Trusted Agent profile · Surrey

Gascoigne Pees Surrey reviews

★★★★★ Great

276 reviews across 2 platforms

41 High Street, Redhill, Surrey, RH1 1RX

Gascoigne Pees's office in Surrey, at 41 High Street, is rated 4.3 out of 5 across 276 reviews on two platforms, including 198 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.

Google logo

4.9 / 5

198

Reviews on Google

This office

Trustpilot logo

78

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Google

Katie and the team have been amazing at helping me find my first home. Katie has been quick at responding and finding answers to my many questions. And has been more than helpful throughout the process. Thank you so much.

David · 26 February 2024

Agent replied · 24 August 2024

David, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

My son recommended Sarah at Mann. He said she was brilliant when she handled the sale of his house. He was absolutely right! From the first meeting with Sarah, I felt confident that I should let Mann handle my sale. The whole team were great however, Sarah really did go the extra mile to make sure things went as smoothly as possible. I have no hesitation in highly recommending Sarah and her team. Thank you.

Jackie · 26 August 2018

Agent replied · 24 August 2024

Hi, Jackie Thank you for leaving the 5* review! I'm happy to hear that the whole team and especially Sarah looked after you so well and provided a level of customer service that went above and beyond. Kind regards, Chris

5/5

Google

We have found the team at Redhill to be very professional, kind, polite, with Sarah at the head kind regards Jeff and Sandra

Jeff · 15 April 2026

Agent replied · 16 April 2026

"Thank you so much for your kind words. We are thrilled to have provided you with professional and friendly service. It was a pleasure serving you and we appreciate your support. Wishing you all the best! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Trustpilot

Amazing experience from start to finish

Amazing experience from start to finish! The property was online within a couple of days of Zoe's initial visit, viewings were booked quickly but with consideration of our schedule - with Kim helping us at all stages of the sale too. Janene was also extremely helpful in chasing all parts of our chain to ensure we completed as fast as possible, keeping everyone up to date with the process. Ed was also really helpful and guided us through all of the paperwork, answering any questions we had with as much detail as possible to help us make the right decision for us. All in all we would definitely recommend the team at Chessington - we can't thank them enough for all of their hard work and perseverance!

Rhiannon · 16 July 2023

5/5

Google

Felt a real personal, professional vibe from Mann Estate - even when the Covid crisis kicked off we still had regular calls to help keep us feeling confident that the purchase was going well and all parties were still happy. We've just exchanged and the whole journey has been a relative breeze (for a UK purchase!). Big thanks to Sarah for her calls and emails throughout. Cheers.PositiveResponsiveness, Quality, Professionalism

Heath · 25 August 2020

Agent replied · 24 August 2024

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

A HUGE thank you to Sarah and Simon at Mann and Co in Redhill. NOTHING was too much trouble. Not once did an enquiry or a phone call go unanswered …...quite often at quite unsociable hours. They went all out to help and despite quite difficult circumstances at times their professionalism was second to none. The result was a very successful outcome and I would not hesitate to recommend their services.

Felicity · 26 August 2019

Agent replied · 24 August 2024

Thanks Felicity for the wonderful 5* review and recommendation! It's great to see that our Mann team once again provided a professional, supportive and friendly service, I will of course pass your kind words on to Sarah, Simon and the team. Best wishes, Lucy

5/5

Google

Very happy with the service we have experienced. Joe is a lovely down to earth estate agent and really listens to your property needs. We have dealt with many robotic sounding agents but you will not get this at the Redhill branch! Thank you Joe!

Abbie · 25 August 2023

Agent replied · 24 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought our house through Mann 5 years ago and got back in touch when we wanted to sell earlier this year. The pandemic slowed the whole process down but Mann always had a positive attitude and approach. Big thanks to Sarah and Jordan for their hard work getting our sale over the line and ensuring we got the house we wanted!PositiveProfessionalism

Kate · 25 August 2021

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

Very thorough and attentive experience with the Redhill team when buying our first home. They kept us in the loop and were friendly and helpful throughout. Special mention to Molly who showed us the property, Sarah and Janene for getting us through the process and Katie for always being on hand to answer our calls and keep us updated!

Nancy · 25 July 2024

5/5

Trustpilot

Unbelievable

Unbelievable, I mean unbelievable, customer service.Spencer De Jonge went above and beyond to help answer my questions, and guide me on some areas of real estate in the Camberley area. I’d actually asked a number of estate agents the same questions, and none of them were prepared to answer them or really help in any particular way. Spencer, straight as an arrow - answered them all. Top notch

Johnson · 31 January 2024

5/5

Google

Gascoigne-Pees Redhill is one of the best estate agents in Redhill, known for their excellent service and expertise in helping clients find their ideal homes, whether for rent or purchase. They assisted me in securing my dream house, and I am truly impressed with their professionalism and hospitality.

Saheed · 6 January 2025

5/5

Google

We were thoroughly impressed with the service we received from Gascoigne-Pees. Daniel and the team arranged viewings to suit our working from home schedule. They gave us practical advice, helped with all our queries and negotiated a successful sale from the multiple offers we received. I would highly recommend them to anyone looking to sell.

Laura · 22 September 2024

5/5

Google

I can’t thank Dharmesh Bhatt enough for the outstanding service he provided! From our very first conversation, I felt at ease with the way he explained about the mortagage deals and property market. He answered my calls and emails …

Harshini · 16 April 2025

5/5

Google

Just genuinely fabulous. So helpful, supportive, full of knowledge and run by excellent estate agents. Not pushy at all, very informative. We have been on quite an ordeal with our home and they have been there every single step of the way. First class and throughly recommend. Thank you Sarah and the team.

Jon · 25 August 2022

Agent replied · 24 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

It was a long and sometimes torturous journey but eventually we got there thanks to the persistence and diligence of the team who secured the sale of my late father’s flat. A special mention to Sarah who guided me through the early days with support after our bereavement and kept in touch while on maternity leave with reassurance and encouragement.

Julia · 25 August 2021

Agent replied · 24 August 2024

Really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Molly and her team were brilliant, highly recommended.

David · 6 April 2025

Agent replied · 26 April 2025

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our team. Your recommendation means the world to us! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent Sales Team

Right from the start we felt comfortable, the team were really friendly and knowledgeable. Jim Gordon in particular was very helpful and great to talk to, we couldn't have done it without him. The photographer took stunning photos which really showed off the features of the house. We decided to go with an open day, which was fully booked within 24 hours of advertising.Of those who veiwed the house, more than half put in offers. The team did an excellent job of keeping us informed and guiding us through the process.The house was SSTC within a week.We had issues with the solicitors, Jim went above and beyond to help keep momentum to see us through to completion.The fees were reasonable and competitive, especially given the level of service we recieved.Overall, the Gascoigne-Pees Sales Team really do believe that fostering good relationships with their clients is the key to success, making the time and effort to put them first, keep them at ease during one of the most stressful processes, and always giving the best advice.

CG · 2 February 2023

5/5

Google

Sarah and her team are incredibly helpful. From the initial viewings of our flat right through to exchange and completion, they were there always making sure that everyone involved was on top of it. I highly recommend you use Gascoigne-Pees Redhill.

Matthew · 25 August 2023

Agent replied · 24 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would definitely recommend Gascoigne Pees at Redhill, Sarah kept me informed throughout the whole process of selling our house. Even though we had one or two setbacks Sarah's experience and enthusiasm were first class. …

Ken · 16 May 2025

5/5

Google

We had quite a tight schedule to move to another part of the country before the start of the school year. Thanks to Sarah, Simon and Lucy we've achieved our goal! They've been fantastic from the beginning to the end of the process - doing everything they could to speed things up. Sarah, I hope you get a holiday soon. You deserve one!

Anne · 25 August 2020

Agent replied · 24 August 2024

Wonderful to read Anne that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

Thanks to Sarah and her team for everything they have done from the initial meet to making sure the exchange of contracts has happened. A special thanks to Sarah who has gone above and beyond to get the house sale through. Would 100% recommend Gascoigne Pees.

Claire · 1 December 2024

1/5

Trustpilot

I vacated a property earlier this year…

I vacated a property earlier this year (28th march 2025)and mistakenly left a standing order active. As a result, a payment of £1300 was taken from my account on 31st March 2025 After I vacated the property, I  contacted    the landlord immediately  and he ask me to contact the letting Agent (Gascoigne pees) for the issue as he doesn’t  deal with the money  side of things and he contacted the letting agent immediately, and they assured me they will  refund would be processed within 1, 2 weeks.

JENNY · 21 May 2025

5/5

Google

Daniel from G-Pees has been a great help from out the outset where our offer was accepted. He showed professionalism and clear communication skills. We would highly recommend Daniel and the branch manager, Sarah and their team.

Abdulla · 25 August 2023

Agent replied · 24 August 2024

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Trustpilot

Excellent service from Grace Parsons - Farnham

Grace Parsons was fantastic to work with, professional, friendly, and highly efficient. She made the lettings process smooth and stress-free, always available to answer questions and provide helpful advice. Her dedication and customer service are outstanding. Highly recommend!

Catalin · 14 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Pees's Google reviews

Questions about Gascoigne Pees Surrey

How many reviews does Gascoigne Pees Surrey have?

Gascoigne Pees's Surrey office has 276 reviews across two platforms: 198 on Google, 78 on Trustpilot (across the whole business).

What is Gascoigne Pees Surrey's rating?

Gascoigne Pees Surrey is rated 4.3 out of 5 across all 276 reviews, and 4.9 out of 5 on Google from 198 reviews.

Has Gascoigne Pees won any awards?

Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.

Where is Gascoigne Pees's Surrey office?

Gascoigne Pees Surrey, 41 High Street, Redhill, Surrey, RH1 1RX.

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