Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleHi, I would like to leave a review for Bethany as she helped out, very professional lady and a great asset for Dexters.
Dear Catherine, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Sonia De Abreu here over the past few years!
Dear Xiaoming, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia has a good team, they have always been helpful and efficient.
Dear Gwo, Thank you for the 5* Google Review and for taking the time to share your feedback. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleHad quite a rocky start but once Sonia from the Kingston branch took over everything was resolved quickly and efficiently from then on. Appreciate the help Sonia gave in smoothing out the experience.
Dear Alasdair, We are pleased to read you received a great star service from Sonia in our Kingston office. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleJoshua evans is your go to person. He helped with lots of properties and viewing. I am happy with the support.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleExcellent service and communication throughout our purchase. They always had our best interests and made sure the process was fast and smooth. Thanks go to Sharm for all his work in taking us to viewings and following through the process to completion.
Dear Mr Jenkins, Thank you for your review regarding your experience with Sharm in our Kingston office. I do hope we can assist you again in the future and would like to wish you all the best with your new property. Kind regards, Anna Devey Customer Relations Administrator.
5/5
GoogleI highly recommend Dexters Kingston for the friendly and professional way my property purchase was handled. Gemma and Sharm especially deserve commendation - they really worked hard and persevered with the seller and lawyers to see my purchase through. Thank you Dexters.
Hello, I just wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Marilyn
5/5
GoogleGreat service and communication from this branch especially from Aaron Fakolujo who dealt with all my queries and gave me exactly what I asked for in a profffesional and friendly manner. Really impressed I would definitely recommend him to family and friends.
Dear Mr Pas, Thank you for your review and your kind comments regarding Aaron in our Kingston office. It is great to read that we have delivered the five star service we pride ourselves on and you would be happy to recommend us. I would like to take this opportunity to wish you all the best and do hope we can assist you again in the future. Kind regards, Anna Devey Customer Relations Administrator.
5/5
GoogleJoshua Evans provided me a virtual viewing of a property very quickly, helpful.
Dear Trichia, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service and friendly staff, specially Joshua who has been really helpful and kind
Dear Karin, Thank you for your lovely words and 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have recently completed on a purchase on our dream home in Kingston. My husband and I would like to give our sincere thanks to your sales negotiator Nina, who was absolutely fantastic. … More
Dear Alexandra, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI called and had a chat with Conor about a potential move. Very impressed with his knowledge of the area and will definitely be back in contact when my search for a new home is underway!
Dear Jean, Thank you for taking the time in providing such lovely comments about Conor in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleHad a great experience with Aaron from Dexters. He helped us find the perfect home to rent and he really went the extra mile to help us secure it. Always friendly and nothing was too much effort. Would highly recommend Dexters!
Dear Sabine, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSonia at Dexters has been helpful and efficient. We have really valued her continuing service.
Dear Jane, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’ve spoken with Ela and she’s been a great help, she’s made searching so much easier!!!
Dear Leyla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex F was professional ,nice and also a good listener. Made things clear and very helpful .
Dear Wong, Thank you for your great 5 star review, and mentioning your experience with Alex in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur experience with a Dexter's has been on the buyers side. It's been fantastic to work with dokinic theougb our purchasing process. His knowledge of the property and his willingness to answer every question while facilitating the sale has … More
Dear George, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI cannot reccomend Dexters Kingston enough. The whole process from my valuation, viewings and sale ran seamlessly. I was kept regularly up to date and was filled with confidence that they were looking after my interests. Chloe, Kirk and … More
Dear Libby, many thanks for awarding the team a 5 star review and posting such great comments confirming how well they all work as a team to ensure they deliver oustanding service levels. It's fantastic to read your feedback about our Company and I know the team will be delighted. Many thanks and all the best. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleWe have been incredibly impressed with the service Dexters provided us. We have quite a bit of experience with estate agents and Dexters Kingston have been head and shoulders above the rest. They were spot on with their valuation … More
Dear Emily, we really appreciate you leaving such a great review and the team will be so pleased to read your comments. We do believe that we are the best and it is fantastic to get the recognition and the 5 stars that we are always striving for. All the best and thanks again. Kind regards Sam Farnan, Customer Relations Team
5/5
GoogleStacie Pardoe helped us on the moving day with a lot of info and reassurances about problem in the house. She replies promptly to all our questions still helping us to sort a lot of little and big issues.
Dear MariaVitalia, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJames works tirelessly and provides a professional and caring service. How lucky to have someone of his undoubted character during this time.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic for getting back to customers and advising of different options.
Dear Andrea, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks Mr Joshua Evans for assisting me to find the right house.
Dear Mickey Chung, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would absolutely recommend Dexters for their impressive balance of approachability and professionalism. Minor bumps in the road were dealt with smoothly as they made sure communication between buyer and seller is clear and up-to-date. Exemplary service!
Dear Astrid, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
