Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are very impressed by the quality of the service offered by Dexters.
Our letting agent, Alex Fraser, has done a terrific job, assisting and guiding us since the early stages.
We can't be happier with our new house.
Danilo · 28 October 2022
Agent replied · 28 October 2023
Dear Danilo, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJoshuaEvans@Dexters provided second to none customer service to me. I’m still looking to rent and he is continuously updating with let businesses. He is very professional, efficient and friendly. To have Joshua at the frontline of Dexters … More
Huda · 28 October 2022
Agent replied · 28 October 2023
Dear Huda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been fantastically proactive in sending potential properties. They've also been very responsive to enquiries, getting viewings booked in at short notice. Dexters really stood out at a time when the quick moving rental market is … More
Nikky · 28 October 2022
Agent replied · 28 October 2023
Dear Nikky, Thank you for your kind comments regarding Jack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTaylor McNeil was very polite, efficient and to the point. Made everything very straightforward and according to our needs. Much appreciated!
Kate · 7 March 2024
Agent replied · 21 March 2024
Dear Kate, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have had umpteen problems with the flat we have been renting for the last three years, but thanks to the lovely Caitlin McCartney stoically working her way through them, they have now all been resolved. Thank you!!
Mary · 2 December 2022
Agent replied · 28 October 2023
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently contacted Jordon to assist in my apartment search. He has been helpful and attentive. I feel confident he will be able to help us in finding an apartment and assassinating us through this sometimes stressful process.
Adrian · 2 December 2022
Agent replied · 28 October 2023
Dear Adrian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing, nice and professional service, thank you Amelia!
Paulina · 10 December 2018
Agent replied
Dear Paulina, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI called Dexters Kingston enquiring about putting my property on the market and was put on the phone with Paul. He was extremely patient and helpful as he explained my various options. A 10/10 experience and during my future property endeavors I will definitely be using Dexters! Will be recommending to all my friends and family.
Taylor · 10 December 2018
Agent replied
Dear Taylor, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleThe agent Kelsey helped me a lot to get some useful information about the property. Also provided some alternative options that I would like. Friendly and helpful, recommendable.
김현영 · 28 September 2023
Agent replied · 28 October 2023
We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a very good experience viewing a property with Joshua Evans. He was already there when we got for our appointment. Showed us around the property and explained in detail all our queries. Polite and well mannered
Abby · 1 January 2023
Agent replied · 28 October 2023
Dear Abby, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston Upon Thames office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTaylor McNeile was helpful in finding us a flat quickly that met all of our needs. Very grateful for how communicative, professional and supportive he is. … More
Sabrina · 23 September 2023
Agent replied · 28 October 2023
Dear Sabrina, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally helpful and friendly staff, especially Jordan thanks mate
Sam · 10 December 2017
Agent replied
Dear Sam, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSonia and her team delivered a 5 star service!
Veronica · 10 December 2017
Agent replied
Dear Veronica, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexter’s assisted us in finding a great home, even though we were still in South Africa waiting to relocate. Alex, our estate agent was extremely professional, helpful and kind. Everything one needs whilst stressing about immigration.
Deveny · 31 January 2023
Agent replied · 28 October 2023
Dear Deveny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding service by Sonia De Abreu, always had amazing communication and is willing to put in 100% effort into help and solve any problems that have come up over the years.
Mateo · 30 June 2023
Agent replied · 28 October 2023
Dear Mateo, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to say a huge thank you for Ben Surman and Dexters team for all the great service and professionalism provided for us in the past few weeks. I am delighted to say we finally got our new perfect home!! Thank you very much!
Ariadni · 28 October 2021
Agent replied · 28 October 2023
Dear A C, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have had a poor experience with some letting agencies in the past and was a little skeptical. However Maddie at Dexters kingston restored my faith in the profession . She prioritised my needs and worked with me to find a place that suited … More
Jay · 28 October 2021
Agent replied · 28 October 2023
Dear Jay. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan helped us secure a house in very less time. We had very good viewing options too. Really appreciate her patience and work.
R · 22 December 2023
Agent replied · 21 March 2024
Dear R Pratiksha, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTaylor assisted me with all the paperwork for renting my property, and everything went flawlessly. I'm very thankful for his work.
Sila · 20 February 2024
Agent replied · 21 March 2024
Dear Sila, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleConor Hayes did an amazing job from start to finish, he identified only suitable properties rather than bombarding us with places that don't meet the criteria. He has been in constant communication throughout the process and kept us in the loop every step of the way. Brilliant service
Tom · 20 May 2021
Agent replied · 28 October 2023
Dear Tom, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston Upon Thames office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleI was under the care of Lucy who handled everything very quickly and efficiently. It was a slightly complicated situation but she gave me great advice and handled it very well. I was very grateful for her experience.
Lindsey · 28 October 2022
Agent replied · 28 October 2023
Dear Lindsey, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a wonderful viewing session conducted by the Agent Jordon Hickson. Perfect elaboration of the property and sufficient explanation to questions asked about the property. If I would choose to rent/buy a property, I would choose Dexters.
Ellen · 28 October 2022
Agent replied · 28 October 2023
Dear Rehema, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust before the pandemic struck, Dexters found us a tenant. Unfortunately, Covid put-paid to that plan...but the Dexters lettings team were really compassionate and understanding as we struggled with almost complete loss of income. Two and … More
Lindsay · 28 October 2022
Agent replied · 28 October 2023
Dear Lindsay, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Joshua at Dexters. I contacted them last week for rentals and he was very friendly, professional and quick to see what options were available for me. He also followed up with a call. Great service!
Michelle · 28 October 2022
Agent replied · 28 October 2023
Dear Michelle, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
