Every review we hold for the SURBITON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat wonderful people at Seymours. My partner and I were blown away with the quality service we got from the guys at Seymours Surbiton. John, Nick and Craig were outstanding in their service from start to finish in buying our first ever property. Miles apart from other estate agents in the area.
Joanna · 7 June 2019
Agent replied · 6 June 2023
Hi Joanna - thanks so much for your glowing review. We're glad to hear you had such a positive experience with us. John, Nick & Craig were delighted to read your feedback. Please do get in touch with us if you require any further support with your property.
★★★★★ 5/5
GoogleHad a great experience with Annabelle of Seymour’s Surbiton. She is a super professional, well behaved and courteous, demonstrates excellent knowledge of the properties that we viewed with her as well as the neighbourhood around Surbiton. …
Gurpreet · 19 March 2026
★★★★★ 5/5
GoogleBought a house in Surbiton with Seymours and was impressed with their professionalism. Thanks to Nick for understanding my requirements and brokering the deal quickly and to Jenny for pulling everything together. Based on my experience I can recommend Seymours without reservation.PositiveResponsiveness, Professionalism
Dirk · 25 August 2021
Agent replied · 31 May 2023
Great to hear Dirk. Thanks for the review and the recommendation.
★★★★★ 5/5
GoogleMy partner and I were looking for a property in Surbiton as first time buyers over the last three months where Chris Close from Seymours was our primary point of contact throughout our search. We had an outstanding service from Chris where he really took the time to get to know us and identified properties that fit our search and personality really well!
We appreciate and value everything he did for us, and genuinely thought his approach to helping us find a house was head and shoulders above what we experienced elsewhere.
We’ll definitely be returning to Chris at Seymours if we ever need an estate agent to buy or sell a house again, and of course we wouldn’t hesitate recommending getting in contact with Chris to anyone currently on their property search!
Shana · 1 January 2023
Agent replied · 31 May 2023
Thank you for your great feedback on Chris. It is important to us that everybody is given excellent service so their Seymours experience is the best they receive. We hope to work with you again.
★★★★★ 5/5
GoogleI can only say that this was a first class service. Our agent, Kian CB, was fantastic. He wasn’t too pushy, new what we wanted and supported us in making our own decision. He challenged our thinking and ultimately we are in our dream home because of his range of skills. We thought that he may be a fantastic ‘front man’ and that we would then be let down by the rest of the back office services - this wasn’t the case. The whole team were efficient, effective and most importantly; they were invested. We won’t be moving any time soon but if we did, we’d be using Seymours.
Ashraf · 1 January 2023
Agent replied · 31 May 2023
Your positive review is greatly appreciated and it is good to hear that the whole Seymours team delivered the service you were hoping for. We hope to help you move again when the time is right.
★★★★★ 5/5
GoogleWe just sold our flat with Seymours. My husband and I really enjoyed working with Nick, John and Sam. Sam was our main contact during the sale of our flat and he was responsive, understanding and professional. Would definitely recommend them.PositiveResponsiveness, Professionalism
Jamie · 25 August 2021
Agent replied · 6 June 2023
Thanks for a great review and recommendation Jamie! We'll be sure to pass on your thanks for Nick, John and Sam. Wishing you all the best and if there's anything else we can do for you in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleWe had a great experience while searching for a rental property with Seymours. Charlie Bone was our agent and he found us the perfect flat. We put our offer down and get it approved all within the same day of us viewing the property. Very pleased with them overall.
Seda · 30 August 2019
Agent replied · 29 August 2023
Hi Seda - Thank you for such brilliant feedback! Charlie and the rest of the team will be happy to read your review. Please do get back in touch when you require any of our services again, we're always happy to help.
★★★★★ 5/5
GoogleHaving just exchanged on a complicated and long-winded sale of a leasehold flat, I can offer nothing but praise and thanks to the team at Seymours. Jenny and Sam particularly, have been superb in keeping the lawyers moving and us up to date. I would have no hesitation whatsoever in recommending them to anyone looking to sell a property in the area.
Stephen · 26 March 2024
Agent replied · 26 March 2026
Hi Stephen,
It is often a very long and stressful process with a leasehold property. We will always make sure we are with you all through the process.
★★★★★ 5/5
GoogleWe had a great experience while searching for a rental property with Seymours. Charlie Bone was our agent and he found us the perfect flat. We put our offer down and get it approved all within the same day of us viewing the property. Very pleased with them overall.
Seda · 7 June 2019
Agent replied · 6 June 2023
Hi Seda - Thank you for such brilliant feedback! Charlie and the rest of the team will be happy to read your review. Please do get back in touch when you require any of our services again, we're always happy to help.
★★★★★ 5/5
GoogleExcellent, we had a great experience with John and his whole team. I have already recommended them to friends. Very professional and a pleasure to talk to and work with. Many thanks to John, Jenny and Sam in particular.PositiveResponsiveness, Quality, Professionalism
Paul · 25 August 2021
Agent replied · 6 June 2023
Hi Paul,
Fantastic news and thanks for taking the time. The Surbiton gang are aware of your feedback and send you their regards.
★★★★★ 5/5
GoogleSeymours provided a highly professional service dealing with the sale of my late mother's house. A special mention must go to Jenny who moved heaven and earth to get the sake through and keep everyone on track. Thank you Jenny.PositiveResponsiveness, Professionalism
Adam · 25 August 2021
Agent replied · 6 June 2023
Hi Adam - The whole process can be so very emotional, please we could help. Thanks for the review.
★★★★★ 5/5
GoogleWe've recently purchased a property through Seymours. Although, through no fault of Seymours, the process was unusually protracted, Sam Brown (Assistant Manager) was brilliant at keeping us informed of what was going on, and always responded to enquiries promptly, efficiently and very professionally. Thanks Sam !
Shaun · 6 June 2020
Agent replied · 6 June 2023
Hi Shaun, thanks for such a great review. We're glad you're happy with the service you received, if you ever need anything in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleCraig Custance is by far, the best agent in Surbiton. We initially dealt with Craig when looking to buy in 2016, but disappointingly, we ended up purchasing via another agent. Roll on 2 years and when looking to sell our beautiful flat, Craig was the obvious choice. His positive approach to his job is infectious and despite a tediously slow transaction, we got there eventually, which was no doubt due to his perseverance and excellent negotiating skills! Thank you Craig.
Charlotte · 7 June 2019
★★★★★ 2/5
GoogleReliable and efficient lettings service with Shaana and Sam at agency in Surbiton, great communication with landlords, would recommend it.
LATER UPDATE: I was then passed from one agent to another, so it became difficult to "track" who to talk to for stuff, as it was always someone else's responsibility. Then, all of a sudden, I was being chased for the renewal even though I told them I was on my honeymoon and it was still two months ahead, which is something that really bothered me.
Finally, when it was time for us to move, they insisted to charge us money: lucky enough the owners agreed we left the flat in a better condition than it was. All considered, I must sadly say that it was the worst experience with a flat agency in South London.
Eleonora · 9 September 2022
Agent replied · 6 June 2023
Thanks for your review. We are sorry to hear that your initially positive experience was not the same at the end of your tenancy. We will take on board your feedback and ensure we learn and improve from it.
★★★★★ 5/5
GoogleI was the buyer of a property being represented by Seymours in Surbiton. I felt I was taken care of even though I wasn't officially a client. Seymours were responsive to many of my questions and in a way, provided more support to me even though they really didn't need to, acting as a communciation gate between me and the seller of the property and at times providing sound advice to me for the purchase as well.
Thank you!PositiveResponsiveness, Professionalism
Amy · 25 August 2022
Agent replied · 6 June 2023
You're very welcome Amy, thanks for the review and the five stars. Merry Christmas.
★★★★★ 5/5
GoogleSeymours Surbiton managed our recent property sale and we also made our onward purchase through them. We made the tricky upward move to a family home, which took just over 2 years and throughout that time the support we received though Seymours was outstanding. We relied on the professionalism and personal service that Sam and the rest of the team gave us throughout the process, from listing and finding the right buyer, through to securing the right property for us - allowing us to successfully complete to a very tight deadline.PositiveResponsiveness, Professionalism
Andrew · 25 August 2022
Agent replied · 31 May 2023
How great is that to hear Andrew - we sold your house and found you the next!! We have a company saying which is "your property partner for life"!! Keep well.
★★★★★ 5/5
GoogleThe partners were really helpful in viewing the property prior to sale, offering a good rate and giving advice. It took a while to sell and to exchange but the viewings and aftersale services were good.
Roxane · 26 March 2025
Agent replied · 26 March 2026
Thank you so much for your positive comments about Seymours Surbiton!
★★★★★ 5/5
GoogleSeymours in Surbiton were recommended to us by a friend and we would definitely advise anyone we know to use them. Friendly and professional, out of 4 estate agents we initially met with, John and Nick were the most willing to give a realistic valuation rather than an inflated one.
Our estate agent Craig was simply brilliant. He pinpointed which of his network of clients would be most interested in buying our flat, and found a buyer for us twice within a few days (the first one fell through as we had to pull out of our purchase) and the second buyer was gained at the same price point in a falling market.
We then had a difficult chain to contend with, but Craig was great at giving us advice, keeping us informed, dealing with the other estate agents & solicitors in the chain and generally helping to ease the stress, and always with a smile on his face! So pleased we went with them, we would definitely use them again.
Chloe · 7 June 2018
★★★★★ 5/5
GoogleI would highly recommend Seymour’s, my estate agent Craig was fantastic, nothing was too much trouble and he would always keep in touch to let me know how things were progressing and any general updates, even when he was on annual leave. Craig was extremely professional throughout the process as were all the other members of the team that I dealt with (Nick and Sam). Everything went smoothly and I was just generally really happy with the service.
The no.97 voucher I received on moving day was also a lovely welcome to the area! Thank you!
Kirsty · 7 June 2018
★★★★★ 5/5
GoogleSeymours were great selling our flat, especially Sam. He communicated with us throughout and made it very easy. Thanks!
Giovanna · 26 March 2025
★★★★★ 5/5
GoogleExcellent service, Sam was excellent from the outset. He knew all the facts about the property and was flexible with last minute viewings. When we agreed a deal, Jenny was very supportive and guided all parties through the process. 5 stars !!
Paul · 26 March 2024
★★★★★ 5/5
GoogleWe have known John Flynn for many years and he really is “Mr Surbiton”!! He and his team are specialists in selling and letting properties in Surbiton and Thames Ditton. Their manner is totally different and they take a holistic view. You never feel like you’re just a number.
Our house was a tricky one to sell, and we had been unsuccessful with another mainstream agent. Within a week of Seymours taking on our house we had our first offer.
They have such a lovely way about them and are always have time for you to pop in and say hi or call them to moan about something or other.
I wouldn’t hesitate to recommend them they are a great team and if they can’t sell your house - no one can!!!
Vandna · 6 June 2022
Agent replied · 6 June 2023
What a lovely review Vandna, thank you so much. Especially love the comment "if they can’t sell your house - no one can". Take care and all the best.
★★★★★ 5/5
GoogleWe recently sold a house in the Surbiton area using Seymours Estate Agents. John, Nick and Sam were absolutely fantastic and I would highly recommend them. Their diligent and professional approach ensured we sold our house quickly and for our target price.
Nick · 6 June 2020
Agent replied · 6 June 2023
Hi Nick, thank you for such a great review and recommendation. We're so glad you were happy with our results and the timeline they were achieved. If you need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleFirst time buyer that went through Seymour’s to purchase my first flat. Had several great viewings with Chris and Nick, with Sam promptly organising everything. Jenny handled all business after the offer being accepted and kept everything on time in a very friendly manner. Really lovely office of people and would certainly use again - thank you!
William · 26 March 2024
Agent replied · 29 October 2023
Hi William, it was really lovely working with you for your first purchase. We hope you are enjoying your lovely new home!
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