Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleThey were always available and very constructive. I stayed nearly two years and they were very helpful.
Dear Michael, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
1/5
GoogleI don’t want to tell name but I am really disappointed
Dear Sir/Madam, As I have been unable to find you on our database, I would really appreciate it if you could contact me with further details regarding your comments. Our service levels are very important to us and we would like to find out what has happened in order for you to post this comment. I look forward to hearing from you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI have always found Paul Ford very helpful and responding quickly to problems and queries.
Dear Caroline, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleAmazing service from the Lettings Manager Sonia De Abreu who is very professional and experienced
Dear Julian, Having read your review, we would like thank you for your feedback about Sonia from our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleSarah Todd gave a most satisfying property viewing experience in my lifetime
Dear Calum, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GooglePaul from property management team is a nice guy. Provided excellent and efficient service.
Dear Roxy, We are delighted to read that our Kingston Upon Thames Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat job Sonia @ Sonia De Abreu
Dear C Gooty agraharam, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleGreat service from Jessica Gourlay so far!!
Dear Tim. Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleVery efficient and courteous service from Sonia De Abreu and her colleagues!
Dear Dennis, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI was in search of a property to rent together with my friend. We found one in particular that we liked through Dexter’s agency, after much discussion with my friend we decided to go for the property. Upon nearly signing our contract … More
5/5
GoogleVery helpful staff, Amelia very friendly and helpful. Could not do more to help us
Dear Ryan, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSuperb team, very helpful on getting all the information we requested. Would recommend them 100%
Dear Tom, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRented a property with Thomas . Very easy process throughout, would highly recommend
Dear Sam, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWas dealing with a chap named Kirk, very friendly, efficient and knowledgeable, highly recommend
Dear John, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHave a great experience working with Paul Ford at Dexter’s in Kingston.
Dear Henry, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleGreat service from Amelia! Always available and she was very professional.
Dear Simen, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleSonia has consistently provided a very good and professional service.
Dear Tina, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional staff, great service. Would highly recommend Dexters in the Kingston borough
Dear Mark, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleReally great to work with. Professional, responsive, helpful, can't rate them highly enough!
Dear Paul, we really appreciate your comments. I know how hard the team work to make sure that they deliver the best service and look after all our customers to a 5 star standard. Thanks very much again. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleRecently bought a property through Dominic in Kingston office. Fantastic service throughout.
Dear Josh, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleTom helped me quickly and professionally .
Dear Dan, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleExcellent branch of Dexters. Very friendly and helpful throughout the whole process.
Dear Lizzie, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery professional and friendly staff. Our first time with Dexters was two years ago when we really needed to find a flat quickly. They were very accommodating and helped us find a beautiful flat we were happy to call home. Our Property … More
5/5
GoogleContinuous update on the latest property offers and very friendly agent.
Dear Thomas, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.
Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Dexters Surbiton, 20 Claremont Road, Surbiton, Surrey, KT6 4QU.
