Chancellors Camberley New Homes Sales reviews in Surrey Heath

★★★★★ 5/5

Google

Fast and friendly and very, very helpful! Thank you Stan!

Shimone · 27 July 2024

★★★★★ 5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

★★★★★ 5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

★★★★★ 1/5

Google

Warning, ⚠️ Truly dreadful service, they left an external door unlocked after a viewing, they went for three weeks without their promised weekly check in call, their management is shambolic and their communication appalling. Left them and went with another agent and property sold within a week 25k above asking price. Avoid Chancellors like the plague.

William · 27 July 2024

★★★★★ 5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

★★★★★ 1/5

Google

Very unprofessional. Was supposed to have a viewing at 17:40 with Jessica Cooke but she called 20 minutes before the viewing to ask if I can come earlier but told her I couldn't. 5 minutes later I get a call from one of her colleague saying that I said I will be late when I wasn't. Drove by the property at 17:40 no one was there. Parked by the side of the property and payed for parking and walked back again this time it was 17:45 and still no one was there. I waited 5 minutes before calling the office and was told that she was there so I waited until 18:00 outside in the cold when I decided i wasn't going to wait anymore and decided to leave. I then get an email from Jessica saying she waited for me for 20 minutes which was a lie and that she had to be at another property at 18:15. All in all 2 hours of my day wasted as I traveled far. Will definitely not be using them.

Ousama · 26 October 2022

★★★★★ 5/5

Google

My Partner and I have become experts on this now as we enter week 6 of house searching around 5 key areas for our large family. We met with Jessica at Chancellors for a house viewing on Saturday the 14th. When planning or visualising the home for your family, you need more than 15 mins as It is not great being ushered in and out like an F1 pit stop crew. Jessica spent the time with us that was needed and not only that, she kindly gave clear honest opinions before we walked into a room, positive but also negative with a solution in mind. This was the transparent navigation we have not experienced as of yet and was thankful for it. We are still on the search as our personal application considers many children but we hope to work with Chancellors again on this journey. Superb professionalism and service.

Mark · 26 October 2022

★★★★★ 5/5

Google

We had a really great experience with Alfie showing us the property, to the point our little daughter felt so familiar and started playing around him! As he is a well organized agent, he called me twice to remind me our booking and he had answers to all of our questions. With great sense of humor he managed to make any weirdness and imperfections of the property, looking right and good! His positive energy, his smile and his knowledge was a pleasant way to finish our afternoon and feel that we are in safe hands regarding our investment!

Kate · 26 October 2022

★★★★★ 5/5

Trustpilot

Chancellors are one of the best letting…

Chancellors are one of the best letting agents and I can refer my loved ones to them, my experience during this letting time has been nothing short of the best, their customer service is top notch, always willing to help.

Sandra · 21 January 2026

★★★★★ 5/5

Trustpilot

Easy contract renewal

Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.

G · 22 September 2025

★★★★★ 5/5

Google

Charlie has been extremely helpful in our house search. He is always very efficient and pleasant and goes above and beyond to find an appropriate property and accommodate the buyer's needs.

Caroline · 26 October 2022

★★★★★ 5/5

Google

I have had a great experience with the Chancellors team in Camberley. For personal reasons I had to get a rental property in short order and was let down by some other agents quite badly. Fortunately I had Jess from Chanchellors who did everything she could to make getting a new place happen. Very responsive, super helpful and genuinely great to work with. If I need any other property services in the future, I will be calling Jess first!

Ryan · 26 October 2022

★★★★★ 5/5

Trustpilot

Brilliant service from initial contact…

Brilliant service from initial contact with Sherko and throughout process with excellent regular communication from James. Weekly updates were particularly helpful. Would definitely recommend.

Andy · 23 May 2026

★★★★★ 5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

★★★★★ 5/5

Google

Although we weren't successful this time, Alfie was incredibly informative and helpful at all stages.

Michael · 30 December 2023

★★★★★ 1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.

Pablo · 23 May 2026

★★★★★ 5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

★★★★★ 5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

★★★★★ 5/5

Google

Mateo was super approachable, very knowledgable and clearly willing to support in terms of queries etc 10/10

Hattie · 26 October 2023

★★★★★ 5/5

Trustpilot

Hollie from the Oxon Property…

Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.

Paul · 21 September 2025

★★★★★ 5/5

Google

Thank you for providing such great service. I would highly recommend Jessica Cooke, so approachable, fabulous, professional and super helpful. Extremely happy with my first experience with Chancellors.

Neha · 26 October 2022

★★★★★ 5/5

Google

I have recently cancelled a contract with a well known independent Letting Agent. I was disillusioned so I contacted Chancellors to take over the letting. As I was about to leave for a holiday Jonathan Pepper came the same day to take the necessary details and I was so impressed with the manner in which the situation was managed, I signed the contract. Tenants were quickly found for the property. In view of of this I would recommend your Camberley Office highly. I would just like to add the dealings I also had with Leona Wills were efficient and courteous. UB

Uta · 28 October 2014

★★★★★ 5/5

Google

Lewis showed me around a property recently and he was very professional. He answered all my questions and was very helpful.

Felicity · 4 August 2025

★★★★★ 5/5

Google

Agent was very friendly and promptly arrived at the location.

Chandana · 29 January 2024