Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleVery nice team very helpful and always 24/7 available they are great ❤️
Dear Reda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have had the pleasure of dealing with a lovely lady named Becky from this company. She has gone above and beyond to help me in my search, an asset to the company and an absolute pleasure to liaise with.
Dear Total Productions, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters helped me to sell my house - they were fast and negotiated a good price. … More
Dear Dan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI viewed one of the property arranged by Joshua Evans, he explained things clearly.
Dear Cherry, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThey were very persistent in solving the customer's needs and their behavior was excellent
Dear Savash, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThey were very persistent in solving the customer's needs and their behavior was excellent
Dear Farzad, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleI engaged Dexters 9 years ago to manage my property while I was abroad. The service provided has been consistently ahead of the curve specifically with reference to my key requirements of property maintenance and letting. Each lease … More
Dear Michael, Thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSonia De Abreu did a very quick and thorough job of letting our flat. Many thanks
Dear Mark, Thank you for taking the time to leave a lovely review regarding Sonia. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleAmelia Davis from Dextors has provided great service up until now, while looking for a property.
Dear Galit, Thank you for your great 4 star review, and mentioning your experience with Amelia in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy appreciation to Ms.Kelsey Hargan for an excellent service. Thanks
Dear Jyothis, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor McNeil has always been helpful and professional Very pleased
Dear Adrian, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmelia and Sonia have been great. Very responsive to calls/ emails. Let our property at the asking price within a couple of days of it going on the market. Very impressed.
Dear Zoe, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleIt is an absolute pleasure working with Jess from Dexters Kingson and the rest of the team too for our house sale - professional, helpful, organised and very responsive. Highly recommend.
Dear Dobrina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleExcellent service from Emily Healey Kingston branch, prompt and efficient
Dear James, We really appreciate you taking the time to leave such lovely comments about Emily. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat Service! Amazing team. Taylor McNeil is an all star.
Dear Tuan, Thank you for your kind comments regarding the Kingston team and your 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCharlotte our property manager is very prompt and efficient in responding to queries and solving problems and I never was let down. Had a good experience with dexter during our tenancy and staff have been helpful and respectful.
Dear Al, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Upon Thames Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleKelsey Hargan she was so helpful thanks for service
Dear BURA, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLucy Curtis has now supported my new let contract and she is really great with kindness.
Dear Junyoul, Thank you for taking the time to leave a wonderful 5 star Google review. Lucy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEmily from Dexter's was extremely helpful with our search and could not have been any better!
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlehad really great experience from ela. made my search easy and kept me updated!
Dear Melody , Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
3/5
GoogleWorking with Jordan from Dexter's, hes gone out of his way to get back to me and done as much as is in his power to help with the situation we are dealing with.
Dear Kerryn-Leigh, Thank you for taking the time to leave your review. I note that you have given us a three star rating, If you would like to discuss your experience in further detail, please do contact me at md@customerrelationsteam.co.uk Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleI had been looking for a property for quite sometime, as soon as I got to Kingston dexters the lettings team were straight on it and I got one in no time. They gave a fantastic service! Very welcoming.
Dear Sam, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThank you so much for such great service Joshua.
Dear Omowunmi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Dexters, Ben S has been incredibly helpful and catered to what we were looking for. Visited many of the agents round kingston and they were by far the best, very friendly staff.
Dear Matthew, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
