Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuperb service from both Amelia and Will, we were 3 properties short on a project with 2 weeks to go and nothing on the market!!. Will managed to find 3 properties that had been off market and persuade the landlords to let them to us, …
Steve · 18 August 2017
Agent replied
Dear Mr Hobbs, Thank you for your review regarding your experience with our Kingston office and Amelia and Will in particular. It is our aim to provide a five star service to all of our clients and customers and so I am delighted to read we have achieved this for you. I would like to take the opportunity to wish you all the best and we look forward to assisting you again. Kind regards, Anna Devey Customer Relations Administrator.
★★★★★ 5/5
GoogleConor at Kingston branch has been very helpful guiding us through a process which can be such a minefield. Team know market and customers needs. Excellent job!
Vitaliy · 28 October 2022
Agent replied · 28 October 2023
Dear Vitaliy, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience viewing a flat with Ethan. He was on time and knowledgable about the property and answered any questions we had. Would highly recommend
Georgia · 28 October 2022
Agent replied · 28 October 2023
Dear Georgia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been extremely helpful throughout the process of selling my mother's property. They have liaised with the buyers, and arranged viewings with consideration to our needs.
Susan · 28 October 2022
Agent replied · 28 October 2023
Dear Susan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have rented my flat through Dexters for several years now and always found them to be efficient and helpful, especially the Manager Sonia De Abreu
JOHN · 2 December 2022
Agent replied · 28 October 2023
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have provided a fantastic, professional and efficient service! They arranged a high number of viewings and were very supportive and helpful. The staff were friendly and we were very grateful for all their advise. Thank you Dexters for helping us sell our flat!
Lisa · 10 December 2018
Agent replied
Dear Lisa, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery appreciated for the efforts of Ethan in letting team. His proficiency always make good matchings on property and tenant. He is very helpful
Eagle · 31 January 2023
Agent replied · 28 October 2023
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery proactive estate agent when it comes to helping find a property - thanks for you help Taylor
Luke · 30 July 2023
Agent replied · 28 October 2023
Dear Luke, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmeila Davis helped our family secure the rental of a wonderful new home with minimal fuss and stress. She was always promptly responsive and kept me informed whenever a property that met our very particular criteria came on the market … More
Christy · 29 October 2019
Agent replied
Dear Christy, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleGood experience dealing with Amelia Davis - proactive, helpful and solution oriented letting agent. Over all good experience with Dexter Kingston and will be happy to recommend to friends and colleagues. However, the property management team could be a little more customer focussed.
Pranjal · 14 May 2019
Agent replied
Dear Pranjal, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJust bought a house with Dexter's and kirk was extremely helpful from the first viewin until completion. He was a pleasure to work with always smiling with a positive attitude. His company are lucky to have him and we thank you for all your help.
Stephanie · 10 December 2017
Agent replied
Dear Stephanie, thanks so much for the review and Kirk will delighted to read your comments. It is really encouraging when our customers take the time to post reviews as the teams work really hard and feedback makes it all the more worthwhile. Kind regards, Sam Farnan, Customer Relations Team
★★★★★ 5/5
GoogleDexters was a revolution. Before encountering them I was very daunted by the task of finding a flat suitable for me and my partner. I severely struggle with finding that perfect place as I was still unsure of my needs. Nevertheless i spoke … More
Matt · 29 October 2017
Agent replied
Dear Matt, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDear the lettings team at Dexters, this includes Aaron, Tom, Jordan,Sonia and of course Luke. In all my years I have never had a more efficient team help me find a property. Not only were they kind and friendly, but all were extremely … More
Kristian · 29 October 2017
Agent replied
Dear Kristian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently sold my house through Dexters in Kingston. I was given regular feedback on viewings, as well as from people they had spoken to about my property. I was also impressed to have my preferences listened to for once, and took advice … More
Charles-Jean · 29 October 2017
Agent replied · 28 October 2023
Dear CJ, I just wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleFrankie from the Kingston office looked after us. He was extremely polite and helpful. He was really accommodating in promptly arranging a last minute second viewing which helped with our decision to proceed. Thank you very much indeed Frankie!!
Sehere · 10 October 2020
Agent replied
Dear Sehere Thank you for taking the time in providing such lovely comments about Frankie in our Kingston office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIt was mine that started by sending a message to the advertisement I saw on Zoopla and Rightmove.
My first meeting with Dexter Real Estate started with the reply of Dear Amelia … More
Adem · 28 October 2021
Agent replied
Dear Adem. We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBoth Ben and Sonia helped our family greatly with renting a lovely house. They answered our questions and requests promptly making the process of renting the house smooth and more straightforward. Thank you for your help, it is much appreciated!
So · 16 June 2020
Agent replied
Dear So Louisa, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic service and support from Alex Fraser in lettings throughout. Clear communication and prompt response whenever questions arose. Made the letting process for me stress free!
Hugh · 28 October 2022
Agent replied · 28 October 2023
Dear Hugh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan from Dexters was very helpful assisting and supporting me with all my enquires.
Kingsley · 28 September 2023
Agent replied · 28 October 2023
Dear Kingsley, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSuper helpful and friendly, Katie sent promptly few properties that matches my expectation. Outstanding experience! I would recommend to all my friends and family!
Ciro · 1 January 2023
Agent replied · 28 October 2023
Dear Ciro De Chiara, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleWe bought our new property and let our old through Dexters Kingston. Overall a pleasant experience and we got the end result that we wanted. The purchase was straightforward and we also recommend their broker. The only reason I cannot give … More
Emi · 29 October 2018
Agent replied · 28 October 2023
Dear Emira, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleHave been letting apartments through Dexters for a few years now. Great service from my Property Manager Paul Ford. Always responsive and most important to me is that he ensures the tenants requests are communicated and if agreed, actions … More
David · 29 October 2019
Agent replied
Dear David, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHarley assisted us in finding an apartment to let. We found him to be very helpful, professional and accommodating. The rest of the Dexter's team also provided excellent service, and I highly recommend using Dexters Kingston, for your property requirements.
Ivan · 10 March 2020
Agent replied
Dear Ivan, Thank you for taking the time in providing such lovely comments about Harley in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters found a tenant for my property within a week of getting the keys and at a much higher rate than predicted by my lender. Although their charges may be higher than their competitors, the higher income more than compensates.
Paul · 10 March 2020
Agent replied
Dear Paul, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
