Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleI have been dealing with James recently on a property purchase and can't reccomend him enough. 5 star service. Thank you!
Dear Jess, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHave used Dexters for years. Sonia De Abreu and her staff are both responsive, efficient and a pleasure to deal with.
Dear Rajiv, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleDexters maintain a good coustomer care, I had a good time with Amelia, she is kind, supported well with my choice.
Dear Gibi, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBen dealt with my disparate situation in a very professional and efficient manner. The level of communication surpassed all other estate agents I have previously dealt with and I would recommend them without hesitation.
Dear Tom. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI full hearteningly loved this process. The people where so kind, especially the one who helped me, her name was Chloe, very helpful and patient. She and the whole process helped me get an amazing deal on a three bedroom appartment, which … More
Dear Jason, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExtremely happy with everything that happened with Dexter’s Kingston. Chloe took my wife and I around, drove us to several houses and was extremely professional, and also a bit of a laugh. What more can you ask for? Because of Dexter’s in … More
Dear Craig, thank you for taking the time to leave your review. We are delighted to read that Chloe and the Kingston team achieved our aim of delivering a five star service. We wish you all the best for your building work in your laboratory! Kind regards, Sam Farnan Customer Relations Team.
5/5
GoogleI have just sold a house through Dexters and was impressed with the service they delivered. Communication is key during what can be a stressful time, and they kept me constantly updated with phone calls, infact I think I barely had to … More
Dear Carla, Thank you very much for your lovely review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters Kingston have a fabulous sales team. I was on their books for sometime as I looked for the perfect flat and Chloe worked unstintingly to show me everything that could be a match. They really understood what I was after and … More
Dear Susan, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters Kingston - esp the whole team with Sonia, Ben and Jess have been extremely amazing to work with !! They were all very proactive and I would very much recommend them !!
Dear Madhu, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI had the pleasure to have Amelia Davis to assist me to find my apartment. She is very courteous and professional, always promptly taking my calls and responding to my emails, and I will highly recommend her
Dear Luigi, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe viewed some properties with Conor Hayes at Dexters Kingston. Conor knows very well our needs and always provides relevant information. Extremely recommend dexters services.
Dear Jekaterina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleAmelia impressed us very much with her professionalism and understanding. The process of finding an apartment turned from torture into an adventure. Thanks a lot!
Dear Лилиана thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was very impressed by Joshua Evans, he is a credit to Dexters. Very professional and extremely pro-active a great representative of the company.
Dear Mr Westcott, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKelsey reached out to me about our property search. She was professional and knowledgable.
Dear Çelebi , Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe recently moved to Kingston as tenants and Paul Ford who is our property manager, always dealt with our queries very efficiently and provide prompt solution of our issues. So far we are very happy with the help provide by Dexters Kingston.
Dear Debraj, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI recently bought a property in Kingston and was pleasantly surprised by the professionalism and efficiency of Dexters. Chloe sorted the viewings and Nina managed the sale ensuring the pain-free process ran smoothly up until completion. Thank you for all your help.
Dear Josh, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThis time I viewed with Mustafa Soner. Patient, polite and good in communication and understand my concern about my property search. Thanks.
Dear Jackie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters have a great range of property types and excellent locations. Joshua knows what I'm looking for and provides a great service!
Dear Grace, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThey have a good service!My lettings consultant was Kelsey that have given me a good service.
Dear Zion, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleI instructed Dexters of Kingston to market my property in April, whilst the staff were all professional, i found them completely useless and immediately changed estate agents soon as our contract expired. I strongly advise sellers to chose … More
Dear John, I understand our Area Director Ben Williams has being trying to contact you regarding the points raised. If you could please contact him at benwilliams@dexters.co.uk at your earliest convenience, we would like to discuss the points you have raised. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters have provided a fantastic and professional service throughout my time with them. They were able to secure a significantly higher number of viewings than previous agencies. I was impressed by the speed and dedication shown to finding … More
Dear Nick, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGood service & great coordination by Amelia Davis in our search of finding a rented property. We got one !
Dear Kanika, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleDexters have been managing my house in Kingston since I started to work overseas in 2008. I've been very pleased with the service they provide. I get 6 monthly inspections of the house, in copious detail, and regular updates on any … More
Dear John, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI received a call from Amelia, one of the letting agents at Dexters shortly after being disappointed by previous viewing with another letting agent and she sounded so positive and happy it gave me and my friend confidence in the properties … More
Dear George, I'm delighted to read that your experience with Amelia in your search was so positive. She is so passionate about what she does and I know it is always her aim to find the right place for the right person and she does a fantastic job to make it as stress free as possible. Many thanks again. Kind regards, Sam Farnan, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
