Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleThe staff of Dexters are very helpful and nice. They keep updated me and have prompt reply. Recommend!
Dear Ivan, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was dealt by Amelia Davis, she kindly and respectfully explained the procedure of renting the house. It was really nice talking to her and it was a great experience. I am really glad that Dexter’s Kingston dealt with me.
Dear Huma, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe are buying our first home through Dexters and have been very happy and grateful to Jessica Moreno for helping arrange viewings and helping us find our perfect first home. … More
Dear Louis, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI had the chance to deal directly with Kingston Dexters through their sales consultant Jessica, she was very professional and transparent, she provided me with all the information in a very timely manner and been very supportive.
Dear Hayder, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI've been dealing with Dexters Kingston while looking for my first home and they've been really easy to work with. Conor Hayes in particular has been very professional and responsive and I wouldn't hesitate to recommend him.
Dear Owen, Thank you for your kind words regarding Conor and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have been working with Ben on renting an apartment with my friend. He has been awesome and very helpful. We were really impressed for how quick and efficient the process was. Really appreciated
Dear Chan Chan, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleBen who we deal with at the Kingston branch has been absolutely fantastic. Very professional, helpful and above all extremely responsive. Would highly recommend.
Dear Jeremy, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleThe team at dexters kingston have been great, although I didn’t find through them, Emily offered great service and would definetly use them again!
Dear Savana, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have recently had the pleasure of dealing with Lucy at the Kingston branch. She was professional, extremely knowledgeable and delivered a 5-star service!
Dear Georgie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad viewings conducted by Mustafa - easy to deal with him - professional and did his homework and anticipated my questions well. … More
Dear Grace, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDuring our current house sale, James Antonio has acted promptly and effectively on our behalf and is always polite, friendly and understanding. … More
Dear Sean, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleChloe helped me with my search and nothing was too much trouble. She listened to what I wanted and showed me a property I didn't want to view initially and it really blew me away. Now I'm buying it! Thanks Dexters!
Dear Monica, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleUsed Dexters for the first time and it certainly won’t be the last! All the team were fantastic from start to finish, knowledgeable in all aspects of buying and selling and kept me informed every step of the way! Thank you
Dear Tommy, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
4/5
GoogleSonia De Abreu provided us with an excellent service in connection with our flat.
Dear Rupert, Thank you for taking the time to leave a lovely review regarding Sonia. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJosh has just been amazing ..professional, supportive and friendly at all times. A Daly
Dear Annette, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex is a star, helped us out no end, always available and very professional, great communication skills.
5/5
GoogleI had the pleasure of selling my house with dexters. The team worked hard to find me a buyer in a short space of time. I was kept up to date consistently with feedback and throughout the sale by … More
Dear Karl, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
Googlekelsey hargan’s been a great help with regards to looking for a flat in kingston
Dear Judi, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleSet up numerous viewings with various agents in Kingston. Dexters were the worst agent (by a country mile) to deal with. Zero attention to detail.
5/5
GoogleReally friendly and helpful experience with Harlie-Jade from Dexters in Kingston, thank you for your help!
Dear Jo Jo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSome say that people make organisations and in the case of Kayleigh McHugh this is certainly the case but when the organisation inspires its people to perform consistently at a high level, then the management must be doing something right … More
Dear CoRak56, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleBen Surman, from the Kingston branch, has been brilliant throughout the whole process of letting my flat. He's very clear, quick to respond, straightforward and warm and I'd highly recommend him.
Dear Sarah, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI spoke with Jessica when I first arranged viewings with Dexters. She was very helpful and nice and gave clear and concise instructions when telling us how to proceed with renting property. Great service
Dear Samira, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe have had a great experience with Dexter’s in Kingston - a professional and efficient service throughout. Particular thanks go to Frankie and Terry for open and honest communication and making sure we never felt pressured.
Dear Matt, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
