Cubitt and West Surrey reviews

★★★★★ 5/5

Google

It was a pleasure to view properties with Cubitt & West, Purley. Zofia Kubik was particularly helpful and able to find a suitable property for me on just the 3rd viewing. Thank you for a pleasant viewing experience and a smooth purchase.

Sandee · 28 May 2024

★★★★★ 5/5

Google

My sister and I are in the sad situation of selling a property due to the passing of our father. Lucy and the team have been exceptional so far in their help and understanding of our situation. We know that finding the right buyer for a retirement property will take a while, but the communication of every viewing and feedback has been informative and helpful. The App has so far been updated very promptly after a viewing, but we usually receive an email from Lucy even before we read the app!! Thank you Cubitt and West Purley, lets just find that ‘right’ person now!

Christine · 28 August 2019

★★★★★ 5/5

Google

We had a really positive experience with Cubitt & West Purley and I would highly recommend this branch to anyone selling a property. We were thoroughly impressed by Craig Peters when he valued our flat but we decided to try and save some money on fees by going with a less well known agent. That was a big mistake as the other agent struggled to get viewings and we were forced to lower the asking price. Within a week of switching to C&W at the start of 2019, we’d had more viewings than the previous agent could manage in three months. And within a few weeks, we were under offer. Craig promised that he’d be able to sell our flat and he was as good as his word - which is rare in this game. We should have gone with C&W from the start - they really do know what they’re doing! Lucy and Tom were great at marketing and promoting our flat and Denise was brilliant in answering any questions that we had throughout the process of selling - which made everything straightforward and go smoothly. Craig, the branch manager, remained involved throughout - overseeing things and taking the time to answer any questions that cropped up. We’d definitely use Cubitt & West again and would recommend the Purley branch in particular to anyone looking to sell quickly and with minimal stress.

Mpleay · 28 August 2019

★★★★★ 5/5

Google

I had a really positive experience with Cubitt & West. The whole process was straightforward and professional, and any queries I had were handled quickly and clearly. The team was friendly and supportive, which made everything much less stressful. I’d definitely be happy to use their services again in the future.

Norbert · 13 October 2025

★★★★★ 5/5

Google

Brilliant. Great team. Sophie, excellent. Rest of the team. Kurran, Nic and Mark also excellent. Cheers guys. Great job. Cubitt and west got to be number one estate agent. For me anyway.

Irvin · 16 March 2026

★★★★★ 5/5

Google

Big thank you to Tom at the Purley office for his help and efforts allowing me to seamlessly sell my apartment. I had been quoted lower valuations by two other agents, not only did Tom assure me it was worth more and value it higher, he actually proved it by selling it over the asking price!! Transaction was smooth and all at te Purley office helped right along the way to the new buyers collecting their keys!! Thanks guys!! N.

Nick · 28 August 2016

★★★★★ 5/5

Google

Louis was brilliant, he suggested a home that suited my needs and what I had described to find. He was quick to respond to me wanting to view the property and showed me round professionally. I have just had an offer accepted in this property and I cant wait to move in! Thank you Louis for finding my new home! :)

Shirin · 27 August 2022

★★★★★ 5/5

Google

Mark Wileman has been helping us with our search. In all our interactions, Mark has been pro-active in his approach, always keeping our requirements in mind and helpful. I find Mark to be polite, calm and positive - clearly someone who is passionate about finding people their ideal homes.

SNK · 27 August 2023

★★★★★ 5/5

Google

We have recently had an offer accepted on our house through Cubitt&West, and can say our experience was very seamless. Zofia Kubik helped us with the entire process and kept us well informed at every stage, from initial viewing to the offer. She was patient and understanding, and her knowledge of the market was brilliant. I can’t thank her enough for all of her help! The entire office was full of lovely staff and would recommend them to anyone searching in the area.

Dani · 5 August 2024

★★★★★ 5/5

Google

I just wanted to say a huge thank you for all your help and support throughout the process. You’ve been absolutely amazing to work with, always so quick to respond and incredibly efficient at arranging viewings, often at such short notice! …

Harane · 16 November 2025

★★★★★ 5/5

Google

Can't thank them enough , brilliant from start to finish , it was refreshing to deal with an agent that really values customer service and they were a pleasure to deal with even when our transaction became a little tricky. I dealt with Alex ,Craig and Tom and nothing was ever too much for them and they went above and beyond what was expected. Highly recommend using Cubitt and West in the future , I definitely would

Mr · 28 August 2016

★★★★★ 5/5

Google

Molly and her team assisted us in selling our home. It was a pleasure to deal with her throughout the process. Our home was sold quickly and she was available to help us through the exchange process which finalised whilst we were on holiday. We highly recommend.

Cazzy · 27 August 2023

★★★★★ 5/5

Google

We had a great experience dealing with all the staff at Cubitt and West, Purley. Tom Scola was our main point of contact. He was very professional and made the process of purchasing our new home seemless. I would highly recommend Tom to any friends or family.

Roisin · 27 August 2023

★★★★★ 5/5

Google

The team at Purley have been amazing. We have been looking for a while now and Tom is sure to let us know of anything new they having coming on. We have done viewings with Lucy and Lauren and it’s always a pleasure to be shown around by them. We are still on the lookout but I have no doubt when we do find it will be with them!!

Katie · 27 August 2020

★★★★★ 5/5

Google

We had the pleasure of meeting Louis who helped us view properties we were interested in. Louis was very attentive to our needs and tailored his search for us to focus on what was important to us. In person at the viewings, he was very charming and knowledgeable about the properties. Thank you Louis and Cubitts

Ciana · 27 August 2022

★★★★★ 5/5

Google

Although my house was difficult to sell, due to its position on a main road Tom and his team never gave up. They arranged lots of viewings and it has now sold. Tom and all his team were always on hand to answer queries and just give the support I needed. I am so grateful for all that they did.PositiveResponsiveness, Quality, Professionalism, Value

Georgina · 27 August 2021

★★★★★ 1/5

Google

Today, I had a rather frustrating conversation with Mark regarding a property in Russell Hill. He was extremely unhelpful, constantly talking over me and dismissing my inquiries. To add insult to injury, he refused to take down my name or …

Keione · 16 October 2025

★★★★★ 5/5

Google

Dear Ellie, I just wanted to say a big thank you for all your help and support throughout the process. You’ve been absolutely wonderful to work with, professional, patient, and so charming! Your friendly approach and genuine care made …

Vivicatcat32 · 16 October 2025

★★★★★ 5/5

Google

The service provided by Mark Wileman at Cubitt and West Purley was outstanding. Mark was extremely efficient in getting back to my questions, very patient and always positive and friendly. Without him I don’t think we would have found our new home. Thank you Mark and also Molly for your efficiency and kindness. Laura Miller

Jim · 27 August 2022

★★★★★ 5/5

Google

Special thanks to Tom and the team for selling our flat. Tomi and Molly are a credit to their profession and were always on hand to keep our chain moving through a difficult transaction. Would recommend them for selling in the area of Purley as their knowledge and enthusiasm is second to none! Thanks againPositiveQuality

Neil · 27 August 2022

★★★★★ 5/5

Google

I have been exceptionally impressed by Tom and his team at the Purley branch of Cubitt and West. Dealing with a very challenging purchase and sale across two chains, Tom managed the relationships incredibly well. I can not speak more highly of him and recommend him and the branch to anyone looking for an honest and reliable estate agents. Thank you very much to you all!

Steve · 27 August 2020

★★★★★ 5/5

Google

Our contact at Cubitt & West Purley purchasing a flat in Coulsdon is Zofia who has been very helpful in communicating with the seller and progressing the sale. Many thanks

Tim · 28 May 2024

★★★★★ 5/5

Google

The team at cubitt have been fantastic. Special thanks to Mia and Tom. Mia has been very professional, friendly and supportive throughout our purchase process. Definitely recommend them and will hopefully be using them again in the Future.

Hamida · 31 October 2023

★★★★★ 5/5

Google

From the moment I viewed the property, and right until I moved in, C&W have been professional (but warm), efficient and helpful. Most importantly for me, they responded to every communication, promptly, especially Tom.

A · 29 January 2024