HJC Surbiton reviews

★★★★★ 5/5

Google

Suzanne, Nicky and the dream team were great for us moving into Surbiton, we did our fair share of visits to potential homes, but when we finally landed on the one we moved into, they were super supportive to get the deal done. Negotiating between both buyer and sellers to iron out the bumps. We were really pleased with the service, more so than any of the other agent we dealt with locally. We are embedded in our wonderful new home so many thanks to all at HJC to get our completion over the line ! Would highly recommend !

Ian · 2 December 2023

★★★★★ 5/5

Google

We have had a great home buying experience thanks to the help of HJC in Surbiton. Suzanne, Nicky and Karen were professional, diligent and responsive all the way, chasing solicitors and keeping everyone in the loop. We would highly recommend this very professional and productive team.

Mira · 28 September 2022

★★★★★ 5/5

Google

Very highly recommended. Jordan and Suzanne helped us sell our flat in the area - the property was well marketed and the team were extremely helpful and responsive to all our queries.

David · 14 October 2025

★★★★★ 5/5

Trustpilot

HJC is your best option in Thames Ditton

All the staff at HJC have been really professional and efficient. Alex was so helpful throughout the process. They know the market well and I would highly recommend HJC if you're wanting to sell your house in Thames Ditton

Antonia · 3 March 2023

★★★★★ 5/5

Google

The HJC team were exceptional throughout the whole process of my property sale. They were incredibly proactive with bookings, pushing through the legal process and keeping me regularly updated. …

Christopher · 14 October 2025

★★★★★ 5/5

Google

It was a pleasure having HJC as our agents for both sale and purchase. From the moment we agreed to use them and extending beyond after sale they have been amazing at assisting us with any questions or issues. They have excellent experience and knowledge of the area which is key when showing people around who are less familiar with Surbiton. They did what they could to make what is a very stressful process less stressful. A lot of that was down to good communication and being able to get hold of them when you needed them. We wouldn't hesitate to recommend or use HJC again in the future, although I don't think we will be moving for a very long time!

Jane · 17 September 2023

★★★★★ 5/5

Facebook

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Shaffaatu · 6 February 2022

★★★★★ 5/5

Google

Through a lengthy transaction, Suzanne and Jordan were proactive in helping my chain proceed at each hurdle. The communication was always open and quick - would recommend.

James · 15 May 2025

★★★★★ 5/5

Google

HJC helped us found our dream house in Surbiton. All the staffs are very friendly and helpful. They also understand the neighbourhood very well. In terms of the buying process, always quick response with clear communication, they did everything they can to make it less stressful on our end. We are very happy with our purchase experience.

Nikki · 9 November 2024

★★★★★ 5/5

Google

Suzanne and the team at HJC Surbiton were brilliant from start to finish. I would have no hesitation in recommending them to anyone looking to sell their property. Professional, knowledgeable and always available to offer their advice and expertise.

Erica · 27 December 2022

★★★★★ 5/5

Google

We recently had the pleasure of working with HJC Surbiton during the sale and purchase of our property, and we cannot speak highly enough of the exceptional service we received. From start to finish, the team of Nicky, Suzanne and Karen demonstrated professionalism and a genuine commitment to providing an outstanding service. Throughout the entire process they were always available to answer our questions, provide updates, and address any concerns we had promptly. Their responsiveness and willingness to go the extra mile made us feel reassured and supported throughout the entire journey. They were always ready to assist with any requests, no matter how big or small. In summary, we wholeheartedly recommend HJC Surbiton to anyone in need of a professional and knowledgeable estate agent. They made the selling and purchasing process as smooth and stress-free as possible for us - thank you!

Richard · 18 July 2023

★★★★★ 5/5

Google

HJC helped us sell our home quickly. Suzanne, Nicky and the rest of the team hold themselves to the highest standards of professionalism. Clear communication, and timely responses to emails. We were always aware of viewings, had quick feedback from prospective buyers, and once we had an offer, HJC kept in touch frequently with updates and to help move the process along. I would highly recommend HJC as selling agents.

Galia · 28 February 2024

★★★★★ 5/5

Google

We dealt with HJC as tenants for two and a half years and our experience was really positive. Manique was always on top of any issues we had and ensured they were taken care of quickly, she makes sure the tenants are well looked after and has their best interests in mind, as well as the landlord's. We also found Emma really helpful, quick and responsive when first looking for a flat and the transition of communication from letting agent to managing agent was seamless.PositiveResponsiveness

Steffan · 25 August 2021

★★★★★ 5/5

Google

We sold our townhouse with HJC who were fantastic. Suzanne was very considerate when it came to viewings taking PPE seriously, and ensuring that nothing was touched. Viewings were organised to suit us and in fact we only had to be out of the house for one day. Suzanne was highly professional, taking control of the entire process, managing all parties, reminding us to do things when required and ensuring that everything went smoothly so we could move in on our requested date. We were very pleased with the professional service we received from Suzanne and her team at HJC and would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Sui · 25 August 2021

★★★★★ 5/5

Google

I engaged HJC in Surbiton to manage the sale of my home. From start to finish the service was competent, slick, professional and focussed. The communication was good, messages were responded to quickly, and the team helpful. The management of the process was excellent and I was kept in the loop with regular updates resulting in an offer to sale that was painless and well constructed. Suzanne Morgan was a great contact and figurehead for the business and she managed everything perfectly. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 25 August 2021

★★★★★ 5/5

Google

We used HJC in both selling our flat and purchasing a house. Their commission rates were very competitive and Suzanne and her team were very responsive to our queries and highly effective in communications with the different parties and solicitors in what turned out to be not a very straight-forward transaction. We can highly recommend them for both sales and lettings (having previously rented through them as well) and will use them again in the future should the need arise.PositiveResponsiveness, Professionalism, Value

Desi · 25 August 2021

★★★★★ 5/5

Google

We recently used HJC for the sale of our property in Surbiton and found their service exceptional. Our selling process took more than 8 months to complete due to we being in a chain but during the entire process Suzanne kept us up to date with the progress. Her knowledge of the local market, attention to detail and the level of communication stood out. Having used other agents in the area in the past I can safely say that HJC’s service is way better than the rest of the agents we used in the past. We would highly recommend Suzanne and HJC.PositiveResponsiveness, Quality, Professionalism, Value

Vikram · 25 August 2021

★★★★★ 5/5

Google

My husband and I have recently completed on our purchase of an HJC property and we are really happy with the service we received. Every interaction we had with Suzanne was professional and informative from the initial viewing, organising surveys to exchange and completion. No query was too much trouble and I think we got same day responses for each and every one! I should add that we bought our property during lockdown. Despite this, we felt that the viewings were handled in a safe respectful way. Would definitely recommend.PositiveResponsiveness, Professionalism

Dee · 25 August 2021

★★★★★ 5/5

Google

We recently used HJC to sell our property in Surbiton. We found the service from Suzanne and all the team exceptional! They were always on hand to guide, advise and reassure us along the way. They sold our flat within a couple of weeks, but what really stood out was the level of communication and attention to detail throughout the process. Suzanne really went above and beyond in getting us over the line to completion! We would highly recommend Suzanne and HJCPositiveResponsiveness, Quality, Professionalism, Value

James · 25 August 2021

★★★★★ 5/5

Google

We recently used HJC in Surbiton to market and sell our property. Throughout the process, which was made even more tricky because of COVID restrictions, Suzanne managed and orchestrated the very long chain extremely well. She was tenacious to say the least and was always professional, conscientious and timely. Suzanne managed to keep all members of the chain informed and tackled every issue with enthusiasm, which resulted in the sale of 5 properties within the chain. Thank you Suzanne!

Jane · 25 July 2021

★★★★★ 5/5

Google

Nicky and the team provided excellent support and service throughout the whole sales process. I would strongly recommend them for any sales or purchase requirements.

Julie · 26 April 2025

★★★★★ 5/5

Google

Jordan and the crew at HJC was a delight to work with in finding us a home. We found with other estate agents they: …

Adrian · 14 October 2025

★★★★★ 5/5

Google

We followed our instincts when hiring HJC Surbiton and we received the most professional and friendly service. Estate agents often get a bad rep and the team at HJC demonstrated how this can be unfounded. Their expertise, professionalism and manner is faultless. They are also excellent negotiators and managed the process of selling really smoothly. Nothing was too much trouble. Now that we moved they are still forthcoming with their offer of help due to their extensive network of property professionals. We would highly recommend HJC.

Maryline · 26 April 2023

★★★★★ 5/5

Google

Suzanne and her team are excellent and professional. We were very happy with our house sale through them which was effortless throughout for us. They have excellent local knowledge and I can’t recommend them highly enough!AG

Arti · 27 November 2022