Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used HJC twice now to sell a flat and more recently my house and cannot speak highly enough of them. The service and professionalism are of a very high standard. Suzanne Morgan was my contact at HJC and she went out of her way to assist with the sale of my house to a successful exchange. I would highly recommend HJC and in particular Suzanne to anyone looking to sell their property.
Iona · 29 March 2024
Agent replied · 24 August 2024
Hi Iona, Thank you for your review. So glad we were able to help you sell your property again. We hope that you are very happy in your new home! Suzanne.
★★★★★ 5/5
GoogleHJC made my home-buying journey so easy! Suzanne, Nicky and Jordan were always on hand to assist. I’d recommend them to anyone looking for a smooth and enjoyable experience.
Dan · 14 November 2025
Agent replied · 14 April 2026
Thanks Dan, we are all really pleased for you and hope you are very happy in your new home.
★★★★★ 5/5
GoogleWe had an excellent experience selling our home with this agency. From the initial valuation to completion, the team (Suzanne, Jordan & Nicky) was professional, responsive, and knowledgeable about the local market. Communication was clear throughout, and we always felt informed and supported. The property was marketed well and achieved a great result within a reasonable timeframe. We would confidently recommend them to anyone looking to sell their home.
Tracy · 24 December 2025
Agent replied · 14 April 2026
Thank you Tracy! The team enjoyed working with you on your sale and we are pleased you were satisfied with the service and the result. We wish all you all the best for the future.
★★★★★ 5/5
TrustpilotGreat and helpful staff at Thames Ditton HJC
The staff at HJC Thames Ditton were amazingly helpful and supportive. They kept us updated throughout the whole process, gave advice on how to proceed and next steps. They were also fantastic at answering quickly all the smaller questions we had .
Sally · 18 March 2026
★★★★★ 5/5
GoogleHJC were great throughout the process for the sale of our property in Surbiton, from the first meeting all the way through to completion. The team of Suzanne, Nicky and Karen were always available and they all individually knew what was going on with the sale so you did not need to wait for someone else to come back into the office to respond. We were kept up to date throughout and felt well informed as we went along. I would happily recommend them to anyone in the area.
Ross · 25 June 2023
Agent replied · 25 July 2023
Thank you for your kind words, Ross. We're all so pleased that you felt informed and supported throughout the process of selling your home. It was a pleasure to work with you and we wish you all the best for the future. Suzanne, Nicky, Karen and all the team at HJC Surbiton
★★★★★ 5/5
GoogleSuzanne did a great job selling our house. She is highly professional and used her experience to give us sound advice throughout. She took responsibility for the whole of the chain and ensured obstacles were dealt with quickly and efficiently. I would highly recommend Suzanne and the HJC team in Surbiton.
John · 19 December 2024
Agent replied · 9 January 2025
Many thanks for your kind words John, we enjoyed working with you.
★★★★★ 5/5
GoogleI would happily recommend HJC Surbiton to my family and friends. Nicky and Karen seemed very experienced and were professional and personable at all times. Nicky stayed in touch with me for a couple of months as promised, when I was looking for a flat for my daughter. I was also very impressed with the actual viewing, as Karen was extremely approachable and attentive. She also very knowledgeable about the property and gave us plenty of time to look around at our leisure, answering all of our questions with a smile. Thank you again for all your kindness and support!
Elke · 26 April 2023
Agent replied · 25 July 2023
Thank you so much for this lovely review, Elke. We're delighted that you were happy with our service and that we were able to support you through the process of flat hunting for your daughter. It was lovely to work with you and we are always on hand to help should you need it in the future! Nicky, Karen and all the team at HJC Surbiton.
★★★★★ 5/5
GoogleJordan and team did a fantastic job selling our property and provided a very competitive quote for the service compared to other estate agents in the area. Response times were quick when emailing questions and phone lines were always open for a quick conversation. Highly recommend them!
Mr · 15 December 2024
Agent replied · 9 January 2025
We are so pleased to have the chance to work with you on your sale and wish you all the very best in settling into your new home!
★★★★★ 5/5
GoogleVery professional, communicative and efficient. Special thanks to Suzanne, 100% recommend!
Cindy · 14 January 2026
Agent replied · 14 April 2026
Thank you Cindy, we all hope you are very happy in your new home!
★★★★★ 5/5
GoogleThe HJC were fantastic from start to finish. I was working with Jordan, Nicky and Suzanne and the communication was top notch across the whole process and they would go above and beyond to assist when needed (eg rushed a key over for some tradesmen as i was not around).
Would highly recommend and would certainly use them again when needed.
Julio · 23 December 2025
Agent replied · 30 December 2025
Many thanks for the brilliant review Julio. We are delighted to have been involved in the successful outcome!
★★★★★ 5/5
TrustpilotFantastasic service from the dream team
HJC Thames Ditton were our primary choice of estate agent due to them being a local TD office and Tuesday Manthorpe our marketer actually living in the village. From the initial valuation, going live through to completion we were constantly updated with proceedings. Tuesday marketed the property using her local knowledge and experience whilst being mindful of our requirements and obtained us a final offer which was beyond our expectations. Alex continued the impetus, ensuring that everything stayed on track through to completion, with his charm and professionalism.
Andy · 18 September 2022
Agent replied · 5 July 2023
Dear Andy and Rachel, thank you for taking the time to leave us a review. Delighted you are happy and that everything worked out so well, we wish you the very best and hope to bump into you when you are next visiting TD! Alex, Tuesday and the team
★★★★★ 5/5
TrustpilotFantastasic service from the dream team
HJC Thames Ditton were our primary choice of estate agent due to them being a local TD office and Tuesday Manthorpe our marketer actually living in the village. From the initial valuation, going live through to completion we were constantly updated with proceedings. Tuesday marketed the property using her local knowledge and experience whilst being mindful of our requirements and obtained us a final offer which was beyond our expectations. Alex continued the impetus, ensuring that everything stayed on track through to completion, with his charm and professionalism.
Andy · 18 September 2022
Agent replied · 26 August 2025
Dear Andy and Rachel, thank you for taking the time to leave us a review. Delighted you are happy and that everything worked out so well, we wish you the very best and hope to bump into you when you are next visiting TD! Alex, Tuesday and the team
★★★★★ 5/5
GoogleHJC Surbiton Employees were our angles during the last years in managing our property to let and finally to sell. We will miss you but in case we will be back in Surbiton You will be the first we will call to look for a house.
Ciao
Leo & Ludo
Leonardo · 25 July 2024
Agent replied · 24 August 2024
Hi Leo and Ludo, Lovely doing business with you over the years on both Lettings and Sales. Best wishes and Ciao for now! Hannah and the Team.
★★★★★ 5/5
GoogleSuzanne, Nicky and the team at HJC did a fantastic job marketing our property and securing an offer. They were thorough, highly communicative, friendly and always calm and collected - something hugely valuable when you're trying to sell a property. This applied prior to the offer but they also guided us through to completion. I would highly recommend them.
Bhavit · 29 January 2024
Agent replied · 28 April 2024
Hi Bhavit thanks for the review and pleased with the outcome for all involved. Best of luck for the future!
★★★★★ 5/5
GoogleI am very happy with the service provided by Jordan and the team at HJC. As a foreigner, purchasing my first UK property, I was provided with commercial context and the necessary guidance. The five star rating here is not a coincidence :) Highly recommended!
Alexander · 8 October 2024
Agent replied · 22 October 2024
Alex thank you so much for your great review. We are so pleased we could assist along the way!
★★★★★ 5/5
TrustpilotExceptional Service
HJC was recommended to us by a friend who had recently sold a property in the area, and I’m so grateful we took her advice. From the very beginning, the whole team made the process of selling our home feel incredibly well managed and we always felt we were in safe hands.
Justine · 26 August 2026
★★★★★ 5/5
GoogleA big thank you to Suzanne and the entire team at HJC. Suzanne and Nicky both really helped us in the purchase of our new home and we were grateful for their persistence and professionalism throughout.
Imogen · 4 January 2025
Agent replied · 22 January 2025
It was our pleasure Imogen and we hope you are enjoying your new home
★★★★★ 5/5
GoogleIt took us a while to find the right home and HJC were professional, kind and supportive throughout the process. From months of searching to helping us secure our dream house. Thank you to Jordan, Nikki and Suzanne. It's very rare to find decent, respectful and helpful agents. Would highly recommend whether you're looking to rent, sell or buy. Thank you!
Kristiane · 22 March 2025
★★★★★ 5/5
GoogleWe just completed a process of letting from HJC, working with Chiderah. It's our first time renting. We had a bunch of dumb questions that she did a great job of resolving for us. We are delighted to have found the right property, and grateful for how easy HJC made the whole process.
Oliver · 14 November 2025
Agent replied · 14 April 2026
Thank you for the great review Oliver and it was our pleasure to assist.
★★★★★ 5/5
GoogleI sold my Surbiton flat through HJC fairly recently and am extremely happy that I chose them. Suzanne and her team were first class in all aspects of the process and I couldn't fault them. They kept me fully up to date in regard to viewings, feedback etc and were always available for advice - I never felt any pressure from them and would recommend without hesitation.
Marion · 27 December 2022
Agent replied · 25 July 2023
Marion, thank you so much for your lovely words. We're so pleased that you felt supported and informed throughout the sales process. We wish you all the very best going forward! Suzanne and all the team at HJC Surbiton.
★★★★★ 5/5
GoogleWe’ve rented two different properties through HJC Surbiton, and they’ve been fantastic from start to finish. The team is always responsive, professional, and really helpful whenever we’ve needed anything. A special mention to Manique, …
Ellie · 14 November 2025
★★★★★ 5/5
GoogleI recently had the pleasure of selling my property, and I must commend the exceptional service provided by the estate agents involved. Suzanne, Nikki and Jordan's expertise and dedication throughout the process were truly remarkable, surpassing even the support I received from solicitors. From the initial valuation to the final closing, the estate agents demonstrated an in-depth
understanding of the local market and a genuine commitment to securing the best possible outcome. Their proactive approach and efficient communication ensured a smooth and stress-free experience. I was particularly impressed by their ability to effectively market the property, and guide me through the complexities of the legal paperwork. Their professionalism, knowledge and unwavering support were instrumental in achieving a successful sale. I have no nesitation in recommending the services of HJC to anyone looking to buy or sell a property.
Cathy · 2 December 2024
Agent replied · 9 January 2025
Thank you so much for the kind review Cathy and it really was our pleasure to work with you on your sale. We all hope you are doing well and wish you the best for the future.
★★★★★ 5/5
TrustpilotIf you are looking for to sell your…
If you are looking for to sell your house in Surbiton, I would not go anywhere else. We have just sold through HJC, had a demanding buyer, and HJC were excellent. They know the market, and how to deal with people in a professional, friendly and straightforward manner, taking the heat out of what would otherwise be a stressful situation. Fair and reasonable pricing also.
Dave · 2 April 2026
★★★★★ 5/5
GoogleAfter a difficult start with another agent we switched to HJC. They could not have been more different. They are all highly experienced and genuinely care about their clients. From start to finish they were professional, efficient and personable. Kept us informed every step, and Suzanne in particular managed a stressful part of the process extremely well. We can't thank the whole team enough for making our relocation to Cheshire a reality. Don't go anywhere else.
Suzanne · 20 December 2024
Agent replied · 9 January 2025
We are all pleased to have helped with the big move for you Suzanne and hope you are both enjoying your new surroundings.
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