Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHJC were great from start to end. With viewings they took the time we needed, answered many questions and made time to get answers to other questions we asked.
During the sale process they were very prompt with their communications and shared information appropriately between both parties.
When it came to the sale, it was a very stressful process (nothing to do with HJC) but they were brilliant all the way through.
Rachel · 26 May 2023
Agent replied · 25 July 2023
Hi Rachel, thank you so much for your lovely words. We were so pleased to be able to guide you through the process and to support you through your sale. We wish you all the best for the future, the team at HJC Surbiton
★★★★★ 5/5
TrustpilotBest of the best
We've had reason to engage with four agents in Thames Ditton since we moved here and can confidently say that HJC are absolutely miles ahead of the competition. Emma and the team take professionalism to the next level, and ensure that you're dealing in reality at every step of the way (which isn't as common as you might expect). Friendly, efficient, and effective, if you really want to move your property, there's really only one team you should call.
GP · 22 March 2019
★★★★★ 5/5
GoogleHJC are absolutely fantastic - I'd highly recommend them having experienced their services both as a buyer and a landlord.
HJC's Suzanne Morgan was incredibly helpful when I bought my flat, going out of her way to show me properties and help me make a purchase as a first time buyer, understanding my budget and my lack of knowledge about the process!
After several happy years in my flat, I have now let out my flat to tenants using HJC as the agent, and again they could not have been more helpful. HJC's Hannah Bergin was so friendly in helping me set this up, and the wonderful Manique Peterson is an absolute superstar in helping liaise between me and my tenants. Nothing is too much trouble for her, and she always replies very speedily, making everything very clear. I couldn't be more impressed. Thank you HJC!
Amy · 26 July 2018
★★★★★ 5/5
GoogleI would thoroughly recommend HJC, we used them both for letting and then selling our mum’s flat.
I was really impressed with HJC throughout the letting service always so helpful and professional. They are also trustworthy which is very important!
We then sold the flat and again the service from HJC was excellent. We have had bad experiences with previous Estate agents in Surbiton so it was a breath of fresh air to experience such a great service!
Chris · 28 October 2022
Agent replied · 25 July 2023
Hi Chris - thank you so much for this lovely review. We're so pleased we were able to assist you both on the lettings and sales side of the business! We're delighted to have been able to give you the service you deserve - all the very best for the future! The team at HJC Surbiton.
★★★★★ 5/5
GoogleMy husband and I bought our first home through HJC. This happened in the middle of the Covid pandemic which made our tight timeline quite hard to achieve. Suzanne was an absolute pleasure to deal with and helped us complete the purchase despite complications and delays outside of her control. She kept both sides up to date and was instrumental in keeping things moving. Thank you for your help and professionalism!
Jaeyoung · 25 July 2021
★★★★★ 5/5
TrustpilotHJC provide a great service
HJC provide a great service. We have used their sales and letting services many times and they are always incredibly helpful, friendly and professional.
Roz · 17 May 2026
★★★★★ 4/5
GoogleWe are pleased we instructed HJC to sell our property, with their honest and swift approach, which allowed the process to run as smoothly as possible. We were also purchasing through HJC and Suzanne was very helpful during every aspect, particularly when having to deal with an extremely difficult seller. We thank Karen and Suzanne for their help and guidance throughout the process and would recommend them to anyone looking to buy/sell in Surbiton!
Katie · 23 October 2020
★★★★★ 5/5
FacebookI've been renting out my property with HJC for over 3 years , and after a bumpy start with some not so great tenants that the agency helped me get rid of, and retain some of the deposit. I've now got some fantastic tenants and everything runs very smoothly. Manique Peterson Riley has been especially helpful. I feel I have a great relationship with her and the team and would gladly recommend them as a letting agency. Tracey Threadingham
Tracey · 22 September 2018
★★★★★ 4/5
GoogleWe are pleased we instructed HJC to sell our property, with their honest and swift approach, which allowed the process to run as smoothly as possible. We were also purchasing through HJC and Suzanne was very helpful during every aspect, particularly when having to deal with an extremely difficult seller. We thank Karen and Suzanne for their help and guidance throughout the process and would recommend them to anyone looking to buy/sell in Surbiton!
Katie · 25 July 2020
★★★★★ 5/5
GoogleGreat advice , great service, and we are delighted with the end result
Graeme · 14 November 2025
Agent replied · 14 April 2026
Many thanks, Graeme. We too are delighted for you and it was great to work together on the sale.
★★★★★ 5/5
GoogleWe had an extremely bad experience with another high st estate agent who left us in the lurch. Suzanne and HJC came to rescue and provided a very efficient and commendable service. We are very thankful to Suzanne and her team for their work. It is encouraging to see that there is an estate agent who is reliable and professional after our initial experience. We highly recommend HJC for both their rental and sales service.
Nirmal · 26 July 2019
★★★★★ 5/5
GoogleI purchased a flat in Surbiton using HJC, in particular dealing with Suzanne Morgan. The whole process could not have been smoother. Suzanne was readily available to answer any questions and responded to emails after office hours, which went above and beyond expectations. When Suzanne wasn't available, another member of the team would get back to me quickly. I could not have felt more supported in my first purchase and would highly recommend HJC.
Polly · 26 July 2019
★★★★★ 5/5
GoogleWe have worked with the HJC Lettings team for three years now and each time we have needed to rent out our property we have found their service to be first rate. Particular thanks to Hannah and Emma . It is worth also noting that the support service from Manique across the three years has always been highly efficient and has helped us out on several occasions. We would definitely recommend this team.
Louise · 26 July 2019
★★★★★ 5/5
GoogleWe recently bought a flat in Surbiton and HJC Surbiton were acting for the seller, and we received friendly and efficient service from HJC, particularly from Suzanne Morgan and Karen. We live abroad and they kept us closely advised of the progress of the sale, which took longer than expected. We would happily use their services again, and may do so in case we decide to rent out our flat.
William · 25 July 2020
★★★★★ 5/5
TrustpilotHighly recommended and a pleasure to deal with.
We bought our family home through HJC in Thames Ditton. We dealt with Tuesday and Emma and they could not have been more supportive, professional and did everything they could to help. They are decent people and deal with you in a straightforward manner that puts you at ease. It was a pleasure to deal with them from start to finish, unlike other estate agents that I have dealt with in the past.
Ja · 25 May 2019
★★★★★ 5/5
GoogleI have had an amazing home buying experience thanks to the help of HJC in Surbiton. Suzanne, Nicky and the team have been absolutely brilliant, so approachable and attentive. They were with me all the way, responding to emails very quickly, chasing solicitors and keeping everyone in the loop. Would highly recommend this very professional and slick team.
Saranjit · 29 August 2022
★★★★★ 5/5
GoogleIt’s quite simple, when you are buying or selling, if you want to speak to real people with a professional approach and loads of experience then the experts at HJC are the ones to call. They bother to get to know you and understand your particular situation. I was very happy with their friendly, consistent and effective efforts to sell my house and would happily recommend their services.
Stephen · 27 March 2023
Agent replied · 25 July 2023
Thank you so much for these kind words, Stephen. We're so pleased that you found our service to be consistent and effective - we really enjoyed working with you and wish you all the very best for the future! The team at HJC Surbiton.
★★★★★ 5/5
TrustpilotWe have recently sold a house in Penners Gardens, Surbiton…
We have recently sold a house in Surbiton. HJC and Suzanne Morgan have been incredibly proactive dealing with our unique circumstances and have found and secured a very high quality purchaser. Suzanne has been instrumental in guiding all parties through a potentially complicated sales process and worked hard to align all parties. I would thoroughly recommend Suzanne and HJC's highly professional proactive service. Thanks very much J&A
Jonathan · 16 February 2021
★★★★★ 5/5
GoogleHJC managed my tenancy for over 9 years. During this time I found them to be professional, approachable and efficient. Manique in particular was great in resolving any issues promptly and was always on hand to help/advise.
I just want to say thank you to all at HJC Lettings, for making my time renting in Surbiton hassle free; it was definitely a positive experience.
A · 4 July 2023
Agent replied · 25 July 2023
Thank you so much for this lovely review - we are so pleased that you had such a good experience with us and we wish you all the very best for the future - The team at HJC Surbiton
★★★★★ 4/5
GoogleThe best experience I've had either buying or selling a property. We were buying in this instance. The team approach meant we felt well supported throughout and someone was always available to talk and help as needed.
Alex · 8 December 2024
Agent replied · 9 January 2025
We are grateful for the review Alex, thank you. We look forward to handing the keys to your new home in the New Year!
★★★★★ 5/5
GoogleI would highly recommend HJC for all your sales and lettings requirements. All the team are friendly, helpful and very professional. I will most certainly be using HJC in 2025 and beyond. Thank you. John
John · 26 December 2024
Agent replied · 9 January 2025
Thanks for your review for both our Sales and Lettings teams! It is our pleasure, we look forward to collaborating with you again in the future.
★★★★★ 5/5
GoogleI had the luck of meeting and working with HJC team from the purchase of our property in Surrey in 2016 until the sale in recent days of August 2022. For all this time HJC has always helped managing the leases with professionalism, competence and kindness.
I can only Thank HJC team for their support to us and for a job truly well done. With no hesitation, I recommend HJC services.
Luigi · 28 September 2022
Agent replied · 25 July 2023
Thank you so much for this lovely review, Luigi. It's been a pleasure working with you over the years and we wish you all the very best for the future. All the team at HJC Surbiton
★★★★★ 5/5
GoogleWe're in the process of purchasing a house through HJC and would highly recommend them, and in particular Suzanne Morgan, who has been excellent. She is quick to respond, has kept us updated and is always willing to pick the phone up and chase others in the chain when needed. Although we're not planning to move again anytime soon, if we were, HJC would be our first port of call.
James · 26 July 2019
★★★★★ 4/5
GoogleWe had a very pleasant stay at this place as far as the tenancy aspect is concerned. The arrangements for moving in and out worked out very smoothly. HJC Surbiton and the Landlord were very helpful and understanding to allow flexible timing to move out which was very helpful for our situation.PositiveResponsiveness, Quality, Professionalism, Value
Luan · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
