Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleJust wanted to Thank, Jack Morgan for helping me out with the rental property. very polite & understanding. … More
Dear Alex, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've just rent an amazing new flat and agent Amelia did it super quick and without any stress! … More
Dear Soner, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service by lettings manager Ms. Amelia Davis, helped me shortlist properties according to my requirements with fast responses.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service Joshua .. always nice dealing with professionals! 💯 …
Dear Louise, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a very good experience with Sarah Todd at the Kingston office last week. Very informative and helpful. Would highly recommend. Also, the office is very nice, there is a very professional and friendly vibe
Dear Rodney, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat agency. Excellent service. Very professional and polite Amelia (true rockstar) from the lettings helped me find my perfect place. Always quick and accurate in responses and kept me updated so im very pleased how things were done.
Dear Alex, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI would recommend Dexters (Kingston) to anyone who wants a team who are dedicated and professional to sell their property. Kirk's persistence and good humour made a stressful experience better always staying in touch and managing my expectations.
Dear Denise, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAmelia Davis, Congratulations for work excellent of manager, for helping me find my apartment.You are extremely professional, fast and reliable. Understands what i want and … More
Dear Joao, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have been looking for a new home for a few months, and have been helped consistently by Jess Steer., one of the Lettings agents. … More
Dear Alexandra, Thank you so much for the fantastic feedback, Jess and the team will be delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThanks so much for Alex’s support in this process. Amazing service when renting my property in Kingston. Super helpful.
Dear Taylor, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames Antonio at Dexters Kingston has always been friendly, courteous, straightforward and helpful in my dealings with the agency.
Dear Maryline, Thank you for your great 5 star review, and mentioning your experience with James in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service from Kelsey at the Kingston office.
Dear Ewan, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThank you very much to jack Morgan! Communication was excellent and professional have already referred friends and family!
Dear Tamas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBen Surman from Dexters Kingston looked after us and was brilliant to deal with. Offered excellent communication throughout the process and was always on hand to give useful advice and information.
Dear Abid, Thank you for taking the time to leave such great feedback regarding your experience with Ben in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
4/5
GoogleContacted Joshua and upon request, immediately responded aptly.
Dear Nikita, Thank you for leaving a Google review . Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt was an absolute pleasure working with Jess from Dexters Kingson who is a true professional. She was very friendly, helpful and always on top of communication. Highly recommend.
Dear Tamara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleJust an amazing team led by Sonia! Huge attention to detail and excellent process from day one! Nothing is too much trouble to get sorted. Not many take the care and attention shown by Decters.
Dear Thomas, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleKelsey Hargan provided us few good options.
Dear Sheinnorn, Thank you for leaving a 4 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex offers timely and professional advice on the potential properties. He has definitely been of great support.
Dear Yvonne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter's were fantastic with our house sale. It was a fairly quick and swift sale but they did everything that was asked of them to a tee. Would recommend them no problem
Dear Ali, Thank you for taking the time to leave a great review in relation to our Kingston office. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Good luck with the move. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleGood service! Nice people in there, help me a lot.
Dear Liangxu, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery good experience with Dexters. Autonomously several branches contacted us to cover the areas we're looking in. Very friendly and helpful staff at the properties as well as on the phone. Good choice of properties.
Dear Viktor, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI receive 5 stars service from Jessica!
Dear bl4s3m4rz0, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service. Very reliable. Very friendly team.
Dear Taher, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
