Trusted Agent profile · Surrey Heath

Chancellors Camberley New Homes Sales reviews in Surrey Heath

4.5

★★★★★ Excellent

307 reviews across 2 platforms

68-70a High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS

Chancellors's office in Surrey Heath, at 68-70a High Street, is rated 4.5 out of 5 across 307 reviews on two platforms, including 121 Google reviews rated 4.5.

Google logo

4.5 / 5

121

Reviews on Google

This office

Trustpilot logo

186

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

5/5

Trustpilot

I appreciate all the help and support provided

I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.

Ernie · 19 December 2025

5/5

Trustpilot

Outstanding service from Emilia…

Outstanding service from Emilia Williams.

Dr · 13 June 2026

Agent replied · 22 June 2026

We're so happy to hear you had such a positive experience. Your kind words about our service are truly appreciated.

5/5

Google

I don’t usually leave reviews, but I felt compelled to write one about the amazing customer service we received when dealing with Danielle Sheperd over the last six years. Danielle goes above and beyond for her vendors and prospective buyers. I always felt confident during the process as she had everything in hand. I never felt like I needed to worry as she is extremely capable and brilliant at her job. She is a credit to her company, who need more employees with the same attitude and customer care skills as Danielle ⭐️

Gaynor · 30 November 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Dexter from Chancellors was a pleasure to work with. He was detailed, outlining both the benefits of the property as well as any drawbacks and how to address them. He talked about his own renovation and home-buying experiences. He was happy to schedule a second viewing for us at short notice and was quite understanding when the tradesman I had invited for a quote was nearly half an hour late. He also provided us with helpful advice for making an offer and kept us regularly informed. Overall, a solid five-star service from Dexter and Chancellors’ team.

S · 10 November 2023

Agent replied · 9 November 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.

Drinkwater · 19 September 2026

5/5

Trustpilot

For many years I have always received…

For many years I have always received excellent service from the teams at Chancellors

Mr · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!

1/5

Google

They completely ruined the house buying experience for us!! They didn't manage the seller well and couldn't get required information from seller for almost 10 months after the offer was accepted. The most annoying part was they would not update us, would never answer their phone, if luckily we get through to them they would promise to update us and never call back. Totally unprofessional. Wasted so much of our time and money!

Aroon · 28 February 2024

Agent replied · 25 October 2024

Hello Aroon, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Jordan you are a star

Margaret · 14 May 2026

Agent replied · 24 May 2026

We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.

1/5

Trustpilot

Really poor rental service

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

Jonathan · 25 August 2026

5/5

Google

Alfie was amazing when dealing with the purchase of our property! Always happy to help where ever he could! Also got back to you via email or phone call asap.

Hollie · 26 October 2023

Agent replied · 25 October 2024

Hi Hollie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

I was really well looked after by…

I was really well looked after by Shannon Corrigan & Chris Appelboom!

Remi · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!

5/5

Trustpilot

Great service

A great service being provided by Rosie, nothing too much trouble!

Anonymous · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.

5/5

Trustpilot

Excellent service

I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.

Silvy · 22 September 2025

Agent replied · 23 September 2025

We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!

5/5

Google

Mateo is a lovely colleague of yours, polite presentable & very professional, it was an absolute pleasure meeting with him. Look forward to doing more business. Thanks Mateo

Suzie · 26 October 2023

Agent replied · 25 October 2024

Thank you Suzie, for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Hannah at Chancellors has been…

Hannah at Chancellors has been brilliant - really proactive in finding the right house for me and has made the whole process run smoothly. Highly recommend!

Tina · 22 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Excellent service and communication…

Excellent service and communication from Ben and Orriane. Kept me well informed throughout the whole process and dealt with any bumps in the road. Thank you!

Mr · 22 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

Good presentation

Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.

Nick · 26 August 2026

5/5

Google

I'd like to thank you Danielle, Alfie and Melissa in dealing with the sale of my property. They were always very helpful throughout the whole process.

Rocco · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Rocco, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Amy Griffin is a very personable lady and swift to contact me with any updates. Knowledgeable in the property management/landlord requirements etc. Great job 👏🏻 …

S · 26 October 2023

Agent replied · 25 October 2024

Thank you S Fowler for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great service provided by Olivia Hesson…

Great service provided by Olivia Hesson - thanks v much indeed for your help & support

Ian · 3 September 2026

5/5

Trustpilot

jamie woodman

easy to approach and very helpful…

Vash · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.

1/5

Trustpilot

Extremely poor property management and communication

Our experience as tenants with Chancellors/LRG’s property management team has been extremely disappointing.

Maneesha · 11 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Camberley New Homes Sales

How many reviews does Chancellors Camberley New Homes Sales have?

Chancellors's Surrey Heath office has 307 reviews across two platforms: 121 on Google, 186 on Trustpilot (across the whole business).

What is Chancellors Camberley New Homes Sales's rating?

Chancellors Camberley New Homes Sales is rated 4.5 out of 5 across all 307 reviews, and 4.5 out of 5 on Google from 121 reviews.

Where is Chancellors's Surrey Heath office?

Chancellors Camberley New Homes Sales, 68-70a High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS.

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