Gascoigne Pees reviews

★★★★★ 5/5

Google

I just wanted to leave a genuine review for Damon, who truly went above and beyond for me. He stayed behind after hours so I could collect my keys, even though he had absolutely no obligation to do so. That level of dedication and kindness is incredibly rare to find these days. Damon was patient, understanding, and made sure everything was sorted without making me feel rushed or like an inconvenience. His professionalism and willingness to help meant a lot, and it really shows how much he cares about his customers. He is honestly one of a kind, and his effort did not go unnoticed. People like Damon are hard to come by, and he absolutely deserves recognition for the outstanding service he provides. I’m extremely grateful and would highly recommend him to anyone.

Akena · 16 March 2026

★★★★★ 5/5

Google

I have been working with Sarah and Sienna and the team can only say what amazing service I have had from them. They have both been professional and reassuring throughout the whole process. Both keeping me well informed at every stage, explaining everything clearly and always being very patient. I highly recommend anyone looking to buy or sell to use them. They are amazing.

Craig · 16 March 2026

★★★★★ 5/5

Google

Sarah and her team have been amazing so far from advising mum when to list her house, to arranging plenty of viewings, to securing a sale for the amount mum was after. They have kept us in the loop and updated throughout. If the rest of the sale process goes as smoothly we will be very happy.

Nicola · 16 February 2026

★★★★★ 5/5

Google

Sarah and her team at Redhill worked tirelessly to achieve the sale of my house. Although communication could be improved upon after the sale was agreed I am happy to give an 5 star review and wouldn’t hesitate to recommend them.

Pam · 22 October 2025

★★★★★ 5/5

Google

Subject: Exceptional Service and Seamless Process I would like to express my sincere appreciation for the exceptional service I received from Sara at Gascoigne Pees. As a first-time homebuyer, navigating through the complexities of the process seemed daunting, but Sara's expertise and dedication made it a seamless experience. From the initial stages of property search to the final exchange, Sara consistently demonstrated professionalism, reliability, and a genuine commitment to ensuring my needs were met. Her communication was clear, timely, and she always took the time to address any questions or concerns I had. Sara's proactive approach and attention to detail instilled confidence in the entire process. She went above and beyond to keep me informed, and her weekly updates were invaluable in keeping the transaction on track. Even in the face of unforeseen challenges, Sara's problem-solving skills and ability to liaise with all parties involved were truly commendable. What stood out the most was Sara's dedication to ensuring my experience was positive. Her commitment to customer satisfaction went beyond the transaction itself, and I felt genuinely supported throughout. I would not hesitate to recommend Sara and Gascoigne Pees to anyone in need of real estate services. The level of professionalism, expertise, and personalized care provided by Sara has set a benchmark for what exceptional service should look like in the real estate industry. Thank you, Sara, for your outstanding efforts. I am now the proud owner of my dream home, and your contribution to this achievement has not gone unnoticed.

Maryam · 26 February 2024

★★★★★ 5/5

Google

Popped in on a Saturday afternoon on a whim, after browsing available properties in their window. While we are not looking to move any time soon, I wanted to get a ball park figure of what my current property is worth, in order to plan our future residential move. Warmly welcomed by Molly, who introduced me to Sarah (branch manager). Sarah was exceedingly kind and spent a good half hour with me, going through the current market conditions and talking through various options available. In addition, she showed me properties both on their books and their competitions'! All to help me see what my next move could look like. I was not made to feel like I was wasting their time, in fact Molly made me a cup of tea. While we don't have immediate plans to move right now, I am confident that when we do our first port of call would be to Sarah at Gasgoine-Pees. Their gentle professionalism is unparalleled amongst other local agents.

Hello · 27 January 2024

★★★★★ 5/5

Google

I had the pleasure of working with Sarah and team from Gascoigne-Pees, and I couldn't be happier with the service I received. From the very beginning, Sarah's kindness and professionalism stood out. She made the process of buying a property which was my dream so much smoother and less stressful. Throughout the entire process, Sarah's communication was excellent. She promptly returned calls and emails, keeping me informed every step of the way. This level of responsiveness and transparency made me feel confident and well-supported. In summary, Sarah from Gascoigne-Pees is a true professional who genuinely cares about her clients. Her kindness, expertise, and commitment to delivering outstanding service are qualities that set her apart in the real estate industry. I would highly recommend Sarah and Gascoigne-Pees to anyone looking for a top-notch estate agent. Thank you, Sarah, for making this experience so positive and successful!

Joshua · 29 September 2023

★★★★★ 5/5

Google

I have just bought my first house through Gascoigne-Pees and the service I received from start to finish has been phenomenal. Sarah's professionalism, kindness and help from the beginning has been amazing. Being a first time buyer I had a lot of questions but no question was too big or small and the communication from the whole team, especially Sarah and Janene can not be faulted. I would highly recommend any one to use their services as you will not be let down. Thank you so much again for making this all happen and achieving a huge milestone, especially so quickly!! Thank you.

Natalie · 29 September 2023

★★★★★ 5/5

Google

Great patient service from Sarah and her team. There was quite a gap between asking initial advice and actually being ready to go to market, but Sarah just stayed in touch and supported us all without pressure. If evening contact was essential she dealt with it. There was thorough checking of our chain which meant we were confident once moving forward that everyone was in a solid position to proceed. There are cheaper flat rate agents out there but they don’t liaise with other agents in the chain and your solicitor. Glad we opted for the service which was there right up until we got our new keys!

Jayne · 25 August 2023

★★★★★ 5/5

Google

Gascoigne Pees have been amazing through our first buying process in Redhill. Sarah was so professional and driven to get our sale through our very harsh deadline. Loved her famous line " 'Can't' is just not in my dictionary. I will do as much as I can to get this through" Janene was also a star making sure each process was done on time. Jessica was a lovely sales Negotiator making sure we had our questions answered within minutes. And Jay for kindly letting us receive our keys even though it was past closing time. Each staff had excellent communication and drove this sale on time. Thank you G-Pees for your service.

Sheena · 25 August 2023

★★★★★ 5/5

Google

Great service from Sarah and her team selling my mother’s house. Each member of the team individually introduced themselves to my mother and I, took time to each properly view the property to ensure that they spoke with an informed view of the property rather than simply reading a property summary written by a colleague. We also explored different strategies to sell the property to achieve the best price in what is a more challenging market - and we jointly selected a strategy which worked a dream (3 offers as a result of our open day). Sarah also diligently went through each of the offers to qualify them, giving us valuable information regarding the pros and cons of each offer. A great team, great service and ultimately a great result - thank you.

Bookham · 25 August 2023

★★★★★ 5/5

Google

From start to finish, we were very happy with the quality of service we received from Gascoigne-Pees. Sarah handled our purchase with care and professionalism through the process. When there were unexpected hurdles, she was about to skilfully negotiate with the vendor and other parties involved. Sarah was always reachable; even on days off! I would highly recommend them to anyone considering either to sell or buy. We are thrilled with our new home and are looking forward to celebrating Christmas in it very much.

Claire · 25 August 2023

★★★★★ 5/5

Google

It was excellent experience to buy a house in Redhill through the excellent service, help and support from the team at Redhill office especially Janene, Katie and Molly I am really happy 👍💐 …

Ahmad · 20 August 2025

★★★★★ 5/5

Google

Sarah and her team were amazing from beginning to end. Sarah would keep us updated when we needed to and we appreciated her honesty throughout. We love our new home and that was helped by Gascoigne Pees! Would defiantly go through them again.

Charlotte · 12 May 2025

★★★★★ 5/5

Google

I had a great experience working with Damon and couldn’t recommend him highly enough. He was friendly, approachable, and easy to communicate with by phone, email, and in person. He was very knowledgeable, always happy to help, and took the time to understand what we were looking for. His excellent customer service made the whole process much less stressful. Thank you, Damon!

Sheraine · 16 February 2026

★★★★★ 5/5

Google

Sarah Allen at Gascoigne-Pees has been absolutely amazing with helping us to purchase our new home. Since the start of the process, Sarah has been super helpful and always available to answer all of my questions (there was a lot!). Everything was straight up and full transparency and lots of check ins to update us on the process. Was also really friendly in person when handing over the keys! Would highly recommend Sarah! Thanks Again

Georgina · 28 November 2023

★★★★★ 5/5

Trustpilot

Thank you Melanie Williams

We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!

Mr · 19 February 2025

★★★★★ 5/5

Google

Sarah is not your typical estate agent! Far from it. She is the kindest fairest soul that will go to great lengths to help with your sale. She is real, understanding and works relentlessly to help you. She knows her stuff having been in the sector for over 25 years and this shows. Absolutely amazing 🤩 don’t look anywhere else to sell and if you buy from her…you are in the best hands. Thank you 🙏🏻

Lucy · 29 September 2023

★★★★★ 5/5

Google

Daniel is a rare breed of estate agent. He is proactive, hardworking, and always puts his clients first. He treats people with respect and understanding, and he always has a positive attitude. He is incredibly knowledgeable about the market, and he is always willing to go the extra mile to help his clients. We would highly recommend Daniel to anyone looking for an estate agent who is truly committed to helping them achieve their goals.

Karlitosway · 29 September 2023

★★★★★ 5/5

Google

Selling a property on behalf of an absent relative when living 60 miles away was made so much easier by Sarah and her team. Sarah went the extra mile to look after various aspects of the property during the selling process which were not normally within an estate agent's remit. But it was her promise to support me during this process that convinced me that this was the right agency to use. And so it proved - excellent service.

Polcross888 · 6 January 2025

★★★★★ 5/5

Google

Sarah and her team have been truly excellent throughout the process of selling our property. It did not matter who we spoke to they all knew the latest updates. Sarah was in constant contact, even when she was not meant to be working and gave us honest straightforward information. There was no pressure put on us or hurried decision making, she simply told us how it was. Unlike the solicitors, she was in constant contact with the rest of the chain and often got updates a lot quicker than the solicitors managed. If I was sell again I would definitely use this company, if the Redhill branch is anything to go by.

Julie · 17 December 2024

★★★★★ 5/5

Google

Just had the wonderful Sarah Allen from Gascoigne Pees at our home to give us a marketing appraisal on our home. Being a surveyor myself and a structural steel detailer I meet with high end professionals such as engineers, architects, developers on a daily basis so when it comes to identifying true professionals I can say that Sarah Allen is at the top of her game and in my opinion a very highly employable person. I am In the process of some restoration work to my home and Sarah was able to give me some valuable advice and has even prevented me from going to far with what I had in mind to do to my home. This was a timely and perfect meeting and when we finally market our home Sarah has managed to install in me full confidence in Gascoigne Pees to take us through the selling process. Very impressed and thank you.

Tony · 16 November 2024

★★★★★ 5/5

Google

We have had a fantastic experience with Sarah and the team at the Redhill branch. Sarah really over delivered by getting us the highest price for our house and made the whole sale process so much easier. Even with some hiccups along the road, she was great at providing her expert advise and was helpful throughout the process and we really appreciated everything she done to get our sale over the line. We also dealt with Molly often to arrange showings and she was great, giving us excellent customer service. Thank you to the whole team :)

Lucy · 8 November 2024

★★★★★ 5/5

Google

Sarah and her team at Gascoigne Pees did a fantastic job helping me with the sale of my flat. It can be quite a stressful process but Sarah made it so much easier than it could have been, always taking the time to listen to my concerns and talking me through the process honestly and candidly. Thoroughly professional but really friendly and open. They were a pleasure to deal with.

Mark · 25 August 2023