated. Absolutely shocking service from start to finish. We are relieved to no longer have to deal with this company. If you value professionalism, responsiveness, and peace of mind, stay far away from John D Wood Weybridge.

Acqua · 16 January 2026

Agent replied · 16 April 2026

Thank you for your review, however the local team do not seem to be able to locate you as a client of theirs. If you could please email us at EAComplaints@Connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

In a very difficult and stressful time, the team at John D Wood were above and beyond all expectations. Certainly not like your “usual” Estate Agents. With a limited time period, within hours they attended and found the solution we needed. Me and my family will never forget this and will use them again when necessary. I cannot recommend them highly enough. Be smart and go to John D Wood!

Simon · 16 March 2026

Agent replied · 16 April 2026

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

5/5

Google

Our experience with Scarlett and Victoria has been nothing short of exceptional. From the very beginning of our tenancy application, they have consistently demonstrated the highest level of professionalism and dedication. …

Otabek · 16 November 2025

Agent replied · 25 December 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Sales's Google reviews

Questions about John D Wood and Co Sales

How many reviews does John D Wood and Co Sales have?

John D Wood and Co Sales's Surrey office has 315 reviews across two platforms: 115 on Google, 200 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood and Co Sales's rating?

John D Wood and Co Sales is rated 3.8 out of 5 across all 315 reviews, and 4.6 out of 5 on Google from 115 reviews, checked 9 October 2026.

Where is John D Wood and Co Sales's Surrey office?

John D Wood and Co Sales, 7 Baker Street, Weybridge, Surrey KT13 8AF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.