Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a great experience working with Sara and the team at Hawes & Co to secure my rental property. The fast and clear communication has been so helpful and the whole process has been very smooth. Would recommend!
Ashling · 12 June 2025
Agent replied · 12 November 2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleThe Surbiton office, in particular Liana and Sarah, have professionally guided us through sale and exchange of our property. From the valuation through to viewings they have been exceptional by keeping us up to date on a regular basis and have given helpful advice. A buyer was secured extremely quickly for our property and they have been open and friendly, responding and answering our many queries promptly.
We highly recommend the service offered by Hawes and Co Surbiton to ensure as stress free a move as possible.
Derek · 17 June 2023
Agent replied · 16 June 2024
Dear Derek, thank you for the glowing review. We're so glad the process was exceptional from start to finish and that you had such a brilliant experience and service with the Surbiton Hawes office. Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleSarah and the team at Hawes & Co. have been fantastic help guiding us through the purchase of our new home. They were always on hand to explain and offer guidance at numerous stages during our purchase and helpful in communicating between all parties. We have since used them to manage the rental a further property and as first time landlords they were very helpful in explaining terminology, recommending works that would increase the rent and securing us a good tenant. We would happily use them again in the future should we need and highly recommend them.
Stephen · 17 June 2023
Agent replied · 16 June 2024
Dear Stephen, thank you for the lovely review and recommendation. We're so pleased your experience with Sarah and the team at the Surbiton branch was so fantastic. We look forward to working with you again in the future! Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleI can thoroughly recommend Hawes and Co of Surbiton. We all know it is a highly stressful business buying a home and Hawes and Co were excellent in guiding me through every step of the process. They even offered to help me with the paperwork and the use of their printer because I was in temporary accommodation at the time. A big thank you to Sarah, Richard, Leanne and the Team at the Surbiton branch for a job well done.
Sean · 17 June 2023
Agent replied · 16 June 2024
Hi Sean, thank you so much for taking the time to leave such a wonderful review. We are very pleased that you had a positive experience with our Surbiton branch, especially Sarah, Richard and Leanne! They will be very pleased to hear this too. Best Wishes in your new home, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotExceptional service 5*
We are just completing on our house sale with Hawes & Co. Having not sold for many years my past experiences have not been great. But Paul Mannell has been exceptional. He has taken us under his professional wing and helped us immeasurably through this process (which has been rather drawn out). His recommendations have also been first rate. I cannot fault the professionalism and personal attention of this company and would highly recommend them.
Susan · 6 October 2023
Agent replied · 13 June 2024
Dear Susan, thank you for taking the time to leave a wonderful review. We are very pleased to hear of Paul's professionalism during the sale of your house, not forgetting his help and recommendations. I'm sure he will be very pleased to hear this too! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleRosie and her team were super helpful and easy to communicate with throughout our house letting proces. We unfortunately couldn't find a tenant through Hawes and Co but we really valued how accessible the team was day to day. Rosie would nearly always pick up the phone first time or reply to our emails within an hour. We highly reccommend their services to any homeowners thinking of working with them. Thanks again.
Rob · 19 November 2023
Agent replied · 16 June 2024
Dear Rob, thank you for taking the time to leave a wonderful review. We are very pleased that Rosie and her team were super helpful and easy to communicate with throughout the process, as well as how accessible the team were! Best Wishes on your search for a tenant! Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleWe sold our property through Hawes & Co, working with Liana and despite having one buyer withdraw, Liana moved quickly to remarked our property and find us another buyer within a week. We were in a small chain but still had to push hard to get our preferred exchange and completion dates and Liana was great at keeping us updated and working on our behalf to coordinate with the rest of the chain.
Fraser · 20 October 2023
Agent replied · 16 June 2024
Hi Fraser, thank you for taking the time to leave a wonderful review. We are very pleased to hear that Liana was great at keeping you updated and working on your behalf to coordinate the rest of the chain, I'm sure she will be very pleased to see this too! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleMy partner and I had a great experience finding a flat to rent with Hawes and Co. Pollyanna was very helpful in answering any enquiries we had and making our move swift and seamless. Thank you!
Tiffany · 2 April 2026
★★★★★ 5/5
GoogleHad a smooth experience renting with Hawes. Sara was responsive and clear throughout and everything was handled efficiently from viewing to move-in. Would recommended if you're looking to rent in the area.
Jeff · 15 July 2025
Agent replied · 12 November 2025
Hi Jeff Dai, thank you for taking the time to leave a review for us at Hawes & Co Estate Agents - Surbiton. We're happy we could meet your expectations!
★★★★★ 5/5
TrustpilotHawes Surbiton - outstanding
We had an excellent experience with Hawes and Co in Surbiton. We went through a complex and challenging transaction where our sale fell through twice and Hawes worked tirelessly to help us. We felt they always had our backs.Sarah Walker has reams of experience and it shows - she is an empathetic and smart agent who never hard sells but gets the job done.Overall an authentic, professional and customer-centric service - we would use Hawes every time!Thank you Sarah, Richard and team.
Nicola · 5 March 2023
Agent replied · 13 June 2024
Hi Nicole, thank you for taking the time to leave this lovely review about our Surbiton team. I am very happy you had a great experience with them and that they worked hard throughout your sale. Sarah and Richard will be very pleased to hear this too. Best Wishes, Amy Taylor (Hawes &Co)
★★★★★ 5/5
TrustpilotThank you Hawes
I cannot rate Hawes Estate Agents in Wimbledon highly enough. Once the property went on the market it sold very quickly. Hawes kept the momentum of the sale going and it completed with two months. Remarkable considering Christmas fell within this time frame. A very special thank you to Marcus Short who led the sale. Nothing was ever too much trouble. He helped me and guided me through the process seamlessly. He is extremely professional, courteous, hardworking, knowledgeable and kind. Thank you Marcus and thank you Hawes.
Claire · 10 February 2023
Agent replied · 13 June 2024
Dear Claire, thank you for this fantastic review. I am very pleased your experience with Hawes & Co was positive. I will pass on your thanks to Marcus! Best Wishes, Max Chapman.
★★★★★ 5/5
TrustpilotHelpful, Friendly and Competent Estate Agents
The team at Hawes & Co Surbiton were incredibly helpful and friendly throughout the buying cycle. The purchasing was a bit on the complicated side and dragged (nothing to do with Hawes & Co!), but they continually chased solicitors and the seller wherever needed to keep things progressing and get us to completion.After spending months searching for a property I’m glad we bought through an estate agent that embraces professionalism and works with all parties to ensure a positive outcome.
Hardy · 2 February 2023
Agent replied · 13 June 2024
Hello Hardy, thank you for taking the time to leave such a lovely review! We are very glad to hear that your experience was positive. Best Wishes, Max Chapman.
★★★★★ 5/5
TrustpilotDamian Anderson of Hawes & Co Raynes…
Damian Anderson of Hawes & Co Raynes Park was in charge of selling our property. He made a monumental effort and put in a lot of legwork in what was a long and drawn out process (due to issues further down our chain). He always made time for us, and showed patience and consideration at all times, going 'over & above' to make things happen. I would have no hesitation in going with him again in future, and would recommend him to anyone.
Lawrence · 2 December 2022
Agent replied · 13 June 2024
Dear Lawrence, thank you kindly for the glowing review and recommendation. We're so glad to hear you had such an amazing experience with Damian and that he made a monumental effort in selling your property. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
TrustpilotExcellent service and support
The service and support from both the Lettings and Sales teams at Hawes & Co, Surbiton has been excellent. Max enabled a smooth and fast turnaround to let the property out in late 2020, with the Lettings team providing timely and practical support when dealing with any issues. Subsequently, Sarah provided great support to secure the sale of the property during summer 2022, which given market conditions and other challenging factors, helped make the process far less stressful. Many thanks!
AP · 11 October 2022
Agent replied · 13 June 2024
Hi there, thank you for the wonderful five star review for both our sales and lettings team at our Surbiton branch. I'm so pleased you had such a brilliant experience with Max and Sarah. Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotGreat experience
My husband and I rented a property through Hawes & Co recently and were very impressed by their professionalism and efficiency throughout the process. The lettings team are great, especially Sara Cornish and Max Etheridge, they were so helpful, lovely to deal with, and went above and beyond to ensure we were happy with our new flat. We had a lovely little care package when we moved in- such a nice gesture! I would recommend them and the business to anyone! Thank you
Sara · 10 October 2022
Agent replied · 13 June 2024
Dear Sara, thank you so much for the excellent review and recommendation of our Surbiton lettings team. We are so pleased Sara and Max we're so helpful and attentive. I will pass your appreciation onto them! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotGreat service Hawes & Co, Thank you Damien
Damien helped us in our purchase of a semi-detached house in Raynes Park. He arranged visits to relevant properties that met our requirements and co-ordinated the purchase of the short-listed property all the way from Offer to Contract exchange and completion. Damien provided quick feedback, useful insights and faster issue resolution across the entire process. Specifically, I would like to call out his effective co-ordination across the Seller, Buyer, and their Solicitors to ensure a timely completion. Thank you Damien for the great help and support.
Sundarrajan · 21 September 2022
Agent replied · 13 June 2024
Hi Sundrrajan, thank you for the glowing five star review. I'm so pleased that the entire process was so seamless! Congratulations on your purchase, I will pass your appreciation on to Damian! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 1/5
TrustpilotYears of spam from these cowboys
Don't make the mistake of signing up for property alerts with these cowboys. After briefly receiving rental alerts from the Raynes Park branch last year I've tried dozens of times to be removed from their mailing list. I've revoked my consent under GDPR and sent countless emails and phoned to get them to stop the campaign of spam. It seemed to work for a while and they have restarted without my consent and then ignored another cease and desist email. Save yourself this pain.
Londoner · 25 March 2026
★★★★★ 5/5
TrustpilotHawes & Co Surbiton office
The Surbiton office, in particular Liana and Sarah, have professionally guided us through sale and exchange of our property. From the valuation through to viewings they have been exceptional by keeping us up to date on a regular basis and have given helpful advice. A buyer was secured extremely quickly for our property and they have been open and friendly, responding and answering our many queries promptly.We highly recommend the service offered by Hawes and Co Surbiton to ensure as stress free a move as possible.
Derek · 26 August 2022
Agent replied · 13 June 2024
Dear Derek, thank you for the glowing review. We're so glad the process was exceptional from start to finish and that you had such a brilliant experience and service with the Surbiton Hawes office. Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleHawes & Co acted as the agent between us and the seller of the flat we bought. I mainly dealt with Sarah and she was always responsive and professional, pushing anything she could along for us. When we got closer to completion, one of the Hawes & Co agents very kindly went and turmed the fridge/freezer on for us a couple of days before which really helped us out as we weren't very local. Thank you for all of your help, we got there in the end!PositiveResponsiveness
Kerry · 24 August 2022
Agent replied · 16 June 2024
Dear Kerry, thank you for the fantastic review. We are so pleased you had an excellent experience with Sarah and the team at Surbiton. Hope you are enjoying your new home. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleI bought a house this month through Hawes and co, very grateful for the help from Liana and her team. The man who helped us view the house is very friendly and handsome. During the whole transaction process, Liana has been helping to coordinate, contact lawyers, and promote the development of this case, so that buying this house completed very quickly. The people in the whole company are very lovely. If I want to sell or let the house in the future, I will choose Hawes and co., from yanPositiveResponsiveness, Professionalism
Bo · 24 August 2022
Agent replied · 16 June 2024
Hi Yan, thank you for the wonderful review. We are so glad that you had a great experience with Liana and the Surbiton team and that you would choose us again in the future. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleWe had an excellent all-round experience with Hawes & Co. We let our house out with them for seven years, throughout which time they were highly efficient in every respect. They twice found us excellent tenants very quickly. Any maintenance issues were swiftly and efficiently dealt with. The Lettings team knew us, the tenants and the property well and were extremely efficient and helpful at all times. When we recently came to sell the house, Sarah Walker and her team did an excellent job of marketing the house effectively to achieve a good price. The Sales and Lettings teams worked closely together to produce timely information that made the sale a smooth process. I recommend Hawes & Co highly as a well-run local agent with a real personal touch. We couldn't have made a better choice.PositiveResponsiveness, Quality, Professionalism, Value
William · 24 August 2022
Agent replied · 16 June 2024
Dear William, thank you for the outstanding review. We are thrilled to hear that you had an excellent experience on both the lettings and sales side and had a great experience with Sarah and the team at Surbiton. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
TrustpilotAmazing Service, highly recommended!
I recently purchased a property that was on the market with Hawes and Co. Both Greg and Mahul were extremely helpful throughout the whole process. They made the stressful process of bidding on the property, then dealing with solicitors, coordinating exchange and completion dates and following up on queries and enquiries so smooth and were really polite, kind and understanding throughout the whole process. I could not recommend Hawes and Co enough and am so grateful for all the help and support I was given along the way!
Jade · 17 August 2022
Agent replied · 13 June 2024
Dear Jade, thank you so much for the amazing review and recommendation! We're so pleased that Greg and Mahul at the Raynes Park office could make a stressful situation easier for you and were so accommodating! Congratulations on your purchase. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
TrustpilotBest estate agent in Wimbledon
Ben was amazing in selling our flat - we switched from a different estate agent in the area who had listed it for 2 months with no offers; Ben proactively marketed it and was able to get an offer we were happy to accept within a couple of weeks of moving over to Hawes & Co. Ben was super flexible to our needs and really on it admin wise - very happy to have now moved and settled into our new place! Thanks Ben!
Catherine · 12 August 2022
Agent replied · 13 June 2024
Dear Catherine, thank you for the lovely five star review and recommendation! We are so pleased to hear how brilliant your experience with Ben at our Wimbledon Town Office was and that you quickly got an offer on your property. Congratulations on your move! Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleFrom seeing the property to moving in was a quick and simple process, every step of the way Pollyanna was available to us and able to answer questions/ resolve issues.
Daniel · 2 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.