Trusted Agent profile Β· Surbiton

Hawes and Co Surbiton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

940 reviews across 2 platforms

67 Victoria Road, Surbiton, KT6 4NR

Hawes and Co's office in Surbiton, at 67 Victoria Road, is rated 4.8 out of 5 across 940 reviews on two platforms, including 341 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

341

Reviews on Google

This office

Trustpilot logo

599

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hawes and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience from offer to exchange..

Damian and all the team at Hawes & Co in Raynes Park made buying our new family home an enjoyable and convenient process. The offer stage was well managed as was the post sale conversations (through local contacts) with other agents/solicitors and all involved in the conveyancing process. The whole team were extremely accommodating with the multiple requests for us to drop into the new home (before completion) to measure up/get the children used to seeing the new house.

Thomas Β· 20 September 2021

Agent replied Β· 13 June 2024

Hi Thomas, thank you kindly for the five star review! Excellent to hear you and your family are pleased with the new home and that you found our service more than satisfactory! Best Wishes, Angus Macleod (Hawes & Co)

5/5

Trustpilot

Mahul was great!

We worked with Mahul from Raynes Park on buying our new house in in the area. He was very responsive and guided me through the process, helping to source everything from mortgage lenders and surveyors to trusted carpenters and shutter makers. He has worked in the area for a long time and knows the ins and outs which was very helpful. I would highly recommend Mahul and Hawes for buying a house. Thanks for getting us over the line!

Sarah Β· 13 September 2021

Agent replied Β· 13 June 2024

Hi Sarah, thank you kindly for the five star review! Brilliant to know you had such a good experience with Mahul and the Raynes Park branch. Best Wishes, Angus Macleod (Hawes & Co)

5/5

Google

My wife and i veiwed a property in Surbiton back in early summer which ticked alot of our boxes. The viewing was with Sarah of Hawes & Co who we found to be straightforwards,and extremely efficent, so much so that in listing our property to secure this next house, we instructed Sarah and her team. The listing was live within days and we had a very healthy flow of quality viewings, leading to several offers, close to asking price. Sarah guided us through to accepting the right offer for us as well as negotiating the purchase of the next house. Sarah and Liana have been superb during our journey to exchange, meeting the inevitable hurdles that crop up with agility; their knowledge and experience here really came to the fore. If you are considering listing a property and are looking to work with a team that are transparent, efficient, experienced, as well being decent and reasonable people, then look no further than Sarah, Liana and the team at Hawes & Co.

C Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Mr Camilleri, thank you very much for the glowing review. It's lovely to hear such good things! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Excellent sale with Hawes & Co. Michael was really positive and enthusiastic about our property and filled us with confidence that he’d be able to sell. Michael had a lot of knowledge and detailed understanding of the freehold/leasehold and we were pleased that himself and Dovy did all of the viewings for us. For the most part, Michael and Dovy were great at keeping us updated and supported us throughout the sale. However, we found that the communication did drop slightly in the middle part of the sale and there was some confusion/mix up with the valuation. We recognise however that this was a very busy time to be moving and appreciate that Michael and Dovy really pushed to progress at the end of the sale when our buyers solicitors were holding the process up. We would recommend Hawes & Co and use them again in the future.PositiveProfessionalism

Jade Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Jade, thank you for the review, the feedback is appreciated! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

We found this branch excellent. Having looked at many properties with a lot of other local agents we were not happy with the way they conducted business at all. We then saw a property with Hawes and Co Surbiton. Dovy showed us round the property and was very engaging and just a lovely chap! The whole process from beginning to end was smooth and we didn't feel like we were being lead on. We later realised Sarah was the manager of the branch and had done business with her in past. She was and is very professional and amicable which is always helpful in this business. We would give them this rating even whether or not our offer was accepted as their service was clear, fair and transparent. We were not lead on like a lot of agents have recently or forced into bidding wars. We look forward to using them in the future.PositiveResponsiveness, Quality, Professionalism

Sjaniv Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Sjaniv, thanks for the super review, it's great to hear! Max Chapman (Hawes & Co)

5/5

Google

It was March when we decided it was time to move after 27 years. We shopped around for an estate agent and this is where we met Sarah Walker of Hawes and Co. She listened to what we were seeking and made valued suggestions. The pandemic hit so we stopped as we did not want strangers in the home. The first wave passed and we contacted Sarah who assured us that they were very Covid aware and followed very specific rules. We put the house on the market and it sold within 2 days. We fully believe a lot of that was down to Sarah and her team's hard work in the background. We next met Liana Cornock who looked after our sale. Communication was excellent and all parties were kept informed and the processes necessary for a sale were systematically gone through. We have had nothing but a good experience and would recommend Hawes and Co and in fact did so to a near neighbour who in turn are equally as pleased. Moving home can be stressful in normal times but Sarah and her team worked hard in the background moving our sale successfully forward to exchange. Thank you Sarah and LianaPositiveResponsiveness, Quality, Professionalism, Value

Dave Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Mr Thomas, thank you very much for the super review. It made great reading! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

We recently sold our two bedroom maisonette with the help of Hawes and Co. Prior to listing we spoke with a number of local estate agents and from the outset were very impressed with our sales person Michael Gibson’s understanding of the local market and enthusiasm. Hawes and Co were competitively priced and through the process Michael was quick to respond to questions / liaise with our purchasers where required. On the odd occasion Michael was not around other members of the team (notably the Branch Manager Sarah) were fully up to date on the sale and quick to come back to us. Estate agents don’t always get the best rap ,but I would have no hesitation recommending Hawes and Co and Michael to anyone selling in the area.PositiveResponsiveness, Professionalism, Value

Vincent Β· 17 June 2021

Agent replied Β· 16 June 2024

Thanks Vincent, it's great to hear! Best wishes, Max Chapman (Hawes & Co)

5/5

Trustpilot

I had the pleasure of having Antony…

I had the pleasure of having Antony Wood as our Estate Agent from the Raynes Park branch whilst selling our property. Anthony was extremely honest and professional throughout the whole process and guided us though the sell of our property impeccably. We have been in contact with many estate agents whilst looking for our future property and none of them have been anywhere near as good as Antony, we could not recommend him more.

Michael Β· 20 May 2022

Agent replied Β· 13 June 2024

Dear Michael, thank you for the glowing five star review and recommendation! We are so glad you had such an excellent experience with Antony - I will pass on your appreciation! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Trustpilot

Kudos to Hayley and Emil

Thank you to Hayley and Emil for accommodating us. They did an extra effort to help us negotiate with the landlord with our property offer. The team made it possible for us to a agree with a good deal of property.Hayley has been very quick and responsive in all process. She is very efficient and made our transaction smoothly done.Emil, as well, is very approachable and positive when he assisted us in the flat viewing.

Vanessa Β· 21 February 2022

Agent replied Β· 13 June 2024

Dear Vanessa, thank you kindly for the excellent review. We are so pleased to hear you had such a seamless experience with Hayley and Emil and that they went the extra mile for you! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

From start to finish the experience…

From start to finish the experience was excellent with Hawes & Co we had a few hiccups during the process which happens with most sale but Mahul & John were on top of things and were always attentive and supportive to get the process moving. Mahul was very responsive and provided great advice to progress my sale. Would definitely recommend Hawes & Co very experienced and proactive agents. πŸ˜ƒ

Angie Β· 4 November 2022

Agent replied Β· 13 June 2024

Dear Angie, massive thank you for the wonderful five star review and recommendation. We're so pleased you had such a brilliant experience with Mahul and John at the Raynes Park Office and that they were consistently supportive and attentive in the process of selling your home. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Hassle Free Purchase

I am a first time buyer and completion is now done for my flat with no hassle. Paul Mannell is great asset to Hawes & Co who was arranged viewing for the flat and managed process smoothly.I would like to say thank you to Paul & Hawes & Co family for their support and approach to sort things out quickly.

Atahan Β· 14 August 2023

Agent replied Β· 13 June 2024

Hiya, thank you for taking the time to leave such a wonderful review. We are very pleased to hear that you had a great experience with our Hawes & Co Wimbledon Broadway branch, and that Paul was great arranging viewings and managing the process smoothly! Best Wishes in your new home, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Highly recommend Hawes & Co Wimbledon

Highly recommend Hawes & Co Wimbledon. They are extremely knowledgeable about the area, well connected, and professional. They not only sold our home, but also found us our next property. They took a vested interest in the outcome of our transaction and did everything to ensure it remained on track to exchange and completion. Thank you Paul!

AW Β· 8 October 2023

Agent replied Β· 13 June 2024

Hello, thank you for taking the time to leave a wonderful review. We are very pleased to hear that the team not only sold your home but also found your next property, and ensured it remained on track from exchange to completion! Best Wishes in your new home, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Marcus Short is fantastic at Hawes &…

Marcus Short is fantastic at Hawes & Co. Best estate agent I’ve ever worked with. Very friendly, communicative, calm and generally great guy. He came and validated our property, was very honest and transparent and got the sale up and running very quickly. He was always quick to respond and very helpful. Everything went smoothly because of him,

Sophie Β· 25 March 2025

5/5

Trustpilot

Just sold our property with Hawes & Co

We just sold our first property with Hawes & Co in Surbiton and they have been fantastic. A big thank you to the whole team, especially Liana who was always keeping us up to date and extremely helpful and professional. Also, have to mention Chloe, Richard and George who have been so kind and helpful every time I have spoken to them. It’s a stressful process but they made it much more pleasant.

N Β· 19 August 2024

5/5

Google

Being a nervous seller, having bought only once nearly 30years ago I was hesitant about dealing with pushy Estate Agents when it was time to look for a smaller house. Reluctantly I began engaging Agents and immediately found the professional and caring nature of Hawes and Co Surbiton to be reassuring, the Branch Manager Richard dealt with me personally, even taking calls on Sundays!. I cant recommend the team enough , with thanks to Leanna and Chloe too.

Nathan Β· 17 May 2024

5/5

Trustpilot

Highly recommend Hawes and Co

Highly recommend Hawes and Co. Wimbledon, I have purchased and sold the same house through them over the last few years and found them to knowledgeable about the market and local area, helpful and Paul went above and beyond to help progress a difficult chain through to completion. Thank you again to all the lovely agents there!

Sheree Β· 7 September 2023

Agent replied Β· 13 June 2024

Hello Sheree, thank you for taking the time to leave a wonderful review. We are very pleased to hear that Paul went above and beyond to help progress a difficult chain through to completion! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Excellence

WIMBLEDON VILLAGE. Stephen & Malcolm are so professional. They always kept us up to date. They went above & beyond obtaining so much information to help me. As an executor of my Mother's Estate, they made my task so much easier. It would have been a far more stressful time if it weren't for their expertise and assistance. Very approachable & nothing was too much trouble for them. I'm extremely thankful to them. Miles & Alexander, among others, were also very helpful.

Mrs Β· 8 December 2025

5/5

Google

I worked with Sarah and several other staff towards purchasing a property as a first time buyer, which unfortunately fell through due to a price dispute caused by the extent of remedial work. The team were polite and helpful throughout the process and gave realistic advice on what would happen next at each point. Sarah was generally prompt at meeting me at the property (except one instance where I got a call to explain she was stuck in traffic) and several times replied to email despite being on holiday.

House Β· 17 June 2020

Agent replied Β· 16 June 2024

Thank you for your kind response, I very much hope we can find you an alternative! Best wishes, Max

5/5

Google

Although in the end I didn't purchase my property through Hawes & Co, they were the most professional of the estate agents I worked with whilst property hunting. Greg was really pleasant and really helpful when showing me properties and had a really good idea of what I was looking for. The same can't be said of some of the other agents in the Surbiton area. When it comes time to sell I'll have no hesitation in approaching Hawes & Co first.

Llewellyn Β· 17 June 2020

Agent replied Β· 16 June 2024

Dear Llewellyn, thanks for the kind review, I'm delighted to hear Greg & the team at Hawes, Surbiton were so professional and helpful! Best wishes, Max

5/5

Google

Carlsberg don't do estate agents, but if they did, they still wouldn't be as good as Hawes & Co! I was buying so didn't get the choose the agents, but I landed on my feet with Michael Gibson and the team. Nothing was too much trouble for Michael, he patiently walked me through the process and answered all my questions promptly and clearly, and pushed things through with the solicitors and sellers when it needed it. To top it off when Michael was away the team (Greg and Sarah) stepped up to help in his absence. As the property was empty they were always willing to give me access for measurements and getting builder quotes, and Suzie should get a mention for patiently waiting for 90 minutes on one such occasion, and coming out despite her cold on another! House buying is stressful so choose a company who will treat you as a human being and not a commission

Jacky Β· 17 June 2020

Agent replied Β· 16 June 2024

Dear Jacky, thank you for the fantastic (and hilarious) review. It's great read! Best wishes, Max

5/5

Trustpilot

I would definitely recommend working…

I would definitely recommend working with Hawes. Sarah was very responsive, helpful and most importantly, reasonable and practical in the negotiations process. Throughout the whole process, I felt that she was honest and acted with integrity. In the end, we were very happy with our deal, and have since asked Hawes to manage the property for us as a letting until we can move into our new home in the future.

Sarah Β· 29 March 2022

Agent replied Β· 13 June 2024

Dear Sarah, thank you for the lovely five star review and recommendation! We are so pleased your experience with Sarah at the Surbiton branch was so excellent and that you were happy with your deal, and thank you for continuing to put your trust in us! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Trustpilot

Great Experience with Hawes & Co

We chose the company due to its great familiarity with the local market. As a local company with a long history in house sales in the Wimbledon area, the company was extremely knowledgeable on key factors affecting property value, local market trends etc. Paul has been utterly professional, pleasant to work with, proactive, and excellent in communication in our long chain of sale. I thoroughly recommend Paul and Hawes & Co to anyone.

Adnan Β· 9 December 2021

Agent replied Β· 13 June 2024

Dear Adnan, thank you so much for the glowing review. We are so glad we could assist your sales process and that you had an excellent experience with Paul at the Wimbledon office. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Highly recommended. Friendly and efficient staff.

I dealt with letting’s negotiator Hayley for a recent rental. She was so friendly and managed our rental experience- from our first viewing to signing of the contract. Throughout, Hayley was prompt in replying to emails, supplied us with all the information we requested and went above and beyond to make sure that our experience went as smoothly as possibly. I’d highly recommend Hawes&Co to anyone looking to rent within London.

Kirsty Β· 25 March 2022

Agent replied Β· 13 June 2024

Hi Kirsty, thank you kindly for the glowing review and recommendation. We are so pleased that you had such a seamless rental experience with Hayley at the Wimbledon Village Office. I will pass your appreciation on to her! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

The World Best Property Agent, Mr Damian!

A great thanks to Hawes & Co in Raynes Park and the biggest thanks to Mr Damian.We had some issues with our previous solicitor delaying the entire process for no reason.Damian was superbly helpful in working closely with us to solve the issues and ensure our transaction be completed in time. Although we bothered him about some trivial inquiries, he was always polite and welcoming with clear answers.We highly recommend him and his team!

Charlie Β· 15 August 2021

Agent replied Β· 13 June 2024

Thank you for the kind review, Charlie! No inquiry is too trivial in the name of quality service! Best wishes, Angus Macleod (Hawes & Co)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hawes and Co's Google reviews

Questions about Hawes and Co Surbiton

How many reviews does Hawes and Co Surbiton have?

Hawes and Co's Surbiton office has 940 reviews across two platforms: 341 on Google, 599 on Trustpilot.

What is Hawes and Co Surbiton's rating?

Hawes and Co Surbiton is rated 4.8 out of 5 across all 940 reviews, and 4.8 out of 5 on Google from 341 reviews.

Has Hawes and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Hawes and Co, Surbiton won Gold.

Where is Hawes and Co's Surbiton office?

Hawes and Co Surbiton, 67 Victoria Road, Surbiton, KT6 4NR.

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