Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotgood service in Hawes&Co
Hawes&Co provide us the rent collection service. They are very friendly. Especially Emil guided and helped us through out the process of marketing, viewing, tenant selection and reference, and the tenant moving in. We are happy to have him on our side to provide the assurance.
M · 2 March 2022
Agent replied · 13 June 2024
Hi, thanks for the brilliant review. We are so glad to hear Emil provided you with such a great experience with letting your property out! I will pass your appreciation onto him! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleExcellent services.
I rented a studio through them, they ( specially Sara ) was of great help and guided at every step. This is my first time renting any property ever on my own. But I did not feel worried or tensed at any step. Everything was taken care of.
Thank you so much.
Hamza · 18 March 2024
★★★★★ 5/5
TrustpilotHighly recommend Miran and Noor at Hawes & Co for those looking to rent
Can highly recommend Miran and Noor at Hawes & Co for those looking to rent. My wife and I had quite a complex situation and they were very helpful in terms of making everything happen. Miran in particular saved the day when I really thought all was lost. If you find yourself dealing with Miran then you can relax knowing you are in safe hands. He really went above and beyond. Definitely someone who cares about those he is dealing with. Bravo.
Adrian · 29 October 2021
★★★★★ 5/5
Trustpilot5 star service from Sarah
Sarah was determined to do everything she could to support the purchase of a flat for my mother. She was truly a superstar and went above and beyond to support us through the process.
JCC · 26 May 2023
Agent replied · 13 June 2024
Hiya, thank you for taking the time to leave a fabulous review. We are very pleased that Sarah was determined to do her best and went above and beyond throughout the process! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleVery professional and knowledgeable agents. They know the local area and the market well and gave sound and helpful advice. Both Sarah & Amir were friendly and helpful with any questions we had.
Sarah · 17 June 2023
Agent replied · 16 June 2024
Hi Sarah, thank you for the lovely review and 5 stars! I am very pleased that you had a wonderful experience with Sarah and Amir. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotVery professional
Mawara was very pleasant and highly professional as she showed me around the property - any landlord would be delighted with the manner in which she dealt with viewers on their behalf.
Manuel · 14 July 2023
Agent replied · 13 June 2024
Hiya, thank you for taking the time to leave such a wonderful review. We are very pleased to hear that Mawara was very pleasant and professional whilst showing you around a property! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotA huge thank you to Liana for the…
A huge thank you to Liana for the guidance on our first property purchase. Right from the start, liana was attentive and communicated well throughout the process. I would definitely recommend this company. Reliable and professional. Thank you, Liana and all at Hawes & Co
Bonbon · 15 March 2022
Agent replied · 13 June 2024
Dear Bonbon, thank you kindly for the wonderful review. We really appreciate the recommendation and are so pleased to know you had such an excellent experience with Liana at the Surbiton office! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotExcellent Service from Hawes & Co
I have just managed to exchange on a flat that was handled by Hawes & Co. It was a really protracted, difficult & tricky transaction for numerous reasons. I was looked after throughout the whole process by Damian Anderson who I have to say was absolutely outstanding from start to finish. I honestly believe had he not been as dedicated & proactive with all parties involved including both sets of Solicitors that this sale would never been possible. Estate Agents often get a bad press but I cannot praise & thank Damian enough for a superb professional, efficient & friendly service. Thanks also to the Manager John for his contribution & his flexibility with regard to providing a very competitive quote for the sale fee. Once again my sincere thanks to the whole team at Hawes & Co.
Mr · 24 September 2021
★★★★★ 5/5
GoogleWe have recently had a very positive experience selling our property with Hawes & Co Surbiton. Sarah Walker and the team gave us loads of assistance with the practicalities of selling, always responded quickly to questions and requests, and were able to obtain an offer on the property within a couple of weeks of marketing it.
Theo · 18 June 2019
Agent replied · 16 June 2024
Dear Theo, many thanks for your review we are very pleased to hear you have had such a good experience with Hawes & Co, we will pass on your kind words to the team.
★★★★★ 5/5
TrustpilotThank you to Hawes & Co for helping us…
Thank you to Hawes & Co for helping us with the purchase of our new home! Damian was great throughout the whole process, keeping us informed at whole time and supporting with all our enquiries. Davide and Francesca
Davide · 18 December 2022
Agent replied · 13 June 2024
Dear Davide, thanks for the wonderful review. Its so brilliant to hear how great Damian at our Raynes Park office was throughout the whole process of purchasing your new home! Congratulations. Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleWe recently bought a House advertised by Hawes and Co in Surbiton . Throughout the entire process Chloe and Sarah were very helpful from our initial viewing, to arranging additional visits. I would recommend them for their friendly and professional and helpful attitude. On a personal note - Thank you Chloe
Selwof1 · 17 April 2024
★★★★★ 1/5
GoogleThey are scammers and liars, you also show up at the office to talk about different problems and they lie to you saying that the person you have previously contacted is not here but it is a lie, they do not want to attend to your problems or solve them. THEY HAVE GOT ME INTO PROBLEMS AND THEY ARE NOT RESPONSIBLE, I HAVE PROOF THAT THEY GAVE ME ERRORS AND BESIDES I AM THE ONE WHO HAS TO PAY EXTRA BECAUSE OF THEIR FAULT
Paula · 17 June 2023
Agent replied · 16 June 2024
Dear Paula, I'm sorry to read your review. However, we have no record of having interacted with you? Please do make contact with me on 07989 214 902 or max.chapman@hawesandco.co.uk and I will gladly look into your comments. Best wishes, Max Chapman, Managing Director, Hawes & Co Estate Agents.
★★★★★ 5/5
TrustpilotFaultless service
I recently purchased my first flat through Hawes and co and I can't fault their service. They helped me go through the buying process for the first time (which can be a struggle) with minimal hurdles so thank you to Mahul and the rest of the team.
Joe · 24 August 2021
Agent replied · 13 June 2024
Hi Joe, thank you kindly for the five star review! We strive to deliver a faultless service always and its wonderful to hear you found it so! Best Wishes, Angus Macleod (Hawes & Co)
★★★★★ 5/5
GoogleUsed Hawes & Co to rent our property and everyone there, in particular Sara who dealt with us was so helpful throughout.
The process was quick and easy, and Sara was very responsive and accommodating and couldn’t have gone any smoother!
Owen · 22 September 2024
★★★★★ 5/5
GoogleNothing but an extremely positive experience with Hawes & Co. from start to finish. Richard and Sarah were patient and communicative throughout our whole house purchase process, I would highly recommend.
Matthew · 17 June 2023
Agent replied · 16 June 2024
Hi Matt, thank you for the wonderful review and recommendation. I'm so pleased your experience was so positive. Congratulations on your new home. I will pass your appreciation onto Sarah and Richard. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleWe struggled quite a bit to sell our home as it was quite unique, so this meant having to deal with several agents. Sarah and her team in Surbiton were simply outstanding. Honest, professional, knowledgable and reassuring throughout.PositiveResponsiveness, Quality, Professionalism, Value
Nina · 17 June 2022
Agent replied · 16 June 2024
Dear Nina, a massive thank you for the glowing review. We are so pleased to hear that you had a brilliant experience with Sarah and the team at the Surbiton branch. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 4/5
TrustpilotWe completed on the purchase of our…
We completed on the purchase of our property 2 weeks ago. Marcus, was the one involved from start for our hunt for a new home. He is a kind and supportive gentleman, always made sure our queries were forwarded to the seller when needed, answered our questions and kept us informed about the process. He guided us through the process with knowledge and proactive approach. Mariana helped too with some queries.The only reason we haven't given 5 stars is because on the day of completion, Marcus was away and there was a breakdown of communication for arranging the collection of our key. We had a call from our solicitor at 1 pm to inform us that the completion has gone through and we can collect the key from the estate agent. We waited for almost 2hrs for a call from Hawes & Co to come through, we thought we need to give some time in between. This call never came through so we called Hawes and co. and were told that the key is ready to be collected for the past few hours. It's a shame that this happened at the last minute as it could have been a happy ending - rather than ending with some frustration and anxiety.Regardless, we got our key and would recommend Hawes & Co , Marcus, he'll be more than happy to help and make sure everything goes as smoothly as possible.
SHIRLEY · 1 May 2021
★★★★★ 5/5
TrustpilotExcellent!
We chose Hawes & Co after putting our House up for sale last year.Michael Gibson came to sell their company to us and we were very impressed!After haggling with the percentage rate, we agreed and were delighted with the response we got, we actually sold the house almost immediately, but through no fault of theirs or ourselves, It fell through but immediately was put back on sale and once again we were amazed when we had three Viewings the day after!We were then passed over to Liana Cornock Who worked tirelessly on our behalf to secure the sale which finally exchanged just yesterday.We found the whole experience with Hawes & Co very professional and light-hearted also, able to talk to them as if we’d known them for years!I definitely would have no hesitation in recommending Hawes and Co to anyone interested in selling their house.Many thanks Liana, Michael & the team at Hawes & Co
Eric · 24 April 2021
★★★★★ 4/5
TrustpilotHelped seal the deal again
We bought our last do'er upper from Marcus so it was a great coincidence to see him at the viewing of our soon to be next house. We have ended up with a gem of a house, marketed at a sensible price. Marcus was great at forwarding our correspondence to the seller, arranging extra viewings, answering our Qs and kept communication going through the process. Very smooth transaction. The only reason I haven't given 5 stars is because when we phoned to get our then current house valuated (back in Sept 2020) whomever answered told us we 'd have to wait two weeks which was a shame.
Stephanie · 15 April 2021
★★★★★ 5/5
TrustpilotWe had an excellent experience …
We had an excellent experience working with all of the agents at Hawes in the sale of our property. Mahul, John, Damian and Anthony were proactive at keeping us in touch throughout the process of selling our property, a highly professional experience.
Catherine · 31 March 2022
Agent replied · 13 June 2024
Hi Catherine, thank you kindly for the lovely five star review! We are so glad you had such a great experience with our Raynes Park office! I will pass on your thanks! Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
TrustpilotGreat estate agents, nice people, would recommend
We decided to use Hawes to sell out flat as we bought from them and already knew Damian. Naturally there were the stresses that you could imagine selling a flat during the pandemic but Damien and John were fantastic from start to finish. Communication was always brilliant and they kept us calm and in the loop at all times, and the best bit they managed to sell the flat! Would recommend hawes & co to my friends and family, thanks guys for getting us over the line, it was a pleasure working with you both.
Amy · 17 March 2021
★★★★★ 5/5
GoogleSuper service from Sarah and her team, very patient and professional. Got us our asking price and always very helpful as we had never sold a property before. Highly recommended.
Denis · 17 June 2023
Agent replied · 16 June 2024
Dear Denis, thanks for the fabulous review. We're so pleased your experience with Sarah and the team was so brilliant and that you achieved asking price! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotLiana and Sarah were very helpful and…
Liana and Sarah were very helpful and friendly from the offset .Their knowledge and communication at a stressful time was amazing . Thank you
Mr · 11 November 2023
Agent replied · 13 June 2024
Dear Mr Lewis, thank you for taking the time to leave a fab review. We are very pleased to hear that Liana and Sarah were both very helpful and friendly as well as having amazing communication and knowledge during a stressful time! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotA Trusted Guide on the Journey to First-Time Home Ownership!
I recently purchased my first home and found there to be a steep learning curve throughout the early stages of the process. One saving grace, however, was the expertise, patience and professionalism of Paul Mannell.After I found a property I was interested in, he left no stone unturned to ensure that I was well-informed about it and the entire house-buying process, arranging not only multiple viewings and regularly liaising with the vendor, the solicitors and myself, but always being contactable whenever I had a question--including even after I moved in.Paul is a consummate professional who took a great deal of stress out of the experience--especially during the pandemic--and one I have already recommended to friends and colleagues as someone who not only has a great deal of expertise, but is friendly and eager to help wherever possible. A rare find indeed!
Michael · 17 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.