Trusted Agent profile · Surrey
★★★★★
160 reviews across 1 platform
917 Brighton Road, Purley, Surrey, CR8 2BP
Cubitt and West's office in Surrey, at 917 Brighton Road, is rated 4.7 out of 5 across 160 reviews on 1 platform, including 160 Google reviews rated 4.7.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
4/5
GoogleThe staff were very helpful, accomodating, patient and suportive regarding the numerous viewings I requested. Due to the nature of the property I intended to buy, I had to deal with more than one department, which I initially found confusing. However, I did eventually come to terms with the process.
Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
GoogleGreat service from Cubitt & West Purley. Mia and Sophie managed our property purchase from start to finish and were always on hand to help with any queries we had. Would highly recommend!
Hi Lauren, Thank you for leaving us your feedback. We're delighted to hear that you would recommend our services to others. Many thanks, Cubitt & West Purley Estate Agents
5/5
GoogleIt was an absolute pleasure working with Kurran to sell my house. He was friendly, polite, professional, punctual and considerate through out. He wanted the best possible deal for me and was determined to get it! Kurran, thank you for all of your support, you’re amazing 🤩 …
5/5
GoogleWe had excellent service from Cubitt & West Purley for the sale of our house. We were very happy with the whole process with professional marketing, arranging viewings efficiently and helping to move the sale process along through to completion. The team provided timely and friendly communication throughout and were always on hand to provide advice.PositiveResponsiveness, Quality, Professionalism, Value
Dear Angus Many thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from our Purley office. The team really are an asset to the company; they are incredibly hardworking and proactive, and reading your review made their day. Best regards, Becky Jennings Operations Director, Cubitt & West
5/5
GoogleGreat experience with Kurran, Mia, Zofia and Sophie. Much more professional than other local agents in the area and sold my house in a tough selling environment. Highly recommended.
Good Morning, Thank you for leaving us your feedback. It's great to hear how positive your experience has been, thank you so much for recommending our team. Best wishes, Cubitt & West Purley Estate Agents
5/5
GoogleGreat friendly service. Received regular communication and updates. Always ready to help. In comparison with another estate agency more reliable and efficient.
Hello Pawel, Thanks for your review, we're delighted you're happy with our service. It's fantastic to hear how positive your experience with us has been. We're thrilled to know you're satisfied with our service. Best wishes, Cubitt & West
5/5
GoogleAs first time buyers we were completely guided through the process, everything was very straightforward and everyone was so helpful. So happy to be collecting the keys to our first property today as a lovely early Christmas present 🎁 ☺️ …
Dear Daisy Thank you so much for leaving such a positive review about the team at Purley. We hope you enjoy your first home! We will be sure to pass on your comments to the team. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleVery professional services. Lots of helpful tips and information. Kept us update with personal phone calls and emails. The whole process was smooth. They have a lot of services on offer making it a one stop shop. Great many thanks.
Hello Andy, Thank you for taking the time to leave a review. We were delighted to be able to help you move forwards on your property journey! Best wishes, Cubitt & West
1/5
GoogleVENDORS BE AWARE This estate agent doesn't have their vendor's best financial interest in mind when selling their property. I viewed one of their properties priced at £125,000 Adams Court. and was made aware that there had been an offer for £100,000, but the person hadn't viewed the property yet and was going to view it the following week. The property needed considerable work and I informed the agent I was seeking quotes before coming to do a second viewing the following week. After travelling down the following week as arranged which encountered a 300-mile round trip and £90 hotel stay, 2 hours before the second viewing the estate rang me. They advised me they had now accepted an acceptable offer for the property. I asked if it was the asking price and their response "it was an acceptable offer" I feel sorry for the vendor and other vendors that have currently have their properties on the market with them. I hope they all read this review. This estate agent couldn't be bothered to meet me at the property once they had received a low offer knowing that I had made a 300-mile journey staying overnight and therefore this vendor unknowingly has lost out financially due to their laziness
5/5
GoogleWe received a great service from all at the Cubitt & West Purley branch when selling our house. Tom and his colleagues were very professional in all of their work. They communicated really well with us, particularly at a couple of more precarious points in the process and we really valued their support. Thoroughly recommended.
Dear Jonathan Many thanks for your recent review. Tom and his team really do work hard to ensure all their clients are kept informed throughout the buying\selling process and are on hand to help in any way they can so they were extremely happy to hear you felt so too. Your recommendation is also greatly appreciated. Kind regards Becky Jennings Operations Director Cubitt & West
5/5
GoogleTom was fantastic at getting my purchase to completion. Highly recommend
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleAs a first time buyer, I greatly appreciated Tom, Laura and Nish for all their help and support and for making this a very smooth process. I really had no idea where to start with the process and they helped hold my hand throughout the whole process and helped me secure my first home. I would highly recommend. Tafadzwa
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
GoogleMolly, Joanna, Tom & the team were excellent throughout the process, we were lucky to have such a responsive team, that really went through the highs and lows of the selling experience with us. Definietly recommend the team, thanks again for all of your hard work.PositiveProfessionalism
Dear Anna It is great to hear about your experience with Molly, Joanna, Tom and the team at our Purley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback. Your recommendation is also very much appreciated. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleFriendly and helpful staff especially Tom and Faisal
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleIn searching for a property in the Purley area we have been speaking with Oliver Munro who has been incredibly helpful. He is always proactive booking viewings and sends through some fantastic properties for us to look at. Would highly recommend!
Dear Alexandra Thank you for taking the time to highly recommend our Purley team, especially Oliver. We make every effort to help people find their dream property and we hope you have been successful in your search. I will pass on your positive review to Oliver and best wishes for the future. Kind regards Becky Jennings Operations Director, Cubitt & West
4/5
GoogleC&W were great. They contacted me on a regular basis regarding new properties. Oliver was my main point of contact and was always available.
5/5
GoogleMe and my husband have had a great experience with Cubitt and West . Oliver our sales consultant has been great he is always polite very helpful.
Dear Albania Thank you for leaving a positive reply about Oliver in the Purley branch. He will always do his best to help you out and we will be sure to pass on your comments to him. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleWe had a viewing on the weekend and I'd just like to say how happy we were with the service given by Oliver. He answered every question that was put to him and was very attentive. Thanks again!
Dear Craig Thanks for taking the time to leave a review about Oliver. We are glad you got a great service and will pass on your comments to him. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleExcellent experience with both Tom and Molly. They made the sales process smooth, stress free and efficient. Appreciated both of their professionalism and honesty throughout. Thanks again and will certainly turn to them for future advise.
Dear Ashwin Thanks for taking the time to post a positive review about your experience with Tom and Molly at our Purley branch. They both have years of experience and strive to get you moving. We will be sure to pass on your comments and wish you well for the future. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleGreat company. Very efficient and professional! Highly recommend
Hello Tracy, Thank you for taking the time to leave a review. We're honoured to hear that you would recommend our services to others. Best wishes, Cubitt & West
5/5
GoogleLucy and Tom at C&W Purley managed a tricky and challenging sale very well for me. It was a tough process through no fault if their own, and they acted in a responsive and effective manner throughout. The team are all personable, knowledgable and communicative, which was much appreciated!
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleLucy, Tom, Graham and all the other staff at the Purley office have been absolutely amazing. They worked really hard on selling our property, were always helpful and gave advice and guidance when requested. Always returned calls and emails and I would have no hesitation in recommending them.
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleVery happy with the service that i received from Cubitt & West when selling my property in Purley, would use them again
Dear Costa Thank you for leaving a great review about the Purley branch and we are glad you were happy with the great service they provided you. We will be sure to pass your comments onto them. Good luck in your new home. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
GoogleReally friendly bunch. Very professional and helpful. When the purchase of a property became difficult they helped which was good.
Dear Fahad Thank you for leaving a great review about the Cubitt & West team at Purley. We will be sure to pass on your comments to them. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
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