Trusted Agent profile

Hawes and Co reviews

★★★★★ Excellent

940 reviews across 2 platforms

67 Victoria Road, Surbiton KT6 4NR

Hawes and Co's Surbiton office at 67 Victoria Road is rated 4.8 out of 5 across 940 reviews on two platforms, including 341 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

341

Reviews on Google

This office

Trustpilot logo

599

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Hawes and Co. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Flat Sale - Hawes Wimbledon Broadway

We have just completed on the sale of our flat with Ben from the Wimbledon Broadway office. I cannot thank him enough for finally getting us over the line. Ben went above and beyond for us finding another buyer really quickly when the original one pulled out right before exchange. Throughout the whole process Ben was great to deal with, communicating regularly, helping to chase solicitors and really staying on top of our sale. We might not have been the biggest transaction but Ben made us feel like we were his only client and that is an invaluable quality. Highly recommend Hawes and Ben from Wimbledon Broadway.

Conor · 25 July 2022

Agent replied · 13 June 2024

Dear Conor, thank you very much for the glowing review and recommendation. It's so brilliant to hear how great your experience was with Ben at the Wimbledon Town Office! Congratulations on your sale. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Stephen Ashby is a great professional…

Stephen Ashby is a great professional and knows the Wimbledon Village market inside out. He works proactively and behind the scenes to connect suitable buyers and sellers to the right properties, and then to steer everyone through the minefield of the conveyancing process. I would highly recommend him and Hawes&Co.

Anthony · 2 October 2025

5/5

Trustpilot

Paul at Hawes & Co was amazing help…

Paul at Hawes & Co was amazing help with the sale of my house. At a very stressful time he was always there to help and advise me. I don’t know what I would have done without Paul at the Surbiton branch at Hawes & Co. from the start of the process in May to the end in July.

Jan · 11 August 2026

5/5

Google

We called out three Agents to value our family home for probate, from the outset Richard stood out from the two other Agents with his knowledge and willingness to advise us on the process, over the 3 months he called monthly to check on probate and update on the market, never once did he push us or act “salesy”. When we were ready to market Hawes and Co was the obvious choice, after an open house we sat down with Richard who went through all the offers with us and who was most secure in his opinion, we had regular updates of the sales process all the way to exchange . I would gladly recommend Richard and his team to anybody looking to sell and need advice or hand holding

Grace · 22 September 2024

5/5

Trustpilot

We called out three Agents to value our…

We called out three Agents to value our family home for probate, from the outset Richard stood out from the two other Agents with his knowledge and willingness to advise us on the process, over the 3 months he called monthly to check on probate and update on the market, never once did he push us or act “salesy”. When we were ready to market Hawes and Co was the obvious choice, after an open house we sat down with Richard who went through all the offers with us and who was most secure in his opinion, we had regular updates of the sales process all the way to exchange . I would gladly recommend Richard and his team to anybody looking to sell and need advice or hand holding

Customer · 15 September 2024

5/5

Trustpilot

Great service and stress free

I’d like to say a huge thank you to Emil Torrens-White and Hayley Short from Hawes Lettings.Emil completely understood the importance of me finding me a reliable tenant after I had been let down from a different agent before. He was extremely knowledgeable and helpful and got the ball rolling very quickly resulting in me finding the right tenant very quickly. Hayley kept me informed all the way and was extremely helpful also. They both always answered my emails quickly and made the whole process stress free.Thanks very much to you both!

Mrs · 31 May 2022

Agent replied · 13 June 2024

Dear Mrs J, thank you kindly for the glowing review. We are so pleased that you've had a far-superior experience than your previous agent and that Emil and Hayley were accommodating and helpful throughout the process! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

A refreshing experience. We all know the property market is crazy at the moment. However Sara Cornish and the lettings team in Surbiton were absolutely brilliant. Flexible viewings, minimal stress and quick answers from the landlord all orchestrated by Sara. I’m now in a lovely premium flat at a reasonable price. Oh she didn’t try to rinse me on the rent either! A good deal. Would definitely use again.

Ramin · 17 June 2023

Agent replied · 16 June 2024

Hi, we are very pleased you had a pleasant experience with Sara! Thank you for the 5 stars. Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

John Gordon - Wimbledon

We couldn’t recommend John Gordon at Hawes & Co in Wimbledon highly enough. From start to finish, John worked relentlessly to help get our house sold and was professional, honest, and refreshingly straightforward throughout the entire process.

Hannah · 13 January 2026

5/5

Trustpilot

Million thanks to Miran!

We had been looking online for a rented house for a month. We couldn't get any. At last, we walked into the Hawes & Co. Miran asked for all our requirements. He quickly showed us a video of one house, which was scheduled to be listed online. Fortunately, the house was just 5 mins away by walk. He took us to the house and within the next 3 hours, we finalised on that house! :) Miran mentioned that the previous tenant had lived for 6 years which shows that the house owner was great! It happened to be true. :) So thanks to Miran and Noor for helping us throughout the process of documentation, specifying the financial requirements. We moved into the new house within 2 weeks. Would definitely recommend Hawes & Co to anyone looking for a rented house. Cheers!

Praveen · 17 February 2022

Agent replied · 13 June 2024

Dear Praveen, massive thank you for the glowing review. We are so glad to hear you had such a fast, smooth experience with Miran at the Raynes Park - I will pass on your appreciation. Good luck with everything. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Great experience from start to finish.

Hayley and Emil really made our experience so easy and really set Hawes & Co apart from other letting agents we've worked with in the past. Hayley was very responsive and helpful through the entire process . She really made the whole thing stress free and offered great advice. Emil was a pleasure to work with very positive and really went the extra mile to ensure our needs were met - no ask was too big.Couldn't fault either of them. Happy to have such a great estate agents. Will defiantly recommend Hawes & Co to friends and family.

Emma · 16 February 2022

Agent replied · 13 June 2024

Hi Emma, thank you so much for the wonderful review. We are so pleased you've put your trust in us and had an excellent experience with Hayley and Emil at the Wimbledon Village office. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Google

We dealt with Hawes and specifically Liana when we purchased our property a few years ago. Following the excellent service from them as buyers, we did not consider using any other agents when we decided to sell our property. Liana and the team were all very professional from the outset, keeping us informed of the process throughout. We would not hesitate recommending them to friends and family.

Mrs · 17 June 2023

Agent replied · 16 June 2024

Hiya, thank you for taking the time to leave such an amazing review. We are very pleased to hear that Liana and the team were very professional from the outset and kept you informed throughout! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

I have been overwhelmed by the service…

I have been overwhelmed by the service I have received from the team at Hawes & Co in Raynes Park . I was looking for a property to rent in the area and walked into their office last Friday afternoon . The letting manager , Miran was out at the time but I gave my details and my requirements over . An hour later I was contacted by Miran ,who informed me he had a property which he felt would be perfect for me . He arranged a viewing on the Saturday afternoon , I loved the property which met my exact requirements and I submitted an offer Monday morning and by the Monday afternoon my offer was accepted and all the paper work was sent over to me by Noor in the office the same evening . The professionalism and the open communication from both Miran and Noor has been far beyond my expectation . I have been kept updated through the entire process .Thank you to Hawes & Co specifically to Miran and Noor I am excited to move into the new property .

Paul · 1 February 2022

Agent replied · 13 June 2024

Dear Paul, thank you kindly for the outstanding review! We are so pleased that you had such a fantastic experience and you expectations were exceeded. Good luck with the move! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Go for Greg

Quite simply, we wouldn't be purchasing our house if it wasn't for Greg! It was down to us and one other buyer, and the sellers initially decided to choose the other buyer. Those negotiations I understand were stalling so Greg, having asked the right question first time around knew we were able to move quickly given our situations and had the initiative to check in with us to see if our offer still stood notwithstanding having lost out initially. Greg informed the sellers of this who decided based on Greg's advice to go for us instead and next thing you know, we're buying a house! Antony was great working with Greg as well and was great getting things across the line towards the end when there were a few sticking points. All in all, great service, very happy. Thanks!

Jonathan · 19 January 2022

Agent replied · 13 June 2024

Dear Jonathan, thank you very much for the glowing review. We are so happy that you had an amazing experience with Greg and Antony at Raynes Park and most importantly that you successfully managed to buy your house! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Trustpilot

highly recommended

I bought a house this month through Hawes and co, very grateful for the help from Liana and her team. The man who helped us view the house is very friendly and handsome. During the whole transaction process, Liana has been helping to coordinate, contact lawyers, and promote the development of this case, so that buying this house completed very quickly. The people in the whole company are very lovely. If I want to sell or let the house in the future, I will choose Hawes and co.

Bo · 11 January 2022

Agent replied · 13 June 2024

Dear Bo Fu, thank you so much for the kind review! We are so pleased you had such an effortless and enjoyable experience with Liana and the team in Surbiton. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Trustpilot

Great Job Selling our House

We would like to thank Sarah, Richard and the team at the Surbiton office for doing an amazing job of selling our house. The pre-marking advice was sound and professional, and this bore fruit in a large number of offers and a quick sale at over our asking price. The service and support we have had from the team during the rest of the process has been really great, and well above and beyond our expectations.

Rod · 14 June 2022

Agent replied · 13 June 2024

Dear Rod, thank you kindly for the wonderful five star review! We are so pleased to hear how great your experience was with the Sarah and Richard at the Surbiton office and that they exceeded your expectations. Congratulations on the sale of your home! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Trustpilot

Reliable and honest estate agents

Reliable and honest estate agents. I would definitely use Hawes again. All of their agents come across as better trained, more professional and more collegiate than those at other agencies. We wanted to thank Damian Anderson from the Raynes Park branch, in particular. He was genuinely motivated to get our sale over the line and was always so generous with his time on the phone, even when I was conscious I had started to ramble!

Jack · 27 July 2022

Agent replied · 13 June 2024

Dear Jack, thank you for the brilliant review. I'm so pleased you had such a fantastic experience with the Raynes Park and that they went over and above for you to get your sale over the line! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Google

We recently bought our home through Hawes and Co, working with Liana. The process, from viewing to offer to completion, was straightforward. Liana was clear in keeping communication lines open given some back and forth on completion date due to chain. She was always accessible by email and prompt in returning phone calls. Thank you Liana for helping us buy our new home.

Pratima · 21 August 2023

Agent replied · 16 June 2024

Hiya, thank you for taking the time to leave a brilliant review. We are very pleased to hear that Liana was always available to speak, giving information etc. Best Wishes in your new home, Amy Taylor (Hawes & Co)

5/5

Trustpilot

A refreshing experience

A refreshing experience. We all know the property market is crazy at the moment. However Sara Cornish and the lettings team in Surbiton were absolutely brilliant. Flexible viewings, minimal stress and quick answers from the landlord all orchestrated by Sara. I’m now in a lovely premium flat at a reasonable price. Oh she didn’t try to rinse me on the rent either! A good deal. Would definitely use again.

ITz · 16 February 2023

Agent replied · 13 June 2024

Hi, thank you for this fantastic feedback. I am very pleased that your experience was positive and stress-free! Best Wishes, Max Chapman

5/5

Trustpilot

Would definitely recommend Hawes & Co

Hawes & Co in Wimbledon managed the sale of a property we had been renting out in Wimbledon. From the start, they were great at communicating around planned viewings and in providing feedback. They were also very good at keeping us updated with news from the buyers side and reassuring when mortgage approvals took ages to go through the system.I would definitely recommend.Paul Mannell is particular was extremely helpful and professional.

Niki · 2 December 2022

Agent replied · 13 June 2024

Dear Niki, thank you so much for the wonderful review. We are so pleased you had such an excellent experience with Paul and the team at our Wimbledon Town office! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

The lettings team have been nothing short of great. Max Etheridge, Lettings Manager is very knowledgeable and handled my query with the utmost compassion and professionalism. Sara Cornish, Lettings Negotiator showed exemplary customer service and client care - thank you to the lettings team here. This is the first Estate Agent where I have experienced real honesty, transparency and professionalism as a lived value and not just words listed on their website.PositiveResponsiveness, Quality, Professionalism, Value

B · 17 June 2022

Agent replied · 16 June 2024

Hi Ria, thank you kindly for the five star review! Delighted to hear you found Max and Sara's service more than satisfactory! Exactly the kind of service we strive to provide. Best Wishes, Angus Macleod (Hawes & Co)

5/5

Google

Just want to say how helpful and kind Michael Gibson of Hawes & Co has been to my elderly parents who are buying a new home in Surbiton. He couldn't have been more helpful, showing them round the property on a number of occasions and responding extremely quickly to any questions they have had. He has really made the stressful process of buying a new home much less stressful for them. Thank you Michael if you are reading this. You have been amazing! We really appreciate all your hard work and thoughtfulness. JanePositiveResponsiveness, Professionalism

Jane · 24 August 2021

Agent replied · 16 June 2024

Dear Jane, thank you for the amazing review, it's lovely to hear! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

We chose Hawes & Co after putting our House up for sale last year. Michael Gibson came to sell their company to us and we were very impressed! After haggling with the percentage rate, we agreed and were delighted with the response we got, we actually sold the house almost immediately, but through no fault of theirs or ourselves, It fell through but immediately was put back on sale and once again we were amazed when we had three Viewings the day after! We were then passed over to Liana Cornock Who worked tirelessly on our behalf to secure the sale which finally exchanged just yesterday. We found the whole experience with Hawes & Co very professional and light-hearted also, able to talk to them as if we’d known them for years! I definitely would have no hesitation in recommending Hawes and Co to anyone interested in selling their house. Many thanks Liana, Michael & the team at Hawes & CoPositiveResponsiveness, Professionalism

Eric · 24 August 2021

Agent replied · 16 June 2024

Thank you Mr Wicks, it's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Trustpilot

Excellent service!

We had great experience with Hawes &Co house sale. It’s not an easy process, but Ben and Damian made it very smooth, accommodating viewings to the time we could do and always making sure one of them was available to answer questions for us. Not saying that we want to move again, but would definitely come back if needed in the future!

Kamila · 18 August 2023

Agent replied · 13 June 2024

Hi Kamila, thank you for taking the time to leave a great review. We are very pleased to hear that Ben and Damian made the process a lot easier and smooth for you during your move. Best Wishes in your new home, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Great thanks to Hawes

A great thanks to Hawes, Raynes Park and esp Damian. We were buying our first property and had some complications in the process. Damian was absolutely brilliant, professional and helpful in sorting out the issues and ensuring the deal completed in time. He was thorough and kept us informed of the situation during the whole process and importantly he was available all the time to respond even when on vacation. He really worked hard to close our complicated deal. We highly recommend them

Mousumi · 23 July 2021

Agent replied · 13 June 2024

Hi Mousumi, thank you kindly for the wonderful review! Our agents strive to give the best quality service to you even with a complicated deal like yours, we are happy to hear you are satisfied! Best Wishes, Angus Macleod (Hawes & Co)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hawes and Co's Google reviews

Questions about Hawes and Co

How many reviews does Hawes and Co have?

Hawes and Co's Surbiton office has 940 reviews across two platforms: 341 on Google, 599 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hawes and Co's rating?

Hawes and Co is rated 4.8 out of 5 across all 940 reviews, and 4.8 out of 5 on Google from 341 reviews, checked 9 October 2026.

Has Hawes and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Hawes and Co, Surbiton won Gold.

Where is Hawes and Co's Surbiton office?

Hawes and Co, 67 Victoria Road, Surbiton KT6 4NR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.