Trusted Agent profile · Surrey
★★★★★
368 reviews across 2 platforms
90 High Street, Frimley, Surrey, GU16 7JE
Bridges Estate Agents's office in Surrey, at 90 High Street, is rated 4.3 out of 5 across 368 reviews on two platforms, including 161 Google reviews rated 4.7.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our house with Simon Kelly and would definitely use him again in the future. He was clear and very personable at our first meeting, giving us very fair expectations, and he sold our house for full asking on the first viewing. Everything went fairly smoothly from there, but when there were issues, Simon was always at the end of the phone to help us get things sorted and back on track! We had a great experience with him and Bridges and would highly recommend them.
5/5
GoogleI would highly recommend Rahim and Simon here at the Frimley Estate Agency. I have bought a house with them and with the process taking much longer than it needed to Rahim stepped up and chased everyone end to end and has found time to walk me through everything. I cannot recommend them enough. I have managed to buy the house thanks to them and their dedication to help clients complete on time.
5/5
GoogleSimon Kerry is highly recommended. We started the sale of my late Mum's house just as the housing market was starting to lose value and sales became harder to achieve. Simon was friendly, competent, empathetic and efficient. He discussed options for selling and provided advice to ensure we achieved the best possible price for the property. We received regular progress updates and the sale went smoothly. Thank you again Simon for your assistance.
5/5
TrustpilotI can't recommend Bridges highly enough
I can't recommend Bridges highly enough. They made a very difficult situation of selling a loved ones house, so much easier. They were responsive, quick to action and in constant communication (but not too much). From the initial discussions with Alfie Borszcz right through to the viewings, offers and legals with Katherine Ellis, they have been truly brilliant. I was dreading this process but Alfie and in particular Kathy made it so smooth.I can't actually believe we are at the end of the journey with the house sold and completed in 3 months. Thank you so much.
5/5
Trustpilot10/10 Recommend
Bridges Estate Agents Lettings have made my property search journey stress free, I was very impressed with the level of service from the whole team. From starting with an awful experience with other local agents, Bridges soon turned my experience into a positive one. Due to having quite a wide search area, Sean and the Aldershot team, Mitch and the Camberley team and Dean and the Farnborough team listened to our needs and were very quick and knowledgeable to tell us of any new instructions coming to the market. This was so helpful as we did have a deadline to met.A special thank you to Callum, who helped us find a property that suited all our needs and as you can imagine we had many questions, but Callum was always very efficient in answering them. Also a massive thank you to Hannah Kirby and Claire Ing who took over after my offer was accepted, I honestly could not have done it without them. They were fantastic and went above and beyond for us. We are now 2 weeks into moving into our new home and we couldn't be happier. Property management have been a great support with our onward journey.Overall a super service from start to finish and would highly recommend to anyone that's looking to rent or buy.
5/5
TrustpilotProactive approach
Although, found a new home through another estate agent Bridges was proactive to find me one. Particularly big shout out to the Ash branch (Alice). Fast response and knowledgeable about the area and processes involved.
5/5
Trustpilot5 stars for Bridges Estate Agent Basingstoke
I would like to give my special Thank to my agent , John Duffy for being so patience and helpful and squeezing time for me to view the property, even though the appointments to view the property was fully booked. Even now, he has been actively, helping and making sure the deal is processed smoothly. Words are not enough to say, for how thankful I am to you John. Thank you so so much for your hard work.Bridges Estate Agents (Basingstoke) staff has been very helpful, kind and proactive since Day 1, I spoke with them, when I told them I am looking for a house to buy.I would also like to thank Gerard Egan (Ged) who showed me the property with patience and arranging the time to view the property again, in such short notice. Thank you so much for being very efficient and understanding my situation. I will always remember your good sense of humour. Thank you ever so much for being so humble andapproachable and always providing good news whenever I speak with you.Last but not the least, I would like to Thank Alexandra Weston ( Alex), without whom all of the process wouldn't have, ever been possible. If it was not for Alex, I would never had come across this property. The first person I spoke in Bridges estate agent was her. Like they say " First impression is the last impression", she really made sure the clients are happy with the service provided by Bridges.Overall, John, Ged and Alex has been really helpful, kind and approachable. I would like to take this platform to thank my 3 musketeers and also all the staffs involved in it so far. I would recommend Bridges estate agent to everyone. They are the next rising estate agent of South West England.
5/5
TrustpilotBridges Estate Agents, Ash Vale.
I have now used Bridges at Ash Vale on the last 3 occasions that I have moved, in 1994, 2013 and 2026. In my experience, they are best Estate Agents in the local area.
5/5
GoogleWe are so glad we chose Bridges Frimley branch to sell our house. From the moment Simon Kerry came to value our property we felt confident that we had found someone with a passion to do a good and professional job. This has proved to be the case Simon has been available at every stage to support us through the process share his knowledge and experience making each stage as stress free as possible.
5/5
TrustpilotSold on first viewing!!!
If you are selling your home in Hook you HAVE to go with Bridges! They sold our flat on first viewing - they are worth every penny! Kevin came out a couple of times to talk us through the process then took fabulous photos of our flat! He was so nice & made the early process a breeze. We were so excited to get our first viewing & even more shocked when they sold our flat full asking price on the first viewing!! Kathy then took us on at Bridges to get us through the sale process & she has been fabulous! Nicest lady & incredibly helpful getting our exchange over the line. It's so nice to feel supported & like you have someone fighting your corner helping you every step of the way. We cannot thank you enough Kathy you are brilliant! Thank you Bridges for everything - we are so happy.
5/5
GoogleI am the tenant of a property managed by bridges. When the landlord decided to sell the property, the sale was managed by Iain Weathrall-King who was outstanding throughout the entire process. Being the tenant, I wasn’t the direct client or an immediate concern, however Iain went above and beyond to keep me informed every step of the way and went out of his way to ensure my interests were protected throughout the transaction. Iain is a huge credit to the team and I am grateful for all his support throughout the last few months in not only ensuring a smooth sale but mostly for looking out for my and my son’s interests through all the ups and downs.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe acquired a run down property in difficult circumstances and Iain was extremely helpful in the l stages, advising on the potential sales price depending on the level of refurbishment undertaken. When finally ready to sell we initially went with a different agent but came to Bridges following an unsuccessful few months. Very grateful to Iain for sticking with us and for putting his all into continuing to market the property and for getting us over the line with the sale. Genuinely appreciate Iain’s professionalism- in particular that he doesn’t give you the ‘estate agent’ waffle and is direct and honest. A huge thank you from us for sticking with it!PositiveResponsiveness, Professionalism
5/5
GoogleIf I am completely honest (which may not be very kind or forgiving, but I’d like to be honest…) I have not had a good experience with estate agents- UNTIL working with Iain. Selling this house has been one of the most emotionally difficult experiences of my life due to an incredibly in-amicable separation, however, from the moment I met Iain to show him around my house, he did everything he could to make the process as easy and as comfortable as possible. He was on the phone updating me constantly. His advice was solid and reliable. He was patient and supportive. I am very grateful that at a difficult time Iain was the one in charge of managing this very important process. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI recently moved from a rented property which Bridges of Aldershot were managing. I felt it necessary to leave a review to say how impressed I was with Esther Nicholls -Executive Client manager. She proved to be the ultimate professional and nothing was too much trouble for her. Her customer service was second to none. Bridges is extremely lucky to have such a positive, helpful and professional member of staff. I would recommend using Bridges if all their staff are as competent as Esther.
5/5
GoogleWhen my wife and I decided we wanted to sell our house and buy another, the dread of dealing with an Estate Agents brought us both to feel like not selling at all!! We just knew it would exasperate us completely, the sterotypical Estate Agent, constantly annoying us!! We bit the bullet and asked 3 agents to come and look at our property, one said they could only come in a weeks time, the next gave me the whole sales speach for about 30 minutes solid about how wonderful they were, but then couldn't get to me until next week. The third (Bridges) called me back within 10 minutes of logging my interest on the internet and said they would happily come the following day. So the following day came and Simon came to visit, both my husband and I were amazed at how much knowledge he had of the market, how honest and professional he was, and how much a geniunely nice guy he was. We signed up, as we both didn't want to wait until next week for the others. We were amazed at how smoothly it went from there, everyone who answered my phone calls were lovely and helpful. No problem was stupid or an issue to them. Both Simon and Iain were completely professional, competent and efficient during the process of selling of our home and helping us find the house of our dreams. I can not recommed Bridges enough, they could not have been more of the opposite of what I was expecting from an estate agent!! They were fully understanding and patient with people's emotional feelings and ties, instead of making a quick buck, they were willing to give everyone time to make an important, yet emotional decision, this really impressed me. Not that I ever would sell my house again, but if I did, I would definately use Bridges again!! Louise Stewart
5/5
GoogleHi. I have sold and bought a lot of properties over the years(30+ properties)and can honestly say the team at Bridges in Frimley have been the best experience I have ever had with Estate Agents. Totally on the ball at all times and I was always informed and kept up to date with progress. They kept in touch with the buyers of my property ,who were not the easiest, as well as both sets of solicitors and mortgage company. Well done Bridges. Special thanks to Ian, who runs a tight ship, and Amy who was brilliant.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIf I am completely honest (which may not be very kind or forgiving, but I’d like to be honest…) I have not had a good experience with estate agents- UNTIL working with Iain. Selling this house has been one of the most emotionally difficult experiences of my life due to an incredibly in-amicable separation, however, from the moment I met Iain to show him around my house, he did everything he could to make the process as easy and as comfortable as possible. He was on the phone updating me constantly. His advice was solid and reliable. He was patient and supportive. I am very grateful that at a difficult time Iain was the one in charge of managing this very important process. Highly recommend.
5/5
GoogleSimply put don't go anywhere else if you are looking to buy and/or sell a house! Bridges has given me a fantastic experience as a first time seller and buying a new house. I initially found a house for sale with Bridges I liked and met Simon. Absolutely best person I could have asked to have throughout the entire process of buying and selling. Simon is very knowledgeable, friendly, easy to get in contact with (don't underestimate this quality!) and he works incredibly hard from start to finish, giving reassuring communication the entire way. My only regret is I didn't go with the lawyers at Bridges themselves as mine were rather shocking! Our house was put on the market and had multiple offers on the first open day, which we accepted. Whilst this fell through initially by the weekend as buyer wasn't as serious, Simon worked hard and got us another competitive offer a week later and kept the chain together as we had been accepted on the house we had offered on. There will naturally be hiccups along the way with any chain, but Bridges took on all the stress for me and dealt with everything in a timely manner and was excellent with their communication throughout. The entire team at Bridges is brilliant in my opinion. Always answer the phones, emails, have time for you, I can trust them with a key to my house and only bring over genuine potential buyers. They always go the extra mile when there is any need and I just really appreciated being kept up to date so regularly, also never feeling like I was being a nuisance. If you have a question just ask them, they never make you feel stupid even if you may think or feel a bit silly to ask in the first place. So buying or selling I would recommend them in a heart beat and as I did both, I can say this with the utmost confidence!
5/5
TrustpilotBrilliant estate agents (genuinely!)
Melanie at Bridges has been brilliant throughout our house purchase, along with Libby and Matt. Between them, emails and queries get answered instantly, nothing sits waiting around.
5/5
TrustpilotValuation
I had a valuation on my flat from Terry and he was brilliant! Very knowledgeable and positive from the moment he walked in and was extremely approachable and friendly. He even let my 2 year old son draw all over his paperwork to keep him happy. Thank you Terry!
5/5
TrustpilotThank you to Amy at Fleet branch
We are currently in process of buying a property through Bridges in Fleet. Unfortunately the buyer of my property pulled out this week and I have had to re-market. Luckily I spoke to Amy Buckley at Fleet who was very understanding of our situation and put me at ease. She spent time talking to me and helped me understand the current situation. We now have a new buyer so hope to complete soon but want to thank Amy for her time today after a rollercoaster week.
5/5
Trustpilot1st class service
Just wanted to say how pleased we are with the level of service provided by Callum from the Farnborough branch. Having used Bridges previously i wasn't too sure about using them again but Callum has been spot on from the very 1st phone call to the office. He has listened to our needs and requirements and has been attentive, informative and in general very helpful and pleasant. We only viewed 2 properties and found the experience stress free. Thanks for your help Callum.
5/5
TrustpilotBridges estate agents Ash Vale
My husband made contact with Ben at Bridges in Ash vale and Ben suggested to view a house after my husband explained what we were looking for.
5/5
TrustpilotAll the staff that were involved in our…
All the staff that were involved in our sale, went above and beyond for us, especially Hayley she helped us even after the sale went through 👏
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridges Estate Agents's Surrey office has 368 reviews across two platforms: 161 on Google, 207 on Trustpilot (across the whole business).
Bridges Estate Agents Surrey is rated 4.3 out of 5 across all 368 reviews, and 4.7 out of 5 on Google from 161 reviews.
Bridges Estate Agents Surrey, 90 High Street, Frimley, Surrey, GU16 7JE.
