Bridges Estate Agents reviews

★★★★★ 5/5

Trustpilot

We would like to send our appreciation for Enzo Seaman

We would like to send our appreciation to Enzo Seaman for all the help that he has given us with buying our house. We initially metEnzo by Bridges Agency, when buying our new property and he was welcoming, professional, and treated us with utmost kindness. He provided us with a seamless tour through the property and detailed all the factors regarding the house with an inspiring enthusiasm and passion. After buying our new house of 17 years renting we had no doubt that we would appreciate Enzo's services again. This was our first property that we have bought, and despite the process being quite new to us, Enzo was yet again organised, kind and truthful. He guided us in the right direction, by giving us a fair feedback start with mortgage, solisitors, insurer etc. Overall, we strongly believe that Enzo is hardworking and diligent, and has been a great help to us. From our heart Thank you so much for all your help.

Piotr · 30 April 2024

★★★★★ 5/5

Trustpilot

Great sales progression

We are very grateful to Mel who handled the sales progression of a difficult transaction for us. She happily put herself in the middle of multi-way communications between various solicitors and maintained a cheery reassuring demeanour at very stressful times. We got there in no small part thanks to her advocacy. Thank you.

TK85 · 24 July 2026

★★★★★ 1/5

Trustpilot

ASK FOR YOUR CLEANING RECEIPT WHEN YOU…

ASK FOR YOUR CLEANING RECEIPT WHEN YOU LEAVE. They tried to fleece me £288 for cleaning, taking it out of my deposit. When I pushed them for a receipt, they got back to me later after a lot of nudges with the actual receipt being £150. They were a nightmare to deal with throughout and the person I dealt with was very rude and arrogant. Don't use.

Garry · 3 April 2026

★★★★★ 5/5

Trustpilot

We would like to send our appreciation for David Ramon - Bridges Frimley

We would like to send our appreciation to David Ramon, from Bridges Frimley, for all the help that he has given us, both with buying and selling our house. We initially met David, when buying our new property and he was welcoming, professional, and treated us with utmost kindness. He provided us with a seamless tour through the property and detailed all the factors regarding the house with an inspiring enthusiasm and passion. After buying our new house and beginning to go through the process of selling our current house, we had no doubt that we would appreciate David’s services again. This was our first property that we have sold, and despite the process being quite new to us, David was yet again organised, kind and truthful. He guided us in the right direction, by giving us a fair evaluation, and was able to sell the property quickly. Overall, we strongly believe that David is hardworking and diligent, and has been a great help to us. We could not recommend his services more.

Mandeep · 23 March 2024

★★★★★ 5/5

Trustpilot

Alice in particular went above and…

Alice in particular went above and beyond to help me find the perfect home for me. Nothing was too much trouble and the whole team were so friendly and helpful, and did everything they could to show me as many potential houses as they could.

Stephanie · 2 September 2026

★★★★★ 5/5

Trustpilot

The Bridges company is extraordinary…

The Bridges company is extraordinary with prestige and competent employees and professionals in the real estate field, offering the best options in this regard. I preferred Bridges and I am extremely happy I have the property I wanted and I am very happy that everything went very well and very quickly!

Eniko · 24 July 2026

★★★★★ 5/5

Google

Galiya and Louis have exceeded my expectations. Throughout the process they have always been professional, honest and friendly. They are a credit to Bridges in the way they represent the company. I won’t hesitate to use them again

Benno · 16 February 2026

★★★★★ 5/5

Trustpilot

I have recently sold and purchased…

I have recently sold and purchased through Bridges and even though the market has been incredibly slow they worked hard to get people through our door. The staff in the IT Hub are all excellent on the phone, I felt like I knew them all by the time we sold!! Special thanks to Carly in the Hub. Sally the Sales Progressor worked hard for us, even though she moved within the company before the sale completed, I wish her good luck and thank you for all your hard work. In the last few weeks Dominic from Ash Vale was fantastic, calm, professional and relentless in seeing the sale through. Thanks also to Ben in Ash Vale, Torin in Aldershot and Rob in Ash Vale (you are a credit to your dad, smart professional and the loveliest young man). Thank you to all at Bridges, we absolutely love our new home.

Julie · 12 July 2019

★★★★★ 5/5

Trustpilot

Sean Hanly at Bridges Aldershot provided a thoroughly professional service and is highly recommended.

Bridges Aldershot provided a really outstanding service when we sought to rent a property recently. Sean Hanly is a personable and highly professional member of staff and within a very short space of time made all the right connections and put us in touch with the perfect property for our needs. It is clear that his personal knowledge of the area and the property stock registered with the Company enabled him to secure a let very rapidly. We viewed the property and immediately signed a lease and had a stress free experience throughout. We highly recommend Bridges and particularly Sean Hanly.

Derek · 9 January 2024

★★★★★ 5/5

Trustpilot

Recently

Recently, I am looking for rental property, Bridges Estate help me a lot to find out the house according to my choice. Their staff guide me well to find the best one so, I am fully satisfied for their services and truly recommended.

Saad · 19 August 2026

★★★★★ 5/5

Trustpilot

I cannot rate Hayley enough

I cannot rate Hayley enough, she’s been an absolute godsend throughout the whole experience. Always happy and helpful, nothing was too much trouble, always dealt with any worries immediately. She’s an all round lovely lady. We have used bridges before and would definitely use them again

Mrs · 27 July 2026

★★★★★ 4/5

Trustpilot

Would recommend

We changed to Bridges Ash Vale after a poor experience. Dan, Ben and their team worked tirelessly sending viewers to the property just as the market went downhill which made their job a lot harder. Eventually we sold and have now moved. I would recommend this branch as they gave a good service, were professional and very helpful with the whole process.

Sue · 31 March 2026

★★★★★ 5/5

Trustpilot

Great support from Basingstoke branch

We recently sold our property via Bridges. We were under pressure to agree a sale as we were at risk of loosing our purchase and the chain falling through. The whole team at Basingstoke were great especially Keith, who worked fantastically and kept us updated on progress.

IDH · 19 May 2025

★★★★★ 5/5

Trustpilot

Excellent service

We have recently sold our house and bought another through Bridges Fleet and cannot thank them enough. The process hasn’t been the easiest, having lost buyers & then difficulties with our buyers solicitors however Bridges have been fantastic. Rob in particular has gone above and beyond, keeping us updated even when it may have not been news we wanted to hear, to ensure we were fully aware of everything that was going on. When Rob was on leave for a couple of weeks Olly was equally as brilliant and responsive to all our questions. They have been constant in putting pressure on the buyers solicitors to move things forward when they were delaying it & we couldn’t have asked for anything more. Due to some of the difficulties we may not have always been the easiest clients, slightly stressed & with incessant questions, but they’ve never made us feel anything other than valued. I’m not sure we’re keen to move again anytime soon, but if we did we wouldn’t go anywhere else! They have made a stressful process as smooth as they possibly could & we’re so glad to have had them on our side. Thank you so much to all the Bridges team at Fleet, but especially Rob & Olly.

Charlotte · 7 November 2023

★★★★★ 5/5

Trustpilot

Thanks to Ben for his prompt response…

Thanks to Ben for his prompt response and his initiative to include a second home to our search. He seemed to have covered all the bases and was familiar with both properties that we saw. We were impressed with the up to date information that he provided for both park homes. Helpful, energetic and friendly, he is a great asset to your company.

Sandra · 7 September 2024

★★★★★ 1/5

Google

We made an offer on a property in Sandhurst in March. Property was not in the best condition but we made it clear that we didn't mind doing the work(lots). We have been very transparent from the beginning with the sales person that we have …

Kathleen · 16 April 2025

★★★★★ 5/5

Trustpilot

Very happy to recommend Nikki at…

Very happy to recommend Nikki at Bridges Farnborough, special mention to Tadgh who made the introduction which led to the sale. Nikki kept in close contact with us which is so important, professional and reassuring as we always knew what was happening and when. Six years after first trying to move, three agents and third time lucky we have quickly and successfully exchanged contracts and are working hard to pack ready for completion in early August. We worked in partnership with Nikki and the team to make it happen this time.

DD · 4 August 2023

★★★★★ 1/5

Trustpilot

Money grabbing b*stards

Without doubt, the WORST estate agents in Aldershot. Even if you have half a brain you will avoid them like the plague. They absolutely do not care about their clients, and care only about screwing as much money as possible out of people.

Carl · 10 July 2026

★★★★★ 1/5

Trustpilot

THE WORST ESTATE AGENTS IN MY OPINION

I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually making a complaint (which they closed without addressing any concerns). They've had plenty of opportunities to resolve this but they haven't so here I am writing a review to warn others! My contact was the branch manager in Farnborough ("T"). At the start he seemed enthusiastic, professional, helpful and it was my understanding that we were on the same page. I made it clear that I wanted to sell my house but I'd acknowledged various difficulties in the housing market and for this reason I asked if he felt there as anything I could do help sell my property. I was told "you've done it all". I asked him and his team to let me know if there was anything I could do to change the property once they start doing viewings and receive feedback. This all changed after I signed up. All communication from him stopped - in fact during our contract term nobody contacted me to discuss my property. Other agents would call me to check in. Two properties came for sale on my road with other agents and sold. Viewings would go ahead on my property and I wouldn't hear anything. After a few days I would follow up asking for feedback and it would go to voicemail so I'd have to wait for them to call me (to book further viewings). I would frequently be told; i) we haven't been able to contact the people ii) I didn't do the viewings but I'll ask the person who did to call you (they rarely did). There were times where they had feedback recorded on their system but nobody had bothered to tell me. Each time I explained that it's useful for me to have feedback because there maybe things I can do to get sold. I had this same conversation with at least 5 people but got the impression they didn't want to know. I would increasing receive calls from "L" in their central team to book viewings and I would also ask her for feedback but this would be referred back to the Farnborough office. I called my contact "T "and for a very brief period I received some feedback on viewings before this stopped again. It got to the point where I told them there's no point doing viewings if I never hear anything back. Things still didn't improve and it seemed I was getting very little from Bridges. I asked for feedback on a specific viewing and when our contract was due to end. I was told they didn't have this information so they'd ask T to call me. Of course he didn't, he was working that day but asked someone else to call me. I was told there is a system note that "TQ" had already called me with feedback which I had stated was incorrect. After the call I checked my phone records, text messages, voicemails and emails which confirmed the fact that they had not contacted me. So either they have lied about calling me or they've dialled an incorrect number and spoken to someone else about my property. I was told our contract had ended and he followed up by emailing me asking me to reply providing notice to end our contract! On the call he said they may have contacted my partner - this is also incorrect (and impossible) as I'm the sole seller, they do not have my partners contact details and my partner has had no involvement in the sale of my property. I replied providing notice to end our contract. I copied in T and the other person I had been dealing with, stating my concerns, as detailed above. Another agent who had sold a nearby property contacted me and was surprised my property hadn't sold. I mentioned I had found Bridges to be useless and he said he hears this a lot and he's actually taken on another property from them as the vendor has experienced similar issues to me. It was refreshing to deal with an agent who can be bothered to show interest in my property. I hadn't received a response to my email to Bridges so I followed up asking them to take my property off the market and how I get the key returned. I'd had enough. A few days went by I still hadn't heard anything so I followed up. I had previously used Bridges in 2017 to sell my previous property. I struggled to get a reply from my contact and after my property went under offer I tried to view properties they had advertised but they never came back to me so I never got to view them! I thought things would be better this time with the new contact but I was very wrong - things are far worse. Eventually the head of sales called and said he'd looked into my concerns. I stated I would never use Bridges again and remained unhappy but he had nothing to say so the call ended. I received a reply stating they had closed my complaint. To be clear it’s not resolved and this guy hasn’t listened to me as in the reply letter summarising our call he missed off various key points that we discussed. AVOID!

Leo · 22 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Bridges have been excellent at pushing my sale across the line. There were many issues in the way but all dealt with calmly and expertly. A big thank you to Hayley Levy who with skill, grace and humour kept everything going.

Nicklas · 23 May 2025

★★★★★ 5/5

Google

I would highly recommend Rahim and Simon here at the Frimley Estate Agency. I have bought a house with them and with the process taking much longer than it needed to Rahim stepped up and chased everyone end to end and has found time to walk me through everything. I cannot recommend them enough. I have managed to buy the house thanks to them and their dedication to help clients complete on time.

Bibin · 27 December 2023

★★★★★ 5/5

Google

Unfortunately I had to sell my Mum’s flat on her behalf after she moved into a care home & then sadly died suddenly. The staff from Bridges Fleet particularly Amy, were compassionate, caring & very helpful. They found a buyer very quickly who was prepared to wait for probate to be granted & during the long wait they kept in regular contact with me. I have used Bridges in Fleet in the past & had great service & again this time too. Their staff are friendly, helpful & professional. Particular thanks to Amy & Dean, for making what was such a difficult & sad thing for me a very easy process. I would highly recommend Bridges Fleet.

Elisabeth · 21 June 2023

★★★★★ 5/5

Google

I would and will, recommend bridges. Simon Kelly valued our house and arranged the viewings, on the third viewing sold my house. Simon always went the extra mile for us. Explained the process and was always at the end of the phone, to explain each process and procedures, around the sale. He was always, friendly and a helpful in a professional manner. Thank you Simon for taking the stress out of the sale and for your patience in helping us, understand each process and procedures.

Tracy · 21 June 2023

★★★★★ 5/5

Google

Hayden the client manager was the first point of contact in relation to selling my home. He was very well presented enthusiastic and keen to market the home in a very professional manner. He arranged for Stephen the sales negotiator to take the photographs again a very smart well presented young man who did a fantastic job with the photos. Selling a house is very stressful but not with Bridges, as I was fully informed of the progress and the team were always polite extremely helpful and I was treated as though I was the only client they had to deal with. Once the house was sold the pressure was on me to find a house and having made an offer on another property this eventually fell through. Time was getting close to completion and Hayden informed me of a house on the market which I could view immediately. Simon also client manager met me and showed me the property. As soon as I walked round I knew this was for me, it ticked all the boxes so I made a offer. This was accepted and very quickly things were moving fast. I moved in to my new home last week and I am so happy and content it feels like this house was waiting for me. I cannot thank the team enough they work so well together to make moving as smooth as possible. I would highly recommend them to others and they have made a dream come true for me. Thanks a million Sharon Thackeray..

Sharon · 21 June 2023