Trusted Agent profile
★★★★★
188 reviews across 1 platform
19/21 Claremont Road, Surbiton, KT6 4QR
Part of Leaders, see every office.
Leaders's Surbiton office at 19/21 Claremont Road is rated 4.6 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.6.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleHelen Webb and Riccardo Russo are brilliant and have been very helpful and responsive during our flat search, reference checking and move.PositiveProfessionalism, Value
Hi Rowan Lüssi, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Surbiton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSuper helpful and friendly. The agents here were great
Thank you Bradley! Always a pleasure to help and good luck in your search!
5/5
GoogleExcellent service from Helen to view the property and set up my rental agreement.
Dear Steve Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience working with Leaders through the entire process of purchasing my property. Adam Latter, my property manager was extremely helpful and answered all my questions and requests promptly. He even took the time to show us the property again when we were unsure to help us make our decision. I would highly recommend their service.
5/5
GoogleLeaders have managed my property for 3 years. They have found excellent and reliable tenants and have always responded promptly to any problems. I have no hesitation in recommending them.
Hi Mary, many thanks for taking the time to leave a review and for recommending us.
4/5
GoogleHelen @ Leaders handled our move and was polite and professional throughout
Dear Fanny Raponi, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThanks for a good service - helping us secure our flat.
Dear Jemma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you for all the help with renting our new home, we love it here!
Hello Gabriela Thank you for your feedback! We love to receive positive reviews after customers have had great experiences with us. Kind regards Customer Care Team
5/5
GoogleGood service; got everything needed sorted with very few bumps along the way.PositiveProfessionalism
Hi Richard Plummer, Thank you for the great review of our Leaders Estate Agents Surbiton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
4/5
GoogleLeaders have provided me with very good and efficient service. The staff is always very courteous on the phone and in person.
Hi Dolat - we appreciate you taking the time to share your thoughts on your experience with Leaders, and we are delighted you have been happy with the work of our Surbiton team. We'll be sure to pass on your feedback.
4/5
GoogleCan do approach from management and team in Lettings. Very helpful with all the issues connected to letting property.
Hello Bea, thank you for this positive review about the Leaders team at Surbiton, we're really happy to hear that the team were able to display a can do approach and were so helpful during your dealings with them. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleGreat experience. Lovely staff. Very responsive and quick in processing. Made the whole move very easy. Would highly recommend.
Hi Danielle, we are so happy to read such a great review about Leaders in Surbiton! Thank you for taking the time to provide us with your review. If there is anything we can do to help in future then please do not hesitate to get in touch! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleGreat Communication.. Very helpful staff.. Made the whole process clear and simple.. Would highly recommend to both tenants and home owners.
Thanks for the great review Conor.
4/5
GoogleWe found Leaders very pleasant to deal with for our recent rental.
Hi Holly Boundy, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Surbiton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSimon and Sophie have been great through the process of renting through Leaders Surbiton
5/5
GoogleVery helpful and friendly staff. Highly recommend.
Hi Hadi, many thanks for taking the time to give your honest opinion about your experience in our Surbiton branch - your feedback ensures that we continue to provide excellent service!
1/5
GoogleDaylight roberey theives
Hi Yousri, we are sorry that you feel this way and have had a negative experience with our Surbiton branch. If you would like to discuss this further then please don't hesitate to email customerservice@leaders.co.uk
5/5
GoogleI have worked with Leaders Surbiton for several years and always find them very approachable. Helen Webb and Jean are always at the end of the phone with help and support.
5/5
GoogleI'm happy with the service received from Adam Latter throughout the purchase process, from viewing up until picking up the keys. Happy to recommend Leaders.
5/5
GoogleI have let my flat in Surbiton via Leaders for the last 4 year and am very happy with the service they provide. I'd recommend Leaders to any landlords.
4/5
GoogleDeal with Ryan in Sales. Just completed a complex and difficult flat sale and he steadfastly ensured communication across all parties with clarity and professionalism.
5/5
GoogleMaggie, June and the rest of the team at Leaders have been excellent during our tenancy. Thank you for looking after us.
4/5
GoogleLeaders have been professional in their approach to me and my tenants, always there to answer questions and put into action anythng I may need.
5/5
GoogleExceptional service and staff. They were great as i'm self employed they got my references through using bank statements
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders's Surbiton office has 188 reviews across 1 platform: 188 on Google.
Leaders Surbiton is rated 4.6 out of 5 across all 188 reviews, and 4.6 out of 5 on Google from 188 reviews.
Leaders Surbiton, 19/21 Claremont Road, Surbiton, KT6 4QR.
