Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
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5/5
GoogleI have been renting my property with Sonia at Dexters Kingston for 2 years now and the service was perfect. I had to handle a change of tenants remotely during the covid period while being based abroad, and they managed to make the transition seemless. Great team !
Amyn Β· 18 May 2021
Agent replied
Dear Amyn, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleRecently rented a property through this Dexters office. Very professional and thorough experience, supported throughout by Kelsey and only have positive things to say. β¦ More
Headhnter Β· 23 October 2023
Agent replied Β· 28 October 2023
Dear Headhnter, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleDexters were utterly professional, super speedy and great at keeping me informed when I out my house on the market with them. I had a huge amount of confidence in all the team who were assisting me. Within a week, they had arranged more than 20 viewings, and I had 7 offers on the house.
Judith Β· 10 December 2018
Agent replied
Dear Judith, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
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5/5
GoogleI have rented my property through Dexters in Kingston for many years and have always received excellent support and advice and in particular from Sonia De Abreu
Martin Β· 28 September 2023
Agent replied Β· 28 October 2023
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJoshua at dexters has been amazing helpI on my house search. He is very professional and regularly checking hows my search going offering me always good solutions. Hardworking and persistent. Brilliant to come across π β¦
Leila Β· 1 January 2023
Agent replied Β· 28 October 2023
Dear Leila, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
Googlethank you so much joshua! for his work! he helped me a lot in finding a house, on the best conditions for me!! I recommend it to everyone!!!
ΠΠ½Π΄ΡΡΠΉ Β· 29 August 2023
Agent replied Β· 28 October 2023
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleExcellent service from Dexters, friendly, knowledgeable and helpful staff. Would recommend them to anyone looking to rent/buy a new home.
Paul Β· 29 February 2024
Agent replied Β· 21 March 2024
Dear Paul, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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5/5
GoogleGreat communication and service from Joshua and Sonia in the lettings team. They managed to find us an excellent property in Kingston that suits our requirements and were very responsive to our questions and queries.
Craig Β· 31 January 2023
Agent replied Β· 28 October 2023
Dear Craig, Thank you for your kind comments regarding Sonia and Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe have been renting our two properties with Dexters for several years. Both Amelia and Sonia have always been very professional. They have promptly replied to our queries and have given us excellent service overall.
K Β· 31 January 2023
Agent replied Β· 28 October 2023
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI would highly recommend Dexters when you are planning to look for a place to stay. The process was fast and smooth. It was hassle free indeed! And I am very happy about it given that it is very hard to look for a place here in Kingston β¦ More
Jenifer Β· 28 October 2020
Agent replied
Dear Jenifer, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
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1/5
GoogleAppalling service. Promised to drop keys off at 8pm, now 10pm and still waiting. Great when they want your property on the market but very ignorant after.
More about the listing. Awful to work with, couldn't write the advert properly, had to be told what to do during each step of the selling process. Very unprofessional.
Jeona Β· 10 December 2017
Agent replied
Dear Manj, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team
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5/5
GoogleWe have just completed on our house which we bought through Dexters. The whole process was very easy, helped massively by Ben Williams and Gemma Riley particularly who made every effort to communicate with all links in the chain, keeping everyone up to speed and ensuring it was as painless as possible. Would definately recommend them!
Sarah Β· 10 December 2017
Agent replied
Dear Sarah, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
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5/5
GoogleHassle-free experience. Our agent was Joshua Evans and we absolutely had a positive experience with the viewings, organising and scheduling them. Good Communication. Thanks for the lovely experience Dexters.
Vanshika Β· 30 July 2023
Agent replied Β· 28 October 2023
Dear Vanshika, We really appreciate you taking the time to leave such lovely comments about Joshua. He will be pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleGreat service from Sonia - from the initial conversation to the setting up of the services and on-going management of the property. Very friendly, efficient and super professional. Highly recommended.
Jason Β· 30 June 2023
Agent replied Β· 28 October 2023
Dear Jason, , we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleSonia and Donalina at Dexters in Kingston have always provided a great service, Iβve found them to deal with tenant issues and queries very efficiently and effectively. Very happy with the service.
SAM Β· 1 May 2023
Agent replied Β· 28 October 2023
Dear Sam, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldnβt have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleBeing new in the environment, and very busy with everyday work, I wanted a make a prompt, well informed decision. You might think they wonβt fit together until you find Ben Surman from Dexters Kingston. Letβs say, I didnβt expect to be one β¦ More
Sam Β· 28 October 2021
Agent replied
Dear Sam, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
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5/5
GoogleI have been working with Ben on renting a flat with my friends. He has been awesome and very professional! He is quick on his responses and very helpful when something occurs. He explained us very simple how everything works and made our β¦ More
Nikolaos Β· 28 October 2021
Agent replied
Dear Nikolaos, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleGenuinely amazed by the service from Dexters when renting our house!!
We had been struggling for several weeks to get offers on our house at the right β¦ More
Simon Β· 25 July 2023
Agent replied Β· 28 October 2023
Dear Simon, We really appreciate you taking the time to leave such lovely comments about Sonia. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
Googlethe best agency i have seen and kelsey have done a good job finding the best house.
thank you everyone
Mandadi Β· 20 February 2024
Agent replied Β· 21 March 2024
Dear Mandadi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.
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5/5
GoogleHighly recommend. I am looking for a house with Dexters Kingston. I am very appreciative that Alex Fraser always keeps us updated. He was very friendly and helpful.
Many thanks, Alex and Dexters!
Joey Β· 22 March 2023
Agent replied Β· 28 October 2023
Dear Joey, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleReceived a great service from all the staff at Dexters Kingston office - particularly from Frankie Donald, who went the extra mile to keep me informed of progress and push the sale through as soon as possible.
Sharon Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Sharon, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleVery happy with the service our letting agent Ethan provided us with, he has been very accommodating and patient and has managed to find me and my friends an amazing flat for our final year at university.
Ella Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Ethan, Itβs great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWhen I arrived at the house to viewing, Jessica guided me kindly. She also explained in a good manner with smile. My wife and me was very happy to viewing thanks to her. Their service was nice.
DOHYUNG Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Dohyung, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleOur agent Maddie, from Dexters Kingston , is amazing!
Sheβs been extremely efficient in helping us. She always made sure we got the best deal possible. I highly recommend her services. Thank you, Maddie, for your help.
Rogerio Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Rogerio, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Maddie achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
