Every review we hold for the Surrey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure to deal with Joshua Gultig, lettings negotiator. He was very professional, polite, kept us informed, called me back the next day with answers to the questions that arose during the viewing. He had very good knowledge about the property and the area. He was also very kind, offered us an umbrella while we waited for the viewing, although the wait was only a couple of minutes. Overall an outstanding experience compared to all the other agents I have dealt with.
Lenka · 18 July 2024
Agent replied · 26 August 2024
Thank you for leaving us your superb 5* review and thank you for your kind words Lenka. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotProperty buying transaction…
I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court LondonDavid and team were responsive and well understood my property expectations from startI was only contacted with regards to the viewing of properties that matched my requirements.The team went the extra miles to ensure that the final phase of the transactions was completed as expected.I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction
AFC · 10 August 2023
★★★★★ 5/5
TrustpilotI began renting my flat with John D
I began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. in both these area they have been exceptional. They dealt promptly with any issues. in particular the management of Eduard Popa and Stephen English have been first class.I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. My compliments to the professionalism I received which ensured a very satisfactory outcome.
John · 29 June 2023
★★★★★ 5/5
GoogleI'd like to thank the whole Weybridge Office, but in particular Tom Barham for the help and assistance in our recent house purchase. Always efficient in arranging additional viewings, access for tradespeople, and in general making the buying process as simple as possible. If I were looking to sell they would be top of the list based on the fantastic service we received as a buyer. Highly Recommended!
Simon · 21 June 2020
Agent replied · 20 June 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleI would not hesitate to recommend John D Wood & Co. More specifically, Thomas Barham was a pleasure to deal with and he always went the extra mile for us. He kept us fully informed throughout and he did everything he could to ensure the whole buying process went as well as it could.PositiveResponsiveness, Quality, Professionalism
David · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotRadyah Sultana, so rude and unprofessional
Radyah Sultana at Docklands & City office, who is in charge of the paperwork, was so rude, unprofessional, dishonest and impatient. I have received passive-aggressive threats from her and had a really bad experience.We worked smoothly with Egle and David, and paid the deposit very early.However, the contract was ready only 3 days before moving in, even though all the reference checks were ready two weeks ago!I understand that Radyah was sick for a few days, but I am unhappy that she made an excuse and LIED that the reference checks were just done yesterday. Now because of her inefficiency, I have to be efficient.Well, I am a customer, and she is the god.
Jianyi · 14 February 2023
★★★★★ 1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
Bryn · 11 December 2022
★★★★★ 5/5
GoogleFrom the buyer perspective I cannot praise enough this branch.
The team and especially Dannielle helped us so much through the buying process. Always available to us through multiple viewings, very efficient and so helpful. They made sure we felt comfortable with the whole transaction from the beginning to end. Thank you
Adam · 21 June 2022
Agent replied · 20 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
R · 17 April 2026
★★★★★ 5/5
GoogleWe had a smooth, fast, and stress-free experience renting our new home with the help of Victoria, Scarlett, and Bea. Despite our tight schedule, they ensured everything was taken care of well in advance of our move-in date, which happened …
Maria · 16 August 2025
Agent replied · 16 April 2026
Hello Maria Solange Moura,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
Nigel · 29 February 2024
★★★★★ 5/5
GoogleGreat first experience with John D Wood. As first time buyers, the team were extremely helpful throughout the whole process, especially Tom Barham. Making everything seamless and really straight forward. Always happy to help with any questions we had and nothing was never too much.
Would definitely use John D Wood again in the future.PositiveResponsiveness, Professionalism
Dynamic · 21 June 2021
Agent replied · 20 June 2024
Thank you for your amazing 5* review and kind comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were delighted with the exceptional service received. They sold our house and we purchased our new property through them in two months. Everyone in the office was highly professional, efficient and very approachable on every issue. Thomas, Sally and Danielle were charming and nothing was too much trouble. We are very happy clients.PositiveResponsiveness, Quality, Professionalism
Alan · 21 June 2021
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn D Wood in Weybridge have been absolutely excellent at assisting in our property hunt - from the early days when we were just learning about the area, right through to the purchase of the actual property. In particular, can highly recommend Tom Barham - really knowledgeable, great client service and really nice too. Highly recommend. Thanks John D Wood.
Charlotte · 21 June 2020
Agent replied · 20 June 2024
Many thanks for the wonderful 5* review and recommendation! It's great to see that our dedicated team once again provided a excellent service. Best wishes, Lucy.
★★★★★ 5/5
GoogleGood experience dealing with John D Wood & Co. Chris and the rest of the team have been very reactive, professional and friendly. Could not recommend highly enough.
Laetitia · 4 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTom Barham at John D. Wood in Weybridge has been a pleasure to deal with through what has been a demanding and occasionally complex process, managing both our property sale and new purchase. Patient, calm, assured and savvy - really impressive overall. Highly recommended - we wish him every success in future.PositiveResponsiveness, Quality, Professionalism
Alex · 27 August 2021
Agent replied · 20 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
Sinan · 18 April 2026
★★★★★ 4/5
TrustpilotJohn D Wood Wandsworth Positive Feedback
We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.
H · 23 March 2024
★★★★★ 5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
Ki · 21 May 2022
★★★★★ 5/5
GoogleI had an excellent experience using JD Wood in Weybridge. The team (Tom, Ruby and Quinton) worked very well together, with Ruby taking the lead role in negotiations with myself, and keeping me updated as the sale process worked its way through. Ruby’s strong relationships with my local solicitor and the buyer’s estate agent agent kept the chain on track at key moments. The house sold was that of my mother’s after she sadly passed away. What I appreciated most about the JD Wood team was their sensitivity to the situation and regular acts of kindness that they showed me throughout.
Mike · 24 October 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLooking for a property to rent during lockdown was not a challenge at all with the assistance of the team from John D Wood, especially Alice Miller. They were all very helpful, supportive and professional throughout the whole rental process, overall a great experience! We would highly recommend John D Wood, Weybridge.PositiveResponsiveness, Professionalism
Anabela · 21 June 2021
Agent replied · 20 June 2024
Many thanks for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn d wood
We decided to sell our rental property in Weybridge through John D Wood after a positive and enthusiastic conversation with Tom Barham, the office manager.
They Set up 10 viewings in days resulting in 3 potential offers. Each potential buyer was well qualified, assessed and recommendations made. Unfortunately our chosen buyer withdrew after 6 weeks. At this point it felt like the whole office went into overdrive and viewings were organised in hours! They found a perfect buyer and we completed in a month.
It was a brilliant experience dealing with the team - responsive, calls answered in seconds, calls returned, great solicitor recommendations and the sale went through smoothly. Quinton Hutton managed the buyer and process quietly and efficiently.
The whole JohnDWood team exceeded our expectations in every way. Thank you.
Paul · 24 September 2023
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
Luis · 18 February 2022
★★★★★ 5/5
GoogleThomas Barham was superb throughout the process. He was extremely professional and didn’t just make the sale and forget all about us. He communicated with us at every step, offering advice and helping ensure the sale went through without a problem. We would highly recommend.
Richard · 21 June 2022
Agent replied · 20 June 2024
Many thanks for the great recommendation, 5* review and your recommendation. Best wishes, Lucy, Customer Relations.
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