Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTo my surprise, the manager of the Dexter Kingston branch Amelia herself responded to my e-mail inquiry for an advert by calling me within minutes, and the property was actually available (not as a lure like most of the advertised … More
Ted · 28 October 2021
Agent replied
Dear Ted, Thank you for your review, and mentioning your experience with Amelia in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFantastic service!! Alex had been super helpful and found many properties for us to choose from. Looking for a house is an exciting adventure with Dexters ☺️.
Karolina · 25 June 2023
Agent replied · 21 March 2024
Dear Karolina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been what the discount letting agent I ‘let go’ have not been - prompt, reliable, efficient, personable and fun.
Bill · 22 November 2023
Agent replied · 21 March 2024
Dear Bill, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was looking to move in Kingston Area. Called Dexters & spoken to the Director Anthony, who gave me lots of options and explained how the market is right now. Very professional. Would recommend..
Antonette · 28 October 2022
Agent replied · 28 October 2023
Dear Antonette, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOur agent, Jack, has been so helpful. He saved us from a big headache within such a short period of time. He understood what’s required and made spot on suggestions. We really appreciate that.
Gönül · 28 October 2022
Agent replied · 28 October 2023
Dear Gönül, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHelpful and have patient to help clients
with good service
Mustafa Soner Who work in Kingston branch provide very good service and efficient
Ho · 28 September 2023
Agent replied · 28 October 2023
Dear Ho, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to leave a review for Jessica as we have just completed on our house purchase which wasn’t completed through dexters but Jessica help with starting the process while also recommending the brokers and solicitors which we used for our purchase. Very professional and helpful throughout.
Lee · 14 July 2020
Agent replied
Dear Lee, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJessica Moreno 5 star service, great customer service and great at finding suitable properties for me and my partner. During a living crisis she only produced solutions! We loved her!
Beatriz · 2 March 2023
Agent replied · 28 October 2023
Dear Beatriz, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmelia, the manager helped me and my partner all the way through our property search- she was very patient with us, reliable and on the ball. She got everything done ASAP. She was professional, always sounded happy and chirpy. … More
A · 28 October 2021
Agent replied
Dear Esther-Lee. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThank you Amelia for the help in helping us get this property.. thanks so much.. I will definitly recommend my friends and family if they ever want to buy/sell or rent.. Thanks once again...
Bradley · 15 March 2019
★★★★★ 5/5
GoogleI got really good service from Alex Fraser. He had found us what exactly we need.
Hakan · 20 February 2024
Agent replied · 21 March 2024
Dear Hakan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGood, personable help from Josh and Lucy. They expertly do what agents should do - liaise between all parties involved.
Pavel · 22 November 2023
Agent replied · 21 March 2024
Dear Pavel, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSpoke with harvey at Dexters he was really helpful on helping me find somewhere. Very kind and friendly would recommend!
Erin · 22 November 2023
Agent replied · 21 March 2024
Dear Erin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMs Emily Healey has provided me great assistance in sourcing property for me. She is very polite, helpful and responsible.
P · 22 November 2023
Agent replied · 21 March 2024
Dear P Li, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience has been great with the support of Maddie Waterman. She's great! She was able to find me and my family a property that's what we've been looking for. Thank you, Maddie.
Murilo · 28 October 2022
Agent replied · 28 October 2023
Dear Murilo, Thank you for your review, and mentioning your experience with Maddie in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was taken care of by Amelia to find the right letting for me and she delivered! She suggested a brand new property we hadn't seen advertised and loved it, she made the viewing easy, and has been great throughout the following stages of the renting process, 5 out of 5!
Valerie · 13 January 2018
Agent replied
Dear Valerie, thanks very much for your review and I know Amelia will be really pleased to read this. All our consultants make sure they are fully aware of all their applicants requirements so that when do take on a new property they know exactly who to go. Many thanks again for the feedback and 5 stars! Kind regards, Sam Farnan, Customer Relations Team
★★★★★ 4/5
GoogleWe get very good services and close interest from Ms. Kelsey Hargan who met with us in Kingston Dexters Office.
Fahri Kartal-Aysel Kartal
Fahri · 29 August 2023
Agent replied · 28 October 2023
Dear Fahri, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have yet to find a property but having been 2 months into my search I have dealt with a number of agents. James Wildsmith from Dexter’s has been the best so far! He’s helpful, friendly and I hope he’s the agent I find through!
Sabrina · 28 October 2020
Agent replied · 28 October 2023
Dear Sabrina, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSold my place with Dexters. There are a lot of choices of estate agents in Kingston but chose them as had bought the house with them originally and enjoyed the experience. Natalia did the pre sales process and gave me the confidence that … More
Doug · 28 October 2020
Agent replied
Dear Doug, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy friends and I have been looking for a property to let since more than a month ago and Dexters have been sending me recommendations based on our preferrences until we found the property we really liked. My friends and I are really … More
Tricia · 28 October 2020
Agent replied
Dear Patricia, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have rented out our property through Dexters for many years, and we have always been impressed with the quality of service we've received from the team there - and I mean both the Lettings Team, and also their back office colleagues who … More
Angus · 28 October 2020
Agent replied
Dear Angus, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been a customer of Dexters Estate against for around 15 years and I am very happy with the service.
Fay · 14 October 2023
Agent replied · 28 October 2023
Dear Fay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey hargan helped us to get the house in Kingsnympton part. It was a great service 5 stars.
Sujay · 22 December 2023
Agent replied · 21 March 2024
Dear Sujay, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleYour staff Mustafa who I spoke to was very polite helpful and friendly .
He also provided me the information I required. I have excellent service from him.
Linda · 1 April 2023
Agent replied · 28 October 2023
Dear Linda, Thank you for your lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
