Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service - thank you Damian and Greg
Many thanks to first to Damian, who introduced us to the perfect buyers before the house was even on the market. Then to Greg who liaised between the buyers, the solicitors and us and made sure the whole process went through smoothly. Thank you both!
Antoinette · 16 September 2022
Agent replied · 13 June 2024
Dear Antoinette, thank you for the kind review. It's so brilliant to hear how smooth and seamless the process of selling your property was and that you had a wonderful experience with Greg and Damian. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleJoe at Hawes & Co was a pleasure to work with when we were searching for our new home. He always returned our calls quickly and answered all our questions. The whole team went above and beyond to make sure we had everything we needed. I would highly recommend them if you are in the market for a new home!
Meghan · 18 June 2019
Agent replied · 16 June 2024
Dear Meghan, thank you for your review we are very pleased you had such a positive experience with Hawes & Co.
★★★★★ 5/5
TrustpilotWe recently bought a house from Hawes…
We recently bought a house from Hawes and co and had a great experience. Paul and Marcus were efficient and polite throughout. They were always transparent with conversations and we always knew where we stood. I can thoroughly recommend them!
Laura · 13 November 2020
★★★★★ 5/5
GoogleWe recently rented a flat through Hawes & Co, the process was very easy and communication was excellent. Max helped us secure the perfect place and we were able to move in very quickly thanks to him. We are very grateful for the help from Max and Hawes & co along the way.
Finn · 17 June 2021
Agent replied · 16 June 2024
Thanks Finn, that's great to hear! Best wishes, Max Chapman (Hawes & Co)
★★★★★ 5/5
TrustpilotDamian Anderson was brilliant from…
Damian Anderson was brilliant from start to finish, he was very good and always contactable. Which enabled us to complete in a timely manner - would definitely use Damian again and would highly recommend you contact him!
OB · 6 June 2021
★★★★★ 5/5
GoogleWe bought our house through Hawes and then, when the time came to sell it, they were our first choice. They are professional, dedicated and determined to provide the very best possible service. We couldn't fault them and recommend Greg and his team without hesitation.
Elisa · 18 June 2018
★★★★★ 5/5
TrustpilotHighly recommend Paul at Hawes
Highly recommend Paul at Hawes, he goes above and beyond to get a sale over the line. He’s responsive, professional and efficient, working around the clock to support sellers / buyers.Thanks Hawes, we are happy in our new home!Claire
Claire · 10 December 2020
★★★★★ 5/5
TrustpilotWe bought our house through Hawes and…
We bought our house through Hawes and then, when the time came to sell it, they were our first choice. They are professional, dedicated and determined to provide the very best possible service. We couldn't fault them and recommend Greg and his team without hesitation.
EL · 6 April 2018
★★★★★ 5/5
Trustpilotgreat service, thank you Noor!
Noor has been really great in helping us secure a property to rent.She was able to arrange multiple viewings back to back and also was very honest with her thoughts which is definitely helpful!
India · 13 November 2021
★★★★★ 5/5
TrustpilotRichard Wellington - an excellent agent
Richard did an excellent job - we had some challenges along the way (not of his making!) but his persistence, dedication and communication were first class and would thoroughly recommend him when looking to sell your property
Mr · 17 April 2023
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave such an amazing review! We are very pleased that Richard done an excellent job, he will be very pleased to hear this too. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleLiana and Sarah have been friendly and professional with great communication from the start from Liana .
We really appreciated her weekly update to keep us in the loop.
Simon · 19 November 2023
Agent replied · 16 June 2024
Hello Simon, thank you for taking the time to leave a great review. We are very pleased to hear that both Liana and Sarah have been friendly and professional with great communication from the start! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleMichael was great - a very fast and helpful service
Cassie · 18 June 2019
Agent replied · 16 June 2024
Dear Cassie, thank you very much for your review and we are so pleased you have had such a good experience with Hawes & Co.
★★★★★ 5/5
GoogleHad such a great experience with Sara and Rosie from the lettings team at Hawes & Co. Great communication and we’re now happy and settled into our new home. Thank you!
Olivia · 20 September 2023
Agent replied · 16 June 2024
Hi Olivia, thank you for taking the time to leave a great review. We are very pleased to hear that you had a great experience with Rosie and Sara in our Surbiton branch. Best Wishes in your new home, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotGreg
Greg, Damien and all the team at Hawes have been unfailingly helpful and attentive.The vendor is elderly and quite frail but the team from Hawes took great care with him. Despite some ups and downs they were patient and considerate throughout.
Diana · 12 November 2022
Agent replied · 13 June 2024
Dear Diana, thank you so much for the wonderful review. We're so glad the team at the Raynes Park office were so helpful and attentive! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleI write to express my considerable gratitude to Hawes and Co and in particular Michael Gibson at the Surbiton Branch for his considerable help and equally importantly hospitality.
He has made dealing with an estate agent a pleasurable experience.
Katya · 17 June 2020
★★★★★ 5/5
TrustpilotDealt with Michael Gibson as the agent…
Dealt with Michael Gibson as the agent on a sale transaction I completed, and I found him to be very efficient and helpful. His assistance and enthusiasm made the transaction very smooth for all parties concerned. Will definitely recommend him to other clients.
Rizwan · 13 June 2018
★★★★★ 5/5
GoogleI had a really good experience with Hawes & Co. They were very professional and proactive in the marketing and sale of my Surbiton flat. The whole process was very smooth. Would definitely recommend.
Shona · 17 June 2023
Agent replied · 16 June 2024
Dear Shona, thank you for the lovely five star review and recommendation. Congratulations on the sale of your flat! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 1/5
TrustpilotWaste of time and no courtesy
I would strongly advise against Hawes & Co. They lured us to instruct them by overvaluing our flat. They then failed to produce a single viewing in the space of four months, even after lowering the price. We instructed another agent and had a vewing within a week. Then more and more viewings poured in, offers soon after, and we now have a buyer.In the mean time, the agent at Hawes & Co left and we were not even informed: nobody was looking after us for god knows how long. When we phoned in, all they cared about was to keep us on their book without doing any work to try and sell our flat. When I decided to give them notice, It took a week for me to speak on the phone to the branch manager, Sarah Walker, as clearly nobody cared. I later emailed her with a question, and to this day, over a month later, I still haven’t had a reply.In a nutshell, we wasted much time because of them, and their lack of courtesy really puts them to shame. There are many much better estate agents in Surbiton, so do avoid Hawes & Co.
Clement · 13 November 2021
★★★★★ 5/5
TrustpilotSuperstar lettings by Miran
I have had the pleasure of dealing with both the sales and lettings team , both have been outstanding with their customer service.Marcus and John in sales helped from beginning to end and kept us always in the loop without us having to chase them. They would come meet us at the property whenever needed and always liaised efficiently between myself and the seller . Miran and noor in lettings have been our main point of communication since and their service is absolutely outstanding. They went above and beyond to make sure our properties were rented out to the best suited tenants. Communication was impeccable throughout and we have built up a great report. We are in the renting business and we definitely will be giving more of our business to miran and noor. Would highly recommend!Most importantly they are easy to get hold of and approachable. No more taking messages and hoping someone gets back to you.. it’s lovely to have someone answer the phone and know who you are straight away :) Many thanks
Zara · 8 November 2021
★★★★★ 5/5
TrustpilotGreat agency
Great letting agency with kind and professional staff. Joe was amazing from the first viewing till the moving; always available and happy to help with any query or problem. I highly recccomend this agency for the high level service they provide
Monica · 5 April 2019
★★★★★ 5/5
GoogleOverall it has been a positive experience renting with Hawes and Co. Found our new home thanks to Joe. Highly recommend his professional service as he was very helpful and pleasant to deal with throughout the whole process.
D · 17 June 2020
★★★★★ 5/5
GoogleToby and team have found me suitable new tenants for over four years. The team has been excellent --------very professional , kind , fair and supportive Toby always keeps me frequently updated re progress and is readily available for advice when needed..
Dee · 18 June 2018
★★★★★ 5/5
TrustpilotLettings Team in Hawes & Co, Surbiton
The lettings team in Hawes & Co, Surbiton are great and totally engaged with the rental market, happy with service given from first email through move-in process and afterwards - special mention for Sara in the team.
Regina · 22 February 2023
Agent replied · 13 June 2024
Hiya, thanks so much for the five star review. We're so happy you had a great experience with our Surbiton office and that Sara stood out to you! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotBen Buttler top guy.
Ben Buttler showed me a property in West Barns Lane. He is very polite, professional and talks you through in details. Top guy, l do hope l meet him again whiles searching for a property.
Jane · 20 April 2023
Agent replied · 13 June 2024
Hi Bianca, thank you for taking the time to leave a review. We are very pleased that Ben displayed professionalism and talked you through in details. Best Wishes in your search for a property, Amy Taylor (Hawes & Co)
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