5/5
GoogleGreat service from Joe Young (Redhill office) Very professional and enthusiastic.
Agent replied · 24 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Surrey
Gascoigne Pees Surrey reviews
★★★★★
320 reviews across 2 platforms
41 High Street, Redhill, Surrey, RH1 1RX
Gascoigne Pees's office in Surrey, at 41 High Street, is rated 4.4 out of 5 across 320 reviews on two platforms, including 232 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.
Awards
The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
Google1/5
TrustpilotTerrible experience
Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.
5/5
TrustpilotExcellent service…
I wished to sell my property in Maidenhead and David from Gascoigne Pees came to my property.
5/5
GoogleVery professional and helpful team, would happily recommend
Agent replied · 24 August 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWould recommend. Very helpful.
Agent replied · 24 August 2024
Thank you for taking the time to leave us your amazing recommendation and 5* review! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
5/5
GoogleWent to view a house with Joe, great agent, had all the relevant knowledge and was very accommodating with our questions
5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for taking the time to leave us this 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hi Micky, Thank you for your feedback, if you wish to discuss how we could have improved your experience, please feel free to contact us at review@countrywide.co.uk. Many thanks, Maryjane.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gascoigne Pees Surrey
Has Gascoigne Pees won any awards?
Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.
