Cubitt and West Surrey reviews

★★★★★ 5/5

Google

Oliver was very helpful when i came into the Purley office he helped me find some properties to my liking. Would highly recommend him to anyone and would use him again

Stefan · 27 August 2022

★★★★★ 5/5

Google

Fantastic overall service with the sale of our flat in Purley. Tom, Lucy and the team are extremely professional, very responsive and demonstrated exceptional outside the box thinking to keep things moving during the lockdown period. Would highly recommend. Thanks again all!

Aiden · 27 August 2020

★★★★★ 5/5

Google

Tom, Lucy and the team at Cubitt & West provided great service and support throughout my first home purchase. The process was easy as they were quick to act and very responsive. I would recommend them to others in the same position.

N · 27 August 2020

★★★★★ 5/5

Google

The professionalism and the commitment of Molly and her team, especially Louis Joseph, was laudable. Clinching the sale of my property within 4 weeks was beyond satisfactory. Bravo!

Lucas · 27 August 2022

★★★★★ 5/5

Google

Cubitt & West performed amazingly for us and the sale of our property. We needed to move pretty quickly and they were extremely professional and efficient. A particular mention to Tom & Mia who were always on hand to help with any queries and updates. Thanks again to you both for your hard work. We will be recommending you!

Lee · 30 December 2023

★★★★★ 5/5

Google

Thanks to the Cubitt & West team for helping me find my home. Special thanks to Louis Joseph who went above and beyond for us, great service.

Jannika · 27 August 2022

★★★★★ 5/5

Google

We met with a few agents before we placed our house on the Market. We were most impressed with meeting The Manager Tom at Cubit & West. He has a professional, competent and knowledgeable presence. With a good communication style. As typical of House Moves, ours became prolonged with various hiccups. Molly introduced numerous potential buyers and stepped in to take the lead all the way, managing our buyers expectations. But she was also exceptional at advising us on our onward too where we kept running into trouble. With all the various things to sort out she kept all parties updated, she must have the patience of a saint. All credit to her, she kept us going, pushing right through to completion and even beyond still assisting! Hope she is well rewarded for all her efforts. Highly recommend, many thanks!PositiveResponsiveness, Quality, Professionalism

Arty · 12 December 2021

★★★★★ 5/5

Google

Reserving a new build property off plan is a slightly nervous task but the team at the purley branch have been fantastic. They always call back when they say will and they have been a joy to deal with. Mostly I have been speaking with Oliver who has been brilliant with my hundreds of questions. I’m so happy with the journey so far. Tom and molly have been stars as well.PositiveResponsiveness, Quality, Professionalism, Value

Jeremy · 27 August 2022

★★★★★ 5/5

Google

Excellent service from Tom and his highly professional and responsive staff from valuation to sale. The team were proactive in bringing our sale to its conclusion despite the many challenges of the last 12 months. Always friendly and helpful - can't recommend C & W in Purley highly enough for keeping the stresses and strains of moving to a minimum. Sad to leave Purley after 84 years (3 generations) in our family home but C & W were able to attract the right buyer at the right price as their marketing was spot on - thanks again to all James and MargaretPositiveResponsiveness, Quality, Professionalism, Value

James · 27 August 2021

★★★★★ 5/5

Google

Had a great experience buying our first home. The whole process was smooth thanks to the staff at Cubitt & West Purley , always very helpful and quick to respond. Thank you Lucy and team.

Hesham · 27 August 2020

★★★★★ 5/5

Google

Mo was very good very friendly very knowledgeable I am coming for a second viewing

Kwabena · 10 August 2025

★★★★★ 5/5

Google

Oliver has been great helping with property viewings. Honest and approachable.

Adrian · 27 August 2023

★★★★★ 5/5

Google

I am in the early stages of a purchase through the Cubitt and West in Purley but cannot praise Mo enough for his patience, understanding and helpfulness with my numerous viewings and requests. Nothing is too much for him and I wish there were more like him.

Penny · 28 July 2025

★★★★★ 5/5

Google

Louis has been so helpful so far with my property search. He's always such a pleasure to speak to!

Ruth · 27 August 2022

★★★★★ 5/5

Google

Molly and Tamsin were really great in helping us with our home purchase - really responsive and accommodating.PositiveResponsiveness, Professionalism

Kat · 27 August 2022

★★★★★ 5/5

Google

Cubitt & West did a brilliant Job in marketing and selling my home. Lots of viewings and attention to detail. Loved using the Web account they provided to receive prompt updates. Mia in particular is worthy of a mention.

Andrew · 27 July 2024

★★★★★ 5/5

Google

Having used Cubitt and West Purley on two occasions now for a sale and purchase I would definitely use them again and tell any friends or family to do the same. Nothing was too much trouble for the team and they went out of their way to help, even driving paperwork to my solicitor that was certainly not local just to ensure the sale went through. Thanks again to Craig, Tom and Lucy keep up the good work guys.

Amanda · 28 August 2019

★★★★★ 5/5

Google

The team were great from start to finish. Everything went smoothly and was completed in record time. Great service and would definitely recommend.PositiveProfessionalism

Nazarello · 27 August 2021

★★★★★ 5/5

Google

Thank you Tom and the rest of your team for being amazing in helping us with our purchase, I would highly recommend you guys to anyone.

Jason · 27 August 2020

★★★★★ 1/5

Google

Possibly the worst experience of an estate agency I've ever had they forced people to see a property that people couldn't afford they don't vet the people coming round avoid like the plague Purley Branch manager Alex advises he wasn't happy with how his staff has dealt with things he will make it his personal mission to work on it gets no one in isn't in the office for days then when we question it he has the audacity to say everyone is entitled to have personal days off and he did nothing to guarantee his word then says he thinks he may of overpriced it by 40grand !!!!!!!they charge high fees get a sweetener of 12.5 percent for anything over the asking price they are the biggest sharks in the game don't use them awful awful experience.

Emma · 28 August 2016

★★★★★ 5/5

Google

Louis, Molly and the team did a great job getting my house under offer...PositiveResponsiveness

Alison · 27 August 2022

★★★★★ 5/5

Google

If you are looking to purchase a property in Purley, we highly recommend that you employ the very professional services of Oliver from Cubitt & West. We could have purchased any one of the properties he showed us, as he they perfectly matched our requirements. Oliver's service and communication was excellent. Thank you very much Oliver for looking after us so well.

LAKI · 27 August 2022

★★★★★ 1/5

Google

Very bad experience as a seller unfortunately. Had to go elsewhere where visits of the property skyrocketed after a few days...same asking price. They seemed like nice people but sadly very unprofessional and much costlier. Marketing isn't everything.

Yvan · 10 August 2025

★★★★★ 5/5

Google

Cubitt and West were very helpful in dealing with the sale of my late mother's house. They kept me up to date with the progress and were very friendly and professional. Had excellent service from Tom and Mia in particular. Would certainly recommend their services.

Max · 30 December 2023