Trusted Agent profile

Chancellors Camberley New Homes Sales reviews

4.5

★★★★★ Excellent

307 reviews across 2 platforms

68-70a High Street, Camberley, GU15 3RS, Surrey Heath GU15 3RS

Chancellors's Surrey Heath office at 68-70a High Street is rated 4.5 out of 5 across 307 reviews on two platforms, including 121 Google reviews rated 4.5. The 186 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

121

Reviews on Google

This office

Trustpilot logo

186

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.

5/5

Google

Alfie Roach provided excellent service while liasing in a professional manner. He is well informed and knowledge of the property while showing us around. Unfortunatley at this time the property did not fully suit our needs. Wish you all the best.

Amarjit · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Amarjit, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Dexter at Chancellor’s is simply amazing. He helped us showing the right properties for us and also guided us with impartial and honest views. He is an asset to the company and we really appreciate his customer service provided to us!!!

Nidhi · 26 October 2023

Agent replied · 25 October 2024

Hi nidhi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Alfie Roach Sales Negotiator and Danni Sheppherd Manager did really professional friendly and efficient job assisting my purchase, strongly recommend them and their branch. Thank you so much for your kindness and friendly extra helpful and understanding approach. Simple the best!

Daniel · 26 October 2023

Agent replied · 25 October 2024

Hi Daniel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Impressed with this branch of Chancellors. Highly recommend.

Impressed with this branch of Chancellors.

Mr · 19 March 2026

5/5

Google

Danielle, is very proactive with staying in touch and keeping me updated with the market. Therefore I am more than likely to utilise Chancellors as a service when the time is right.

Simon · 28 February 2024

Agent replied · 25 October 2024

Thank you for leaving us this great review Simon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Terry Barrett was very professional and was all ways available to speak too He would call me back the same day and put in 100 percent in to resolving issues I would recommend he to any person wanting to sell a house or flat

Henry · 26 October 2020

5/5

Google

Amy Griffin the agent has been very efficient, professional, and friendly while assisting me with the renting of my property process. Amy has kept me updated on each step of this procedure. Thank you

Toni · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Toni we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Excellent communication & a very efficient team to work with, especially in a challenging environment. Very happy with Chancellors

Mike · 27 July 2024

Agent replied · 25 October 2024

Thank you for this great review!

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

Thanks Terry and team . great service and top job in helping me sell and find a new home. What id normally a stressful process was made easy . Big , Big thank you . All the best , mark

Mark · 26 October 2020

1/5

Google

Having now sold through a different agent, the difference between them was palpable. Severe lack of communication and professionalism. Will not be recommending them

Ann · 26 October 2023

Agent replied · 25 October 2024

Hello Ann, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

1/5

Google

I don't normally do reviews but I do feel let down by Chancellors. We decided to terminate the contract we had signed within the 14 day cooling off period as we were not quite ready to go on the market and was forced to pay £216 of costs. When signing the contract we were told there was a 14 day cooling off period so I was happy to sign the contract there and then. We realised afterwards that the valuation we had been given was probably unrealistic and too high (we probably got excited by this which is why we were keen to sign) and felt it was not dealt with very well. It felt like the valuation was based on what we wanted to hear not what was realistic in order to sell the property within a few months. After 7 days we were told if we did not pay they would get the debt collectors involved! It is frustrating as we probably would have gone with them when we were ready but instead very upset by how we felt we had been treated.

Louise · 26 October 2020

5/5

Google

Very cooperative friendly and fast service.... and understand the customer wish and try to do best service during the process.... I m happy...

Anand · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Anand, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

we visited the place with Dexter, Highly professional and comprehensive interacting with him, Hopefully our work coordination progress with them.

Kazim · 26 October 2023

Agent replied · 25 October 2024

Thank you Kazim for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

5/5

Google

Dexter at Camberley branch was exceptionally helpful and acted so fast in order to make sure that Idon’t lose the property I wanted. It’s been a very pleasant experience 😄

Nalan · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving us this great review Nalan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Alfie Roach from Chancellors Camberley branch helped my family purchase our new house. He is instrumental, customer-centric, and easy to work with. I like this young professional.

Wong · 26 October 2022

Agent replied · 25 October 2024

Hi Wong, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Chancellors Camberley are a really helpful, Terry was great at helping me sell my property and find something new in the Camberley area.

Alan · 26 October 2020

5/5

Google

Used these guys to help find a house in Camberley - Terry was approachable, friendly and administrated the whole transaction smoothly. Would recommend.

Tom · 26 October 2020

5/5

Google

Terry at Chancellors has been a breath of fresh air when it comes to estate agents. We really had given up hope of finding someone we felt was honest and reliable, but he managed to make us feel confident and happy with our buying/selling experience. We would definitely look to use Chancellors and Terry in the future, if we decide to move on again. Thank you for everything.

Lee · 26 October 2020

5/5

Google

Friendly staff who are supportive, respectful and flexible about viewings.

Susan · 26 October 2023

Agent replied · 25 October 2024

Hi Susan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Absolutely useless company! shocking service! Save yourself the grief, stress of dealing with incompetent and immature. SAVE yourself the bother and hassle!

Umang · 26 October 2022

Agent replied · 25 October 2024

Hello Umang, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

1/5

Google

really poor customer service, near on impossible to book a viewing, no one calls back, real waste of time agency

Leon · 26 October 2022

Agent replied · 25 October 2024

Hi Leon, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Awesome service from Ellie Glynn 🙂 …

Brandon · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Brandon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Camberley New Homes Sales

How many reviews does Chancellors Camberley New Homes Sales have?

Chancellors's Surrey Heath office has 307 reviews across two platforms: 121 on Google, 186 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Camberley New Homes Sales's rating?

Chancellors Camberley New Homes Sales is rated 4.5 out of 5 across all 307 reviews, and 4.5 out of 5 on Google from 121 reviews, checked 9 October 2026.

Where is Chancellors's Surrey Heath office?

Chancellors Camberley New Homes Sales, 68-70a High Street, Camberley, GU15 3RS, Surrey Heath GU15 3RS.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.