Hawes & Co Surbiton reviews

★★★★★ 5/5

Google

Big thanks to Sarah and the colleagues! As a first time buyer, I was not familiar with the purchasing processes but Sarah was always patient and pleasant and the team provided me with great support when needed. I wouldn't hesitate to recommend them to anyone.

Pierre · 6 February 2021

★★★★★ 5/5

Google

My experience with Hawes & co was fantastic, thanks to Sara's outstanding assistance. She went above and beyond to address all my needs and concerns. Sara kept me in the loop the whole process and dealt with everything promptly and effectively. I highly recommend them!

Loretta · 26 April 2024

★★★★★ 5/5

Google

We have had an excellent experience buying a bungalow through Hawes and Co. Liana was amazing and kept us fully informed throughout. She was so supportive and professional. She always did everything she promised. We were so impressed. The other staff we had contact with were also excellent.

Peter · 7 February 2020

★★★★★ 5/5

Google

Super service from Sarah and her team, very patient and professional. Got us our asking price and always very helpful as we had never sold a property before. Highly recommended.

Denis · 6 February 2023

★★★★★ 5/5

Google

We had such a great experience in the lettings department of Hawes & co Surbiton. Max and Simona were both incredibly patient and always at the end of the phone whenever we had any questions. A really friendly team and incredibly well organised.

Rachel · 6 February 2021

★★★★★ 5/5

Google

Hawes & Co Surbiton - Thank You to the Sales Team - Great Service on the Sale of my House - Sarah, Michael & Liana were all very pro-active & professional - Many thanks to all & well done!!!PositiveResponsiveness, Professionalism

Benita · 25 August 2021

★★★★★ 5/5

Google

Dovy was helpful through every step of the property purchase. All my enquiries were responded too within a couple of hours, and his effort made the (already very stressful) process much less stressful than it could've been.

Jonathan · 6 February 2022

★★★★★ 5/5

Google

My partner and I started looking to relocate to Surbiton last November. Luckily we stumbled across Hawes and Co (particularly Joe Stevens) who could not have been more helpful and amazing to work with. When the flat we put our original rental offer down on was taken off the market a few weeks before we had to move because the landlord found a buyer Joe and his colleagues could not have been more amazing in the way they found us a nicer flat in our price range which was also closer to the station (something high on our list of priorities) in virtually no time! I can't say I have ever had so positive an experience with renting as I have had with Hawes and Co. The people who work there are just friendly and 'normal'. No feeling of you just being another potential 'sale' or adding to their KPIs. No annoying salesman attitude. I'd recommend them and will be using them again if and when I next look to move. Thank you all so much again!!

Anne · 7 February 2019

★★★★★ 5/5

Google

We bought a flat in Brighton road Surbiton in March 2018 through Hawes and Co Surbiton. We had been looking for just under a year when we saw the flat online and so the last thing we wanted was to deal with another comission thirsty agent trying anything to sell us a property. We dealt with Samuel and Greg who were absolutely fantastic!! They showed us around the flat on 2 or 3 seperate occasions while we were trying to make our minds up and each time they had lots of patience and told us we must take our time and do what we feels right. Was really nice to have an agent deal with you on a personal level for a change. Even once the offer had been accepted and we went through the various purchase stages, they were a breeze to deal with. Highly recommend them to anyone and we will be sure to consider them again In future if we ever sell or rent out.

Blake · 7 February 2019

★★★★★ 5/5

Google

I always thought the letting agents are just there to rent on behalf of owners - I was so wrong. Charlie and team have been so fantastic and responsive whenever we needed them. We had a burglary and they were here with us even before police - supporting us not only with fixing things but providing mental support as well. It seems being affectionate, courteous comes naturally to them. I am sure I'll always use Hawes for my property needs. I highly recommend them to everyone. Thanks again to Hawes team - especially Charlie for everything you do.

Aashim · 7 February 2019

★★★★★ 5/5

Google

I had the pleasure of viewing and offering on a house through the delightful Michael Gibson from Hawes and Co in Surbiton. I have to commend Michael and the team on the friendly, knowledgeable and efficient service which they provided. They were extremely professional and kept me regularly updated. Michael combines a very detailed knowledge of the market in the area with great communication and an enormously personable nature. I would highly recommend Michael and the Hawes and Co Surbiton team to anybody looking to buy in the area.

Natasha · 7 February 2019

★★★★★ 5/5

Google

Greg and the team at Hawes & Co are fantastic. From when we started looking to the point of exchange today, Greg has been there as a supportive guide every step of the way. Everyone in the office are ready to be of whatever help they can and their knowledge of the buying system has helped incredible amounts (especially for nervous first time buyers like we were). I cannot recommend this firm or the people that work for Hawes & Co highly enough. Will definitely be knocking on the door if and when we come to sell. Thank you Greg!

Rachel · 7 February 2019

★★★★★ 5/5

Google

We would like to say a big thank you to Michael and Greg from Surbiton branch Hawes & Co. From day one we have experienced excellent customer support throughout the buying and selling. We felt they were both very knowledgeable of the market and never pushy at any point. Micheal was dealing with our purchase and he always returned calls promptly and made sure if we had any concerns they were dealt with quickly. He went out of his way with viewings which we really appreciated. We have recommended Hawes & Co to friends looking to sell and would like to thank you again for your help. Lauren&Luke

Lauren · 7 February 2019

★★★★★ 5/5

Google

Michael Gibson was FANTASTIC!! I experienced a pretty complicated purchase, not because of Michael or Hawes & Co, but because I had a difficult seller. Michael went above and beyond his role in helping me resolve issues I had - in fact without him I think I'd still be trying to sort them out now. Not only is he helpful but extremely friendly and happy to help out in any way he can. I have to say my experience with both Michael and Hawes & Co has been great from start to finish and I will certainly be recommending them to friends and family as well as using Michael to sell my property in the future.....if I ever decide to move again!?! A BIG thank you Michael.

Emilie · 7 February 2019

★★★★★ 5/5

Google

Thank you to Sarah and the team for selling my house in a very friendly, efficient and professional manner. I would highly recommend Hawes & Co Estate Agents.

Maria · 6 February 2023

★★★★★ 5/5

Google

Max Etheridge is fantastic! I am letting my property out and he was responsive and communicative, even throughout the holiday period. My questions and concerns were addressed and he is definitely detail-oriented. Really enjoyed working with Max and you can't go wrong!

Yang · 6 February 2021

★★★★★ 4/5

Google

Huge thank you to Liana, Sarah and Richard for the successful sale of my flat. Great communication at all times and an excellent price for the property.

Sophie · 6 February 2023

★★★★★ 5/5

Google

We really can't say enough good things about Greg McHugh et al at Hawes Surbiton. They were always there for us throughout our multi-year search and eventual sale & purchase. What we felt set them apart from the other estate agents we met: 1) they know the area very well (people and properties) 2) they made an effort to get to know us and what we were looking for, and why 3) they knew their sellers and the market well 4) they genuinely wanted to help us to find the house that was right for us 5) they seemed to be agents for nearly all of the properties that we were interested in 6) they patiently proposed viewings as soon as relevant properties came onto market, over several years 7) they were always extremely polite and straightforward Once into the sale and purchase process, Greg put us in touch with a super-efficient local solicitor as well as kept us up-to-date on progress across the chain. After the sale and purchase were complete, Greg stayed in touch to make sure all was well and ask if there was anything further they could do for us. We went into the process fearing/expecting the worst but were very pleasantly surprised by the overall experience with Hawes Surbiton. We would definitely recommend Greg at Hawes based on our interaction, five stars.

Min · 7 February 2018

★★★★★ 5/5

Google

We bought a house in April 2016 marketed by Hawes & Co on Surbiton High Street. It was a great experience. Greg McHugh and his team were excellent. We obviously didn't choose them - the sellers did - but we're glad they did. Everyone we dealt with in the office was professional, knowledgeable and courteous and they clearly worked hard to manage expectations on both sides and get the result everyone was looking for. Greg's approach was noticeably different to other agents who had contributed to our decision to walk away from several other properties. No pressure tactics, no mind games, he just got on with the business of facilitating the negotiations, keeping everyone informed and keeping everything on track. We have no hesitation in recommending Greg and his team and will be using them when it's time to make the next move.

Tom · 7 February 2018

★★★★★ 5/5

Google

Michael Gibson was very helpful, knowledgeable and nice to deal with. The flat we visited was ok, but wasn't the right one for us. Michael gave us a lot of information about Surbiton and the area. He was fantastic! Thank you!

Dessy · 6 February 2021

★★★★★ 5/5

Google

Michael has been so helpful with the purchase of our new home, he was always easy to get hold of and kept us up to date throughout the whole process! We will recommend Michael and Hawes and Co. to our friends.

Alice · 6 February 2021

★★★★★ 5/5

Google

We bought a house in April 2016 marketed by Hawes & Co on Surbiton High Street. It was a great experience. Greg McHugh and his team were excellent. We obviously didn't choose them - the sellers did - but we're glad they did. Everyone we dealt with in the office was professional, knowledgeable and courteous and they clearly worked hard to manage expectations on both sides and get the result everyone was looking for. Greg's approach was noticeably different to other agents who had contributed to our decision to walk away from several other properties. No pressure tactics, no mind games, he just got on with the business of facilitating the negotiations, keeping everyone informed and keeping everything on track. We have no hesitation in recommending Greg and his team and will be using them when it's time to make the next move.

Tom · 26 October 2017

★★★★★ 5/5

Google

Liana was excellent. She kept me informed, gave feedback to all the viewings and was very proactive. She sold my property quickly and for a price i was happy with . She did exactly what she promised. Would happily use this estate agents again.

Mel · 7 February 2020

★★★★★ 5/5

Google

Excellent service from Hawes and co Surbiton, Sarah was straight forward and communicative throughout the process. Exchange happened very quickly and efficiently. Would recommend.

Marcus · 12 April 2023