Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to express my gratitude to Riccardo for being so professional, supportive and patient in helping me find a property for myself and my housemate. This is the 2nd time we have used his help to find a property and based on his professionalism and friendly skills we decided to count on him again! Grazie mille Riccardo! Buon lavoro!
Alejandro · 16 July 2021
Agent replied
Hi Alejandro, it is great to hear that you found our staff to be so supportive during your experience here at Leaders Estate Agents Surbiton.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleNour , is 100% good at her job , her level of intelligency , humility , the way she relate to prospective tenants is very accommodating , she is an asset to this organisation.
Lucky igein
Lucky · 27 December 2023
Agent replied · 26 December 2024
Dear Lucky Interior Decor
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders in Surbiton is an excellent letting and estate agents. Having managed my property since 2013, I am very pleased with their efficient service - able to secure appropriate tenants, at the market price, and making sure the property is in good order. I would recommend this company to other landlords in the area.
Robert · 26 November 2016
★★★★★ 5/5
GoogleNour , is 100% good at her job , her level of intelligency , humility , the way she relate to prospective tenants is very accommodating , she is an asset to this organisation.
Lucky igein
Lucky · 22 December 2023
Agent replied · 21 March 2024
Dear Lucky Interior Decor
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are waiting to move into a rented property, and the Leaders team has been highly efficient. Simon and Sophie always respond quickly to our questions and concerns, which is a plus for us.
We really appreciate the support provided through this process¡
Lorena · 29 June 2023
Agent replied · 29 July 2023
Dear Lorena Osorio
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNour from leaders was amazing and helped us every step of the way with our moving process pre and post move in.
Would recommend
Kieran · 27 June 2024
Agent replied · 26 August 2024
Dear Kieran Yalland
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery positive experience - Riccardo was friendly, attentive and proactive.
Emma · 28 November 2020
Agent replied
Hi Emma Broad,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Surbiton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI been dealing with Sophie Cole and I’m so thrilled at how helpful and assertive she has been throughout. Thank you Leaders and Sophie!!
Nancy · 20 February 2024
Agent replied · 21 March 2024
Dear Nancy Blakeney
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe continue to have a positive experience with the team at Leaders including Nick Hawkins and James McCloud. Many thanks for the smooth process with our flat
Jeremy · 22 November 2023
Agent replied · 21 March 2024
Dear Jeremy Perl
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service from Sophie & the Leaders group, a quick response time and great attention to detail. Moving house is usually stressful however this was the easiest one I've gone through thanks to them.
Johnathan · 31 March 2023
Agent replied · 29 July 2023
Thank you Jonathan for your review, it's always nice to hear when things have gone smoothly and we look forward to welcoming you into your new home shortly. Thanks so much, Leaders Surbiton
★★★★★ 5/5
GoogleSophie Cole and Sophie Gibbs thank you so much. It was amazing working with you. Very professional and totally helpful.Thank you ladies.
Yeukai · 22 December 2023
Agent replied · 21 March 2024
Dear Yeukai Munyuki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHighly professional and efficient service. Staff are super helpful - I would highly recommend!
DD7 · 20 February 2024
Agent replied · 21 March 2024
Dear Dd7 Dd7
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSophie really helped me with my property search, nothing was too much trouble and she was always available for any questions I had.
Lauren · 29 June 2023
Agent replied · 29 July 2023
Dear Lauren Boardman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic service and Sophie the lettings manager was very helpful throughout the whole process.5 stars 🤩 …
Arbi · 23 October 2023
Agent replied · 21 March 2024
Dear Arbi Bellali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is the first time to rent a property, Helen help me a lot, she is very professional and make everything is easy. I received an excellent service. Thank you, Helen.
Jing · 29 July 2022
Agent replied · 29 July 2023
Dear Jing Zhao,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleOn 07/14/2016 you gave us this review:
5.0 /5
Very nice agency, helpful, polite , very nice people working there, especially Simon. Was very happy and pleased for choosing this agency
Ilona · 26 November 2016
★★★★★ 5/5
GoogleHad a very good experience with Leaders, Surbiton branch. Maggie was helpful and kind! She sent me the best offer straight away ! Thank you!
Andrei · 26 November 2019
★★★★★ 5/5
GoogleMoving in never felt so smooth as it felt with leaders, lovely and helpful People.
ShoKerJD · 30 May 2023
Agent replied · 29 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOur agent was Riccardo and he was excellent. Was very responsive and helpful. As a first time renter he made the experience very easy for us.PositiveResponsiveness, Quality, Professionalism
Imbaah · 27 August 2021
Agent replied
Hello Imbaah
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleExcellent for both renting and buying.
Peter · 22 November 2023
Agent replied · 21 March 2024
Dear Peter David
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThanks to all staff members at this branch who have been really helpful and honest.
Omid · 30 January 2023
Agent replied · 29 July 2023
Dear Omid
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Leaders Surbiton Team and Helen Webb for very professional, very friendly high standards of service. I will definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Maja · 27 August 2021
Agent replied
Hi Maja Pietraszko,
Thank you for the great review of our Leaders Estate Agents Surbiton team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have been using Leaders Surbiton to help me with finding new tenants and letting my property as necessary over a long period. They have always delivered with an efficient, helpful and professional service.
Peter · 26 November 2016
Agent replied
Hi Peter, thank you for taking the time to leave a review. We are pleased you have been happy with the service and will be sure to pass on your comments to the team.
★★★★★ 5/5
GoogleLeaders found tenants for my flat. Simon, Helen and the rest of the staff were very friendly and efficient. They advised me about what to do and it all went through quickly and smoothly.
Clare · 26 November 2016
Agent replied
Hi Clare, thank you very much for taking the time to leave your feedback for the branch. We are really pleased you have found the team to be friendly and efficient and that the process was quick and smooth for you. We strive, as a business, to provide the sort of service you have experienced so we will be sure to pass on your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
