Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleDexter's, and Kirk, in particular, were a breath of fresh air. Incredible helpful and enthusiastic from initial viewings to completion. Would recommend this agency.
Dear Warren, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleTom showed us round a property today and was prompt to meet is and very friendly! Answered all questions and was very helpful
Dear Grace, We appreciate you taking the time to submit your review regarding the service you received from Tom at our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleThanks for your help Chloe, it was a really fun property search. We had a laugh and I’m now buying my future home.
Dear Claude, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleProperty agent(Amelia Davis) is so kind and very dedicated to make me satisfied. I can strongly recommend to visit and meet her!!
Dear Kwi, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGood service from Sonia regarding finding a tenant for our property. She is willing to go the extra distance in resolving things if needed.
Dear Alan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleReally fast and efficient customer service from Lettings team at the Kingston office, had excellent support from Ben and Amelia.
Dear Francesca, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleWhile we didn't end up letting from this agency, they were attentive and through, and we had a very good viewing experiance.
Dear Rae, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat company full of capable and helpful people, main reasons we decided to rent our house with them Thanks
Dear Juan, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAmazing service from Amelia Davis. Helpful, attentive, pro active and kind, and now have found the perfect property. … More
Dear Matisse, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat experience with Dexters Kingston, helped me find my ideal property with no hassle and professionalism. P.S, thank you again Tom for this.
Dear Ed, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters have an enthusiastic and motivated team who really got the ball rolling and maintained the momentum until the property was let out.
Dear Richard, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJess and the Dexters team have been very helpful and responsive. Highly recommend Dexters!
Dear Angela. We are pleased to read you received a five star service from Jess in our Kingston office. We hope that we can assist you again in the future. Kind regards Lily Tandy Customer Relations Team
5/5
GoogleVery pleased with the service from the sales team at Dexters Kingston. Ben and Gemma did a great job selling my house
Dear Ginny, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
1/5
GoogleI was very upset by my experience with Dexters, and have decided to discontinue my property search with them. … More
Dear Rosa, I am concerned to read your reviews regarding a number of our offices and we would value the opportunity to discuss this with you. I note that you do not wish us to hear from us further which is disappointing. However if you would like to email me directly I can ensure that only the relevant office contacts you in relation to your specific area search. My email address is customerrelations@dexters.co.uk and I look forward to hearing from you. Kind regards, Sam Farnan Customer Relations.
5/5
GoogleAlways reliable and available to answer our queries. We enjoyed our stay in the rented property and Dexters provided a great service.
Dear Alberto, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThe entire team at Kingston are professional and friendly, charlotte especially is always very helpful! Will be recommending to family and friends.
Dear Georgina, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAaron from Dexters has been very friendly and helpful. He understood my moving needs and made sure that I was kept informed.
Dear Jacqueline, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery professional team there at the Kingston branch. Very impressed with their communication and marketing strategy for the sale of our house.
Dear Mr Billett, thank you very much for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleReally good service found a property through Tom Porter, wonderful service and knew answers to all the questions I had.
Dear Alex, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJust completed on a flat with Dominic. Dealt with lots of agents but his service was outstanding. Definitely 5 stars
Dear I Hassan, We are delighted to read that your experience with Dominic at our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleBrilliant experience with Dexters. Very efficient. Our estate Conor Hayes helped me find my dream home. Very trustworthy.
Dear Louise, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRented through Dexters after being messed about by other agents. Was handled well and went as smoothly as these things can.
Dear James, I am delighted to read that our Kingston team came up trumps after your bad experience with another agent. We really do work hard to get the best for all our customers as we know how stressful finding a new home can be. Thanks for posting your review and awarding the team 5 stars in recognition of their service. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleAmazing experience so far, Sonia, Amelia and Luke have been helpful in this process of finding the perfect home. Many thanks
Dear Marco, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleNice team to deal with.., very helpful people, Bensurman and Amelia.. 👍👍
Dear Zuhair, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
