Trusted Agent profile · Surrey

Gascoigne Pees Surrey reviews

★★★★★ Great

320 reviews across 2 platforms

41 High Street, Redhill, Surrey, RH1 1RX

Gascoigne Pees's office in Surrey, at 41 High Street, is rated 4.4 out of 5 across 320 reviews on two platforms, including 232 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.

Google logo

4.9 / 5

232

Reviews on Google

This office

Trustpilot logo

88

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Google

This is the second time we have worked with Sarah at Mann and she was fantastic from start to finish. She goes way above and beyond any other agent. she is professional yet personal. She continually updated us throughout the process and her negotiation skills are next to none even the other agent commented on how on the ball and professional she was. She worked so hard to keep us positive during there course of our move even on her day off which took a very long time due to other agents and time wasters. Thank-you Sarah! We would highly recommended her to anyone.

Patrick · 26 August 2018

Agent replied · 24 August 2024

Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.I will make sure that Sarah gets this amazing feedback! Many thanks again for leaving this review.

5/5

Google

I would like to thank Sarah and the team at Mann estate agents for all, their work, support, advice and guidance. Over the course of 2 .5 years our chain broke 3 times leading to the loss the house we intended to purchase. This was an incredibly stressful process during which I cannot speak highly enough of Mann and in particular Sarah. Mann worked tirelessly to find a buyer and to assist with the process of selling our property. We were kept updated and Sarah was always there to discuss any issues with us. Eventually we secured another buyer through Mann and recently exchanged contracts. We have no hesitation in recommending Manne estate agents who in our opinion went above and beyond.

Alan · 26 August 2018

Agent replied · 24 August 2024

Thank you so much for this fantastic 5 star review and recommendation. The Mann team at the Redhill branch are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind Regards, Sarah

5/5

Google

It’s always a very stressful time selling a property and this time has been no exception, with a buyer pulling out last minute and then having to remarket again, then finding nothing suitable myself, but I can honestly say that despite these hiccups Sarah Allen and her team of helpers made it somewhat bearable at least. Sarah, the epitome of super cool and straight talking, was able to sell my property not once but twice and within very short periods of time, Amy’s tips and advice managed to make the property look like something out of a magazine and Simon’s gentle follow through to the ultimate conclusion made for a very happy client indeed. Sarah’s incredible forthrightness and tenacious personality pushed my sale over the line and I would not hesitate in recommending Mann & Co, and particularly Sarah and her team, for anyone looking to move in the future.

M · 26 August 2018

Agent replied · 24 August 2024

Thank you Maureen for your wonderful 5* review of our team at Mann in Redhill. We do appreciate that not every selling experience goes smoothly and as such, it was great to read that you felt the team were very capable and supportive at re-selling your property and finding you a new buyer quickly. I will make sure your kind words are forwarded to the team and I would like to thank you high recommendation of our devoted and hard working team. Best wishes, Scott.

5/5

Google

We have bought and sold through Mann @ Redhill on two separate occasions and they are a truly exceptional estate agent's office. If you are looking for an estate agent who is friendly, professional and has high-levels of integrity look no further. Sarah has been superb, exceeding our exceptions by going the extra mile to find us our dream home and also getting a tricky sale for our house to successfully go through. And if you are to have someone show your home to prospective buyers, or to show you around a property, Amy is fantastic. We really can't recommend Mann more highly, they are trustworthy and really earn their fees

Elisabeth · 26 August 2018

Agent replied · 24 August 2024

It is great to read Elisabeth that on two occasions our Redhill branch of Mann have been able to provide you with the very best service and that Sarah in particular has exceeded your expectations and went the extra mile. Thank you for your wonderful 5* review and brilliant recommendation, Scott.

5/5

Google

I am so glad we changed estate agent and chose Mann in Redhill. I would like to thank Sarah and the team at Mann estate agents for all their work, support and advice. I would like to thank Sarah in particular, for going far beyond her duties and customer care. She kept us informed throughout the sale and monitored the progress up and down the chain. I admire her dedication, hard work, resilience and all that with a sense of humour. I felt confident Sarah would sell our house despite all the difficulties we encountered along the way. I will certainly be recommending Sarah as she is one super star.

Elizabeth · 26 August 2018

Agent replied · 24 August 2024

It is wonderful to read Elizabeth, that you had such a great 5* experience throughout the sales process from our Mann branch in Redhill, especially from Sarah! It is great to read that you felt well supported throughout and that you would have no issues in recommending our team to others. Thank you for your kind words, Best wishes, Scott.

5/5

Google

Sarah at Mann in Redhill was so helpful with our mortgage advice. initially she gave us support in considering our best options and then transferred us to her mortgage adviser who was brilliant throughout the rest of the process. Both Sarah and her adviser liaised with us through every aspect of deciding which mortgage was right for our needs. They were friendly and professional which gave us great confidence. The entire process was unbelievably easy and we are so happy with the mortgage rate and deal we received. They also followed up with a courtesy call after the mortgage had gone through, to check we were happy with everything. I would highly recommend Sarah and her colleagues services at Mann in Redhill. Excellent, reassuring advice from trustworthy professionals.

Matt · 26 August 2018

Agent replied · 24 August 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

A fantastic team, who were very professional, friendly and caring. Photographs were taken and uploaded to the website very quickly and 30 viewings were arranged in 1 week. Although our initial sale fell through a 2nd offer was accepted very quickly and despite covid our house sale went through. I would thoroughly recommend Mann and am glad they were so supportive during what was a very challenging time to sell a house!PositiveResponsiveness, Quality, Professionalism, Value

Nuri · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.

5/5

Google

Sarah and the team at Redhill have done an amazing job at helping us find our first home. She’s always been on the end of the phone for any help and advice, we couldn’t have done it without her! We would happily recommend to anyone.

Miss · 27 January 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I was impressed by Mann in Redhill right from the initial valuation of my property; Sarah has unparalleled knowledge of the area and was very clear in explaining how the value of my flat was derived and the level of interest I could expect. I prize open and honest communication and the team at Mann were prompt and clear in keeping me updated at all stages. It was not an easy process due to complications on my purchase but Sarah and Max were diligent and persistent in pushing the process forward. I have no hesitation in recommending Mann for what amounts to a very important decision in moving!

Paul · 26 August 2016

Agent replied · 24 August 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

Thank you to Sarah and the Team at Mann in Redhill. We were very pleased with the service we received. Sarah was always on top of things and ensured that we were kept up to date with the progress of our purchase at all times. She was great at coordinating things. As we had joined a broken chain, it was imperative to keep things moving and Mann did this. We were selling our property through another well known estate agent and the manager of that branch did not even return calls or emails. Having such a contrast in service only served to highlight how professional the Team at Mann were. Thank you Mann & Co.

Kathleen · 26 August 2016

Agent replied · 24 August 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Trustpilot

Six-star service from Farnham office lettings

I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!

Pippa · 6 November 2023

5/5

Google

We'd just like to say how happy we were with the service delivered by Mann. Through what at times was a very difficult sale and purchase process, Mann helped ease things along and reduce what could have been a terrible process (due to other agents I should emphasis) Sarah at Mann, Redhill Branch was always helpful and talked us through all the things we needed to know and helped chase up everyone else, when they weren't wanting to be helpful! This was the second property we've sold through Mann and although they were eight years apart, we've walked away with the same positive view of Mann.

Jane · 27 August 2015

Agent replied · 24 August 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

I recently purchased a property through Gascoigne-Pees, Redhill. Sarah, Molly and Dharmesh were excellent throughout the process. Great communication and prompt at responding to any queries raised. I would recommend. Thank you.

Laura · 11 October 2025

5/5

Google

Excellent and professional service from the team at Mann. Compared to the unreliable service and poor contact received from all the other estate agents we registered with in Redhil, Sarah and the team, were so helpful and always returned calls and emails. They made the experience of purchasing our first home so much easier and stress free than we were told it would be. When we come to sell our home we won't hesitate to go straight to Mann.

Lisa · 26 August 2016

Agent replied · 24 August 2024

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

We’ve had a brilliant experience so far selling our flat with the team here! Sienna especially goes the extra mile to ensure you feel looked after 🙏🏼 thank you …

Maia · 16 March 2026

Agent replied · 16 April 2026

Thank you for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have had the pleasure of the help and devotion of Sarah and her team selling, buying and selling again, and would be very pleased to recommend them in the local and surrounding areas. Well done once again and for putting up with my many questions and answering them promptly.

Diane · 25 August 2023

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah and her team, were fantastic from the start to finalising our sale. The team were so personable and they were all very professional. We were very lucky to have Sarah with her experience and her team on board. Thank you you have all been so lovely. Kind regards Amanda

AMANDA · 25 August 2023

Agent replied · 24 August 2024

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Trustpilot

Jemma Sexton is cheerful and very…

Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.

Wong · 11 December 2025

5/5

Google

Sarah was helpful from the start to finish of my purchase and even went above and beyond to keep me informed of progress when out of hours occasionally, and also re-assured me that even after we completed, they are still there to help us if needed. Would highly recommend.

Mitchell · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing service, Joe was super helpful and patient with our requirements and was always happy to answer our questions. He’d always return our calls and be on time for viewings. We ended up finding a property elsewhere, but that was of no fault of his or Daniel’s. 5*

Lee · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I have moved with Mann/Gascoigne-Pees several times over the years, and every single time the service from Sarah and her team has been exceptional. They consistently go above and beyond to get the results, in a friendly professional manner. By far the best estate agent in the area.

Julia · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I had two fantastic companies value my property and could only choose by the toss of a coin, but Sarah and her team at Gascoigne Pees have been absolutely excellent throughout the process. From the enthusiasm and friendliness displayed during the valuation through to the sale of my property at no point did I feel left out of the process or lacking in feedback. It was an immensely smooth transition from photo's to sales brochure, open day and client assessment through to the sale process and ensuring everything was completed in a timely manner. Especially the amount of chasing they did on my behalf when one part of the chain was proving difficult to ensure that everything stayed on track. I cannot recommend Sarah and her team highly enough to anyone thinking of selling they were honest, friendly and a pleasure to deal with.

Graham · 25 August 2023

5/5

Google

Gascoigne Pees Redhill have been amazing through out our flat buying process. We first had viewings with Joe and he was very inviting and had all of the answers to our questions about the flats. Jess showed us around our flat at very late notice one evening and nothing was ever a problem! It was very hard to view flats with other companies in the evenings but Jess was very accommodating and understood that we work full time. Sarah was amazing! She helped us so much with it being our first time buying, extremely enthusiastic and knowledgeable about the buying process. If Sarah had said she would get back to you, she always did and we always appreciated a quick call or email to track the process. The Redhill mortgage adviser Jason was also very helpful and always had the answers to our questions which we always had! Thank you so much Gascoigne-Pees for making our first time buying very smooth and stress-free!

Ellis · 25 August 2023

5/5

Google

we genuinely couldn't of been happier with the service provided, Sarah the branch manager was incredible, professional and went above and beyond to get our sale through which had many unforeseen challenges. Jessica the sales negotiator was always available every time we called with questions or concerns which were always handled quickly. I have already recommended them to several family and friends as i know they will get an incredible service and i look forward to using them again on my next house sale. thanks Lewis

Lewis · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Pees's Google reviews

Questions about Gascoigne Pees Surrey

Has Gascoigne Pees won any awards?

Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.

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