Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleDexters Kingston Lettings have been very helpful over the years Sonia De Abreu ,the Lettings Director, has always taken a peroneal interest with Letting my Flat in Kingston
Dear Frank, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Thank you for taking the time to leave a wonderful review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’m a student looking for my second year house, and Joshua has taken the stress away! He is very attentive with sending over links to houses in my area! Thank you
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames Castleman at the Kingston office has been very helpful with my search. It is good to deal with an experienced professional with good communication and a pleasant and efficient manner.
Dear Mitchell, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've recently had the pleasure of dealing with Ben Surman from the Kingston office. He was professional, courteous and helped me to view a new property quickly. Ben also arranged all of the necessary paperwork to be completed and kept me … More
Dear Patrick, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleHaving arranged to have valuations from a number of estate agents we found the valuation recommended by Dexters estate agents to be the most realistic based on recent comparable sales to my property. From my first meeting with Ben, I knew … More
Dear Russell, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have been in contact with Joshua from the Kingston branch regarding renting a flat. He’s been kind, professional and always available which is very much appreciated. Highly recommend
Dear Chloe, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were extremely impressed by the level of professionalism, local knowledge and timely communication offered by both Ben and Gemma. Having initially listed our property using Housesimple, we can honestly say that Dexters' service was far superior and will be our choice for selling in the future. Thanks again to all the team
Dear Lyndsey, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI would like to say a huge thank you for Ben Surman and Dexters team for all the great service and professionalism provided for us in the past few weeks. I am delighted to say we finally got our new perfect home!! Thank you very much!
Dear A C, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleSuch a pleasant experience dealing with Emily and Mus, both very knowledgeable and friendly, kept me updated and informed about the whole process while maintaining a high level of professionalism! Couldn’t recommend them any more!
Dear Robbie, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex provided an excellent service as we sought to find a rental in Kingston, we had some pretty specific needs and he paid attention. So he didnt waste our time with places that didnt suit.
Dear Niki, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSuch a pleasant experience when looking for our first house! We had Jessica Moreno look after during the process. Great service, communicated really well with a great knowledge about the properties of interest. Thank you!
Dear Sasheana, thank you for taking the time to leave us a 5* review. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHave been dealing with Sonia for about two years, she have been helpful and dedicated. Everything have been running smoothly for the renting of the flat. We are very please with her services. Thank you
Dear Yubi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad the pleasure of dealing with Katrina, she was incredibly helpful and accommodating. She made everything so easy and smooth. Couldn’t have asked for a better agent. Thank you so much for your assistance Katrina.
Dear Dee, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleA very kind and efficient agent that one would look for.
5/5
GoogleTaylor McNeil was amazing! Helped us find a flat so quickly after months of looking without his assistance. Very friendly and have no complaints.
Dear Georgina, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had a great experience with Katie at dexters, she was really friendly and helpful with my property search, she responded quick to my emails and gave me all the information I needed!
Dear Kim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI wanted to say a big thank you to the team in Dexter’s Kingston. All very professional and helped me find my property. Natalia especially acted very knowledgable and kept in contact a lot. We met Frankie for a few viewings and he knew the … More
Dear Selenky, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great viewing with the lovely Kelsey who was very thorough when showing us the property and was happy to answer any questions we had
Dear Olivia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia has managed our property for sometime and is very efficient, quick to react to any issues, professional and friendly. A pleasure to do business with.
Dear Barrie, Thank you for your kind words and 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had such a brilliant experience renting a new house with Ben Surman. He went above an beyond, kept me in the loop at all times and helped make this process a really nice experience. Couldn't have a been better :) Thank you!
Dear Kate, thank you for taking the time to leave a 5* review for Ben in our Kingston office. We are pleased to read this and are thrilled you had a great experience. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleFantastic service!! Alex had been super helpful and found many properties for us to choose from. Looking for a house is an exciting adventure with Dexters ☺️.
Dear Karolina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTo my surprise, the manager of the Dexter Kingston branch Amelia herself responded to my e-mail inquiry for an advert by calling me within minutes, and the property was actually available (not as a lure like most of the advertised … More
Dear Ted, Thank you for your review, and mentioning your experience with Amelia in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleCurrently searching for a property and I’ve found Dexters to be fantastic in helping my search, great communication and recently Josh has suggest a great property for me!
Dear Tallie, Thank you for your great 5 star review, and mentioning your experience with Josh in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally efficient, helpful and friendly staff. If you need to let or put your property in rental market in Kingston, this is the team you may rely upon.
Dear Ahsan, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
