Hawes & Co Surbiton reviews

★★★★★ 5/5

Google

Absolutely outstanding service from Hawes & Co, Surbiton, in particular Michael Gibson who dealt with my case. There were instances where I emailed Michael on his days off and I was guaranteed a response. An absolute pleasure to work with Michael and Greg who was equally very helpful! I can confidently say that my whole buying process was made much easier and much more pleasant with their help! HIGHLY recommend this agency to anyone looking to buy/sell in Surbiton.

Denisa · 7 February 2019

★★★★★ 5/5

Google

Excellent experience with selling our flat with Hawes & Co in Surbiton ! The team is professional, reliable, helpful, especially Sarah who managed the sale for us, promptly anwsered all our questions and guided us through the process of a sale in England as we live abroad. I would highly recommend Hawes & Co

Mélanie · 11 July 2023

★★★★★ 5/5

Google

Thank you to all at Hawes and Co, in particular Michael Gibson, for your help in selling our Surbiton property. This was a complicated sale with a huge number of interested buyers, but, for you, nothing was too much trouble. Thank you too for monitoring the property when we couldn't and going the "extra mile" to give access to essential contractors. This sale progressed quickly and smoothly. Well done.PositiveResponsiveness, Professionalism

Louise · 25 August 2021

★★★★★ 5/5

Google

This was our first time renting out a property, and from start to finish Hawes & Co have been absolutely wonderful. We originally planned to sell, but the manager and his whole team were so welcoming, professional and knowledgeable that we …

Samantha · 13 December 2025

★★★★★ 5/5

Google

If I could give 10 stars, I would. We recently worked with Hawes&Co for both selling and buying and our experience was exceptional from start to finish. Chloe Parchment who was our main contact was highly professional, always approachable, …

Ines · 13 December 2025

★★★★★ 5/5

Google

Really couldn't have asked for more from Hawes and Co and specifically Liana. We purchased a property through them and despite a lengthy and challenging process, Liana kept us updated at all times and was always proactive in taking any actions she could to move things along. We were really grateful for her professionalism and support.

Anna · 6 February 2023

★★★★★ 5/5

Google

Sarah has been incredibly helpful throughout the purchase of our house. She gave us plenty of practical advice, especially useful for someone who is not familar with the process. She maintained good communication, rapidly dealt with queries between us and the vendors, and generally ensured the process went as soothly as possible. Highly recommended!

Dominika · 6 February 2023

★★★★★ 5/5

Google

We sold our house through Hawes & Co and have to say the team worked hard throughout, in particular Liana, who is a very good communicator, always keeping you informed, a delight to deal with. We would recommend Hawes & Co. for selling/buying a property.

P · 9 October 2023

★★★★★ 5/5

Google

I cannot recommend Hawes & Co enough, Sarah in particular helped & guided me through the whole process of buying my first home. I am so happy with the service I received and as a first time buyer, this has all been a new learning experience for me. I felt at ease, Sarah has been very communicative and responsive, thank you so much!!PositiveResponsiveness, Professionalism

Daniela · 25 August 2021

★★★★★ 5/5

Google

I would like to thank Sarah and all the staff at the Surbiton branch for all their help, professionalism and advice during the recent sale of my property! Went through with no hitches largely due to their efforts. Thanks once again, can’t recommend highly enough!!!!

Dave · 9 September 2023

★★★★★ 5/5

Google

From the very first valuation call, Richard Wellington at Hawes & Co Surbiton stood out from other agents we spoke to. His passion, professionalism, and knowledge were clear from the outset, and he made us feel confident that our home was …

Em · 13 October 2025

★★★★★ 5/5

Google

My partner and I have just started looking for our first home, and we had such a positive experience! Chloe showed us around and was absolutely lovely, so friendly, approachable, and happy to take the time to go through everything without …

Jack · 13 October 2025

★★★★★ 5/5

Google

Thanks to Dovydas and Hawes & Co, we are settling in an amazing flat in Surbiton! My boyfriend and I have had an amazing experience with Hawes & Co. Dovydas Valaitis was extremely helpful and always available to answer our questions, keeping us informed throughout the whole process. He has been very professional, efficient and always friendly. We definitely recommend Dovydas and Hawes & Co

Tom · 6 February 2021

★★★★★ 5/5

Google

I have not used Hawes & Co personally as of yet for any house related inquiries, but they have helped me out greatly with other query's. The Surbiton branch is my local branch and i have dealt with Michael Gibson, His ever so helpful, cheery and welcoming, I will be in touch again shortly to get a valuation done on my property, Thank you for all your help.

DrEEm · 7 February 2020

★★★★★ 5/5

Google

We recently sold our property through Hawes & Co in Surbiton and were really impressed with the support we received. During the process, our initial buyers lowered their offer, citing wider economic shifts and a potential downturn in the …

Toby · 13 October 2025

★★★★★ 5/5

Google

A great big massive thank you to Sarah Walker and her team @ the Surbiton Branch. Sarah and her team Liana, Michael & not to forget Greg (moved on from Hawes & Co) where absolutely supportive and professional during the Covid-19 lock down and we are now in our new home thanks to them. Would absolutely recommend this team. Top draw!PositiveResponsiveness, Quality, Professionalism, Value

Niffty50 · 25 August 2020

★★★★★ 5/5

Google

The process started nice and smoothly and Michael at Surbiton branch was a great help to us providing us with plenty of viewing options. Once we finally found our new property, things got a little more difficult but through absolutely no fault of Michael and Hawes and Co. Would definitely recommend and want to thank Michael for his help and hard work!

Rob · 6 February 2021

★★★★★ 5/5

Google

My experience with Hawes & Co particularly with Sara Cornish has been very pleasant. She has been very helpful and I felt that all my questions were answered promptly by her. She has been very accomodating and ensured that all of my needs are met. Very happy with my experience.PositiveResponsiveness, Quality, Professionalism

Lunmae · 25 August 2022

★★★★★ 5/5

Google

Myself and Lynne would highly recommend Max and the lettings team and Hawes and Co Surbiton branch. We had contacted several letting agents in the area and Max was by far the most attentive to our needs and the whole process of finding a flat only took 2 weeks. Many thanks Max and the whole team.

Samuel · 6 February 2022

★★★★★ 5/5

Google

I have had a really positive experience in letting my property through Hawes. Max Etheridge was a delight to deal with. His care and attention to detail has provided me and my new tenants with a first class service. He has restored my faith in letting agents! I would recommend Hawes to any Landlords looking for an excellent letting service.

Claire · 6 February 2021

★★★★★ 5/5

Google

From a Agents point of view Liana was a absolute pleasure to be in a chain with. She was always available for regular updates. She's an absolute credit to Hawes & Co and i hope that we get to progress together in the future.

Fern · 13 March 2023

★★★★★ 5/5

Google

A huge thank you to Liana for the guidance on our first property purchase. Right from the start, liana was attentive and communicated well throughout the process. I would definitely recommend this company. Reliable and professional. Thank you, Liana and all at Hawes & Co

Bonbon · 6 February 2023

★★★★★ 5/5

Google

I had a great experience with Hawes & Co when buying a house in Surbiton over the summer. Dovy and Liana were very professional, informative and responsive. They ensured the process ran smoothly for all parties. I highly recommend going through Hawes & Co in the futurePositiveResponsiveness, Quality, Professionalism

Gavin · 25 August 2022

★★★★★ 1/5

Google

They were good but no more. They did a good job finding tenants for us in three occasions and even bought our house with them over a period of ten years, through a top letting negotiator but he has since left. After the fixed term expired, they invoiced us for renewal fee on statutory periodic tenancy (which I firmly believe was raised by mistake as they thought the tenancy was renewed but it wasn't at the end). We released the fund by mistake also but immediately requested for a refund. After being promised a refund by one of their agents, they sat on it for weeks, then they did a u-turn, stood their ground and started arguing statutory periodic tenancy is an extension, and refused to back down after 'consulting their director'. It's disappointing to see that they would rather lose a long term customer to short term gains. Ultimately all they care about is their own pocket and all their customers are secondary. Update: we have left this lot for good after more than 11 years and please regard those unwarranted fees as parting gifts. By the way, what a breath of fresh air with our new agent.

Ricky · 7 January 2024