Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can not fault the service, from start to finish they made the process so easy, I didn't have to worry about a thing. Communication was great. Would not hesitate to recommend them.
Amy · 10 December 2017
Agent replied
Dear Amy, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAn excellent estate agents and management company who I would totally recommend. Paul Ford my contact at Dexters has been competent and helpful at all times. Nothing is too much trouble for him.
Diana · 10 December 2017
Agent replied
Dear Diana, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleReceived excellent service from Ben. Efficient and fast communication has helped us secure the flat we wanted in a short time. Pleasantly surprised by Ben's and Dexters professionalism.
Stephani · 23 June 2020
Agent replied
Dear Stephani, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleReally helpful from inital conversations and fitting in viewings through to completing tenancy approval. Answered all questions and were always available to speak to me or call me back.
Trish · 9 February 2020
Agent replied
Dear Trish, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBen Surman from Dexters went above and beyond to help us find our perfect rental. He knew what we were looking for and delivered. … More
Grace · 28 October 2020
Agent replied
Dear Grace, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat and efficient, none of this faffing about business! Had a great viewing with Jessica, lovely girl, left very very happy and excited about buying a new house!!
Ella · 9 February 2020
Agent replied
Dear Ella, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Sonia and Tom .
They are very helpful and pro active. Stacie from the management team was also very attentive and always respond to me promptly.
Jacqueline · 11 September 2019
Agent replied
Dear Jacqueline, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGeorge Goodrich from the lettings team was very helpful and professional, I would recommend you ask for him to help you for your lettings requirements when you visit them.
Vishal · 11 September 2019
Agent replied
Dear Vishal, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have recently used Dexters Kingston on a property search and they have been a pleasure to work with Ben Williams in particular. He has given very helpful guidance and advice.
Laura · 10 December 2017
Agent replied
Dear Laura, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI have just rented a gorgeous flat through Dexters, working with a wonderful letting agent called Amelia. Prompt responses, helpful advice and clearly knowledgeable. I would recommend both Dexters and Amelia.
Suzy · 10 December 2017
Agent replied
Dear Suzy, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 2/5
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Edit on 1 Jan 2023
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Ed · 2 March 2023
Agent replied · 28 October 2023
Dear Ed, thank you for your updated review, I understand our director Sonia has been in touch with you and Anthony is working to resolve all your outstanding concerns. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service, hard working and kept my kids entertained while I signing the paperwork to put my house onto the market. Great agent who never seem to go home.
Jullian · 15 March 2019
Agent replied
Dear Jullian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmelia in the Kingston office was very efficient, enabling me to complete the letting and move into the flat in a very timely manner. Good communications and very responsive
Phil · 13 February 2019
Agent replied
Dear Phil, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJust l want to say thank you dexters, you are amazing our dreams became true with you, nice service humble behaviour, l will recommend dexters for everyone
Khozga · 10 January 2020
Agent replied
Dear Khozga, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmelia Davis has helped me from start to finish with my property search, she has a fresh approach and would recommend her to anyone looking for properties in Kingston!
Majeet · 10 December 2018
Agent replied
Dear Majeet, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a flat to let, and the staff at this branch were highly engaged, and engaging, regularly keeping in touch and suggesting suitable properties. A good experience.
David · 10 December 2017
Agent replied
Dear David, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleRenting a property for the first time can be challenging but with the help from Sonia answering any questions that I had, made the process a lot easier for me!
Hannah · 10 December 2017
Agent replied
Dear Hannah, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters Kingston have always provided me with a very efficient and professional service. Sonia has a very thorough knowledge of the local market. She is a pleasure to work with.
T · 10 December 2017
Agent replied
Dear T Nesser, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWorking with Jessica Gourlay and she is extremely professional and responsive to her customer's specific requirements, actively looking for the right solutions to position!
Mo · 9 October 2020
Agent replied
Dear Mo, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad an amazing experience working with Ben Surman, he was super helpful and efficient. Can't wait to move into our new home. Thanks :)
Zsofi · 16 September 2020
Agent replied
Dear Zsofi, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service and kind staff! Amelia and Paul are really kind and willing to help all the time, we can't be more grateful! We highly recommend this agency.
Hailie · 10 December 2018
Agent replied
Dear Hailie, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSuch a professional, helpful and friendly team as a whole, Charlotte provided great communication and knowledge throughout my experience, would defiantly recommend a friend go through Dexters in the future
Emma · 10 December 2016
Agent replied
Dear Emma, Thank you for taking the time to leave your five star review. I am very happy to hear that Charlotte and the Kingston office provided you with a professional service. I would like to wish you the best for the future. Kind regards, Sam Farnan Customer Relations
★★★★★ 5/5
GoogleBen and the sales staff at Dexters in Kingston have been fantastic and I have received an exceptional service from start to finish. A really helpful and professional team.
Robin · 10 December 2017
Agent replied
Dear Robin, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJust in 24h: 20 visits, 8 offers, 1 sale, this accomplished with just phone calls. Completion within 2 months. Very smooth process and excellent team. Thanks.
Stephane · 11 October 2019
Agent replied
Dear Stephane, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
