Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been out viewing with the Dexters sales team in Kingston recently and they have been a pleasure to work with. Chloe in particular has been great, knowledgeable on the area and the properties. Much more helpful than most of the other agents I have experienced recently.
Ashley · 10 December 2018
Agent replied
Dear Ashley, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI’ve just rented a property through Dexters in Kingston and Taylor McNeil has been very helpful through the whole experience
Jennifer · 28 September 2023
Agent replied · 28 October 2023
Dear Jennifer, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service from Taylor. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a very smooth experience with Emily and David from Dexter’s who helped our purchase go through quickly. Many thanks
Andrew · 28 September 2023
Agent replied · 28 October 2023
Dear Andrew, Thank you for your kind comments regarding the Kingston team and your 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJack helped us finding the right property very quickly and efficiently, with all the admin sorted out within a day. Highly appreciable when busy working. Great customer experience !
M · 1 January 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJessica has provided me and my partner amazing service in helping me and my partner find a home for our family.
Katie · 29 August 2023
Agent replied · 28 October 2023
Dear Katie, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFrom the outset Dexter’s were professional and efficient. Starting with Ben’s visit, he was extremely knowledgeable of the area and specifically my road to completion the whole process was pretty much stress free. I was kept up to speed at all times, would have no hesitation in recommending.
Dan · 29 October 2018
Agent replied · 28 October 2023
Dear Dan, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleDuring a very difficult time, Dexters have handled the house sale, professionally, sensitively and with understanding.
Ben williams has taken the time to explain the whole process in a very easy to understand manner. Communication has always been clear, concise and totally transparent.
Lady · 28 October 2020
Agent replied
Dear Lady J Sturgeon, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been with Dexters for over a year now and the beginning of tenancy was a bit difficult but when my property manager Charlotte Nugent had taken over everything ran smoothly. She was very professional and efficient. All queries were dealt with very quickly and adequately.
Liny's · 16 May 2019
Agent replied
Dear Liny, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy first impression was not great. I was assigned to an agent who got details and everything wrong. However upon calling back after a month I was assigned to Beckie who was great, showing us round lots of properties and telling us about the … More
Dan · 29 October 2019
Agent replied
Dear Dan, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googlehad such a brilliant experience with Dexters. I was on the market with another agent for a while, which didn't prove fruitful. Natalia in the office had kept in touch throughout my time on the market, super keen to help! we decided to give … More
Peter · 29 October 2019
Agent replied
Dear Peter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was very pleased with Jessica Wood. She is extremely efficient, well organised, helpful & friendly.
Jessica · 22 December 2023
Agent replied · 21 March 2024
Dear Jessica, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJosh and Evie are the best agents I dealt with in the area, the engagement and correspondence has been great, they are professional and polite
Jona · 1 May 2023
Agent replied · 28 October 2023
Dear Jona, Thank you for your lovely words and for leaving a 5* review. The team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much for all your help with our rental search in the area! Ben Surman in particular has been exceptionally helpful and efficient in bringing us through the process and securing us our new home.
Thanks!
Jamie · 28 October 2021
Agent replied · 28 October 2023
Dear Jamie, thank you for your 5* review. We are pleased that you had a positive experience with Ben in our Kingston office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFrom the outset Dexter’s were professional and efficient. Starting with Ben’s visit, he was extremely knowledgeable of the area and specifically my road to completion the whole process was pretty much stress free. I was kept up to speed at all times, would have no hesitation in recommending.
A · 11 July 2018
Agent replied
Dear Dan, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleVery nice person, gave me a couple of options to chose, sadly I didn't take any. Professional and attractive.
Cesar · 7 October 2023
Agent replied · 28 October 2023
Dear Cesar, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was completely happy with the professionalism and service provided by the companies representative Emily. Highly recommended
Nataly · 22 November 2023
Agent replied · 21 March 2024
Dear Nataly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI dealt today with Kelsey Hargan for lettings viewing and everything was handled smoothly and professionally .
Massimo · 22 November 2023
Agent replied · 21 March 2024
Dear Massimo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently purchased a property using Dexters, with Katrina Touzakova as the consultant. Dexters were professional and helpful at every step of the process, and i cannot recommend highly enough.
Pierre · 28 October 2022
Agent replied · 28 October 2023
Dear Pierre, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThanks to Dexters Kingston, and particularly our agent Ethan for brilliantly assisting us from start to end. The whole process has been exceptionally smooth and quick, incomparable to previous experiences.
Aykut · 28 October 2022
Agent replied · 28 October 2023
Dear Aykut, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters team is well-resourced. Mustafa, an employee at this particular branch, has demonstrated deep local property market expertise and a willingness to go the extra mile in his service.
Hakki · 28 October 2022
Agent replied · 28 October 2023
Dear Hakki, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure meeting Alex Fraser. He has been very helpful and extremely patient in answering our questions. We are confident he will help us find the perfect property!
Renee · 28 October 2022
Agent replied · 28 October 2023
Dear Renee, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleGenerally good. However, the agent doesn't pay much attention to the rental side and it can take a while for a response, so you need to constantly ping them.
Vladimir · 2 December 2022
Agent replied · 28 October 2023
Dear Vladimir, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic speedy professional service from Alex. Made moving into our new home a breeze
Daniel · 21 January 2024
Agent replied · 21 March 2024
Dear Daniel, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not … More
★★★★★ 5/5
GoogleI came across Joshua and he was very clear and very informative from his part. Recommend him always
Prity · 21 October 2023
Agent replied · 28 October 2023
Dear Prity, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
