Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHawes Estate Agents & Letting Management Services provide an exceptional service and their professionalism dwarfs the competition. Charlie handles my landlord matters with a prompt efficiency not experienced elsewhere and I simply would not work with any other company as the confidence Charlie provides me with covers each and every aspect of being a remote landlord
Rebecca · 18 June 2019
Agent replied · 16 June 2024
Dear Rebecca, many thanks for your review we are very pleased to hear you have had such a good experience with Hawes & Co, we will pass on your kind words to the team.
★★★★★ 5/5
TrustpilotGreat service of Adam
We would like to express our thankful to Mr. Adam Ribeiro for his remarkable performance. He was helpful in closely worked with us. He guided us through the whole process and maintained effective communication with various work parties which greatly facilitated to our intake in Merton promptly.
Anthony · 14 September 2021
Agent replied · 13 June 2024
Hi Anthony, thank you for the five star review! Excellent to hear that Adam's assistance was exemplary! Best Wishes, Angus Macleod (Hawes & Co)
★★★★★ 5/5
GoogleI have dealt with both the Letting & Sales teams at Hawes, Surbiton, and have found them to be outstanding in every way. They are professional, efficient, polite, friendly and most obliging, with nothing being too much trouble for them. Even during the recent Covid-19 Lockdown, when many of the staff were either furloughed or working from home, I was kept fully informed of the situation regarding a property sale and they managed to complete a tricky sale in the most difficult of circumstances. My tenants also have nothing but praise for them, saying how considerate and good they are as agents, always responding to requests promptly. This company is a real gem. Thank you Hawes & Co. you are one of the best.PositiveProfessionalism
Clare · 17 June 2021
★★★★★ 5/5
TrustpilotHawes & Co Surbiton - Thank You to the Sales Team
Hawes & Co Surbiton - Great Service on the Sale of my House - Sarah, Michael & Liana were all very pro-active & professional - Many thanks to all & well done!!!
BENITA · 5 June 2021
★★★★★ 5/5
TrustpilotOutstanding Agents...
We sold our flat through Haws & Co Surbiton and I would highly recommend them. Our flat was shown to prospective purchasers by Dovy who was the perfect viewings agent and he gave us excellent communication and feedback throughout.Sarah Walker co-ordinated the sale right up to the very end. She was also excellent and dealt with complexed situations regarding enquires related to the lease. Sarah used her wealth of experience and problem-solving skills to drive the sale over the line. She was particularly helpful and understanding and kept us well informed at all times.The whole team from start to finish were professional, friendly, courteous and communicative.
Harry · 5 June 2021
★★★★★ 5/5
TrustpilotFantastic Service
From the start to the finish of my new home buying process Richard and his Team at Hawes & Co in Surbiton have hustled, made every effort to be accommodating and available. Thank you for helping by my new home.
Bruce · 17 August 2022
Agent replied · 13 June 2024
Dear Bruce, thank you for the fabulous review! It's so great to hear how accommodating and hard working Richard and the Surbiton team were in buying your new home! Congratulations! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotWe had a great experience with Hawes &…
We had a great experience with Hawes & Co. We bought our house through them and found the process very seamless. Marcus in particular was extremely attentive and excellent at facilitating things between ourselves and the sellers especially when things were delayed with our buyer.
Yasmin · 23 November 2021
Agent replied · 13 June 2024
Dear Yasmin, thank you so much for you generous review! We are so pleased we could assist you in buying your new home and that you found the experience seamless. Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Hawes & Co and had a great experience. Damian helped us through each step from first viewing to exchange. He was easy to contact, helpful and professional. We are very happy with the service we received and the overall process.
Matt · 17 September 2021
Agent replied · 13 June 2024
Hi Matt, thank you kindly for the five star review! Its great to hear you are happy with the service provided! Best Wishes, Angus Macleod (Hawes & Co)
★★★★★ 5/5
TrustpilotGreat team for renting experience
Great team that helped with property renting and we were probably not the easiest client but they still gave all they have got, brilliant staff here
J · 16 October 2023
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave a great review. We are very pleased to hear that the team helped you whilst looking for a property to rent! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotBought our first property, highly recommend
We bought our first property this year and Hawes & Co were great throughout, Sarah was excellent in guiding us through the process and working with our disappointing solicitors. Would highly recommend
Conor · 8 April 2021
★★★★★ 5/5
TrustpilotThanks to Joe
Overall it has been a positive experience renting with Hawes and Co. Found our new home thanks to Joe.Highly recommend his professional service as he was very helpful and pleasant to deal with throughout the whole process.
Diana · 30 September 2019
★★★★★ 5/5
GoogleDovydas Valaitis gave me a friendly and speedy service with a Professional flair. I recommend him highly to anyone that is searching for a new home or a property to rent. Hawes & Co Estate Agents in Surbiton has left me with a lasting impression!PositiveResponsiveness, Quality, Professionalism
Sonia · 17 June 2021
Agent replied · 16 June 2024
Thanks Sonia, that's great to hear! Best wishes, Max Chapman. Hawes & Co.
★★★★★ 5/5
TrustpilotI recently bought a house from Hawes &…
I recently bought a house from Hawes & Co, they are very professional company. I was dealing with Damian, and I’m very satisfied with the service from him, he is very helpful and work closely with everyone on the sale chain to ensure completion on time.
Xiaoyu · 20 August 2021
Agent replied · 13 June 2024
Hi Xiaoyu, many thanks for the review! Very glad to hear you were satisfied with our service, we hope you enjoy your new home! Best Wishes, Angus Macleod (Hawes & Co)
★★★★★ 5/5
TrustpilotGreat commnucation from Hawes & Co
Damian did a great job purchasing my first flat. He communicated brilliantly with me and was respectful in all conversations and negotiations. I am very glad the exchange finally made!Thanks for all your hard work, would recommend Hawes and co to friends and family.
Byungwook · 14 December 2021
Agent replied · 13 June 2024
Dear Byungwook, thank you kindly for the lovely recommendation. We are so glad you successfully exchanged and had a favourable experience with Damian! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotExcellent service provided for the…
Excellent service provided for the recent purchase of a property. Great communication throughout the whole process. It's really good to find an estate agent you can trust and also who can provide a professional service. Highly reccomended, will use again!
Lewis · 4 July 2022
Agent replied · 13 June 2024
Dear Lewis, thank you kindly for the excellent review. We are so pleased to hear you had such a brilliant experience with the Surbiton office! Thank you for putting your trust in us! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
TrustpilotExcellent value, objective, highly professional - definitely recommend!
I recently used Hawes & Co to sell my property in Surbiton. What initially started as a quick process turned into a surprisingly lengthy one due to issues out of our control further up the chain which resulted in considerable stress. Throughout I felt Hawes & Co were professional and, whilst they had the relationship with myself as the vendor, were also able to offer me objective advice. I found their fee structure competitive and transparent. The quality of the marketing and photos were absolutely excellent. Of particular note are Sarah Walker and Michael Gibson - both possess excellent local knowledge and Sarah particularly went above and beyond to ensure the sale went ahead. I wouldn't hesitate to recommend.
Lindsey · 12 March 2021
★★★★★ 1/5
TrustpilotIf I could give one star I would
If I could give one star I would. Be aware people. They use a contractor called LJ Ward for their emergency contractor services. These guys came to out flat and stole out jewellery. Do not use.
Kim · 2 December 2022
Agent replied · 13 June 2024
Dear Kim, I'm sorry to read your review. LJ Ward have worked with Hawes for over 20 years, and this is the first time that any type of accusation has ever been made.Your complaint was investigated by both ourselves and the police at the time, and we were both unable to establish what happened to your jewellery. Best wishes, Max Chapman (Managing Director, Hawes & Co).
★★★★★ 5/5
GoogleI recently sold my property with Hawes and Co and found them to be an excellent estate agent to deal with. Sarah and the team were very professional and pleasant and I would recommend them to anyone.
Neil · 18 June 2019
★★★★★ 5/5
TrustpilotHawes done a great job selling my home
Hawes done a great job selling my home. Kept me up to date and were very helpful. Thank you very much Ben Butler
Louise · 1 December 2023
Agent replied · 13 June 2024
Hey Louise, thank you for taking the time to leave a wonderful review. We are very pleased to hear that the team have done a great job selling your home, especially Ben! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI have been very impressed with the professionalism and integrity of the team at Hawes in Surbiton. Particularly Liana who has always been very helpful and straight. I would not hesitate in recommending them.
Philippa · 17 June 2020
★★★★★ 5/5
GoogleI used Hawes & Co to sell my house in Berrylands in 2019. Michael Gibson and his colleagues were knowledgeable and always friendly, responsive and helpful and worked hard to keep up a good number of viewings in an atypical market because of Brexit, etc. I would recommend them unreservedly.
Pippa · 17 June 2020
Agent replied · 16 June 2024
Dear Pippa, thank you for the fantastic review! Best wishes, Max
★★★★★ 5/5
GoogleI can’t thank Joe enough for all his help, being a first time renter I was unsure for how it all worked but joe was fatastic informed me of every step..we absolutely love our new home...THANK YOU JOE!!!
Ella · 18 June 2018
★★★★★ 5/5
TrustpilotSarah and Michael were so helpful
Sarah and Michael were so helpful throughout our purchase. Quick responses to our barrage of questions, always professional and kind. Sarah was also great at chasing up the chain and keeping everything moving. Highly recommended!
Suze · 17 January 2020
★★★★★ 5/5
TrustpilotHad an amazing experience with Michael…
Had an amazing experience with Michael in the Surbiton office from start to finish! Honestly cannot recommend highly enough! Having dealt with a few agents Michael was a breath of fresh air!
Alison · 16 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
