Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
4/5
GoogleJessica have clearly explained all the possible availabilities and reassured that she will update with me with more availabilities that is suitable for us. It was great experience talking to you.. thankyouu....
Dear Sreekutty3011 Athira, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua Evans Is wonderful person very helpful, professional and sincere with is job I am very grateful for is amazing dedication in finding house for me Hope to keep the same relationship in future with Dexter
Dear Luis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmelia was lovely and everything is sent and confirmed quickly and efficiently.
Dear Matthew, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleIt was refreshing working with Joshua on this search. I appreciate the depth of the conversation and your responsiveness. I look forward to working with him should the opportunity arise
Dear Charles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAs a new customer, I would like to praise all the Dexters letting agents I have dealt with so far for their being able to understand what I am looking for, their professionalism, friendliness and ability to listen (which is rare). … More
Dear Laura, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBen was excellent, honest and well informed.
Dear Simon, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI dealt with Thomas, and he has been very helpful and professional.
Dear Javier, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleSeveral branches of Dexters in a few locations worked together to find us an amazing range of flats - cmmunicating much more promptly and proactively than any of the other competing agents. Once we'd found our flat Alex worked above and beyond tackling problems that arose to ensure we got it. We're very pleased.
Dear Peter, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThank you George for finding us our dream flat :-)
Dear Harrison, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSonia and Ameila have been fantastic at letting my proprety from the first viewing ! Thank you for all the help and prompt responses from the start to getting the property let ! Great service!
Dear Andrei, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe are landlords and have been letting out a property with Dexters for a few years now and have had a great experience. They are friendly and very responsive. In particular, Elizabeth Tavener-Parkhurst from Dexters was really helpful when addressing questions I had regarding tenancy management! Thanks so much! :)
Dear Gerard, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleTaylor was very helpful in our property search.
5/5
GoogleMustafa in the Kingston branch is always so thorough with his work and provides full detail of everything you need to know providing an excellent service always. He is very helpful and polite. It is always a pleasure to talk to Mustafa.
Dear Zehra, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery very impressed with Dexters. Our agent Maddie, in particular has been nothing but kind and patience and brilliant, throughout a process that took far longer than expected due entirely to problems on my end. But even when I wasn't … More
Dear Matthew, Thank you for your review, and mentioning your experience with Maddie in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFast response times, great offers and a very helpful personalised approach to finding a home. Really grateful to Amelia, setting us up with a fabulous new home right before the holiday season, with a really short notice. Very much recommended!
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCaitlin McCartney has been absolutely amazing throughout the whole process of renting the property. Always gets back to me ASAP and whenever an issue has occurred she’s been able to sort it out promptly. Couldn’t recommend enough! 😊 …
Dear Saffie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOutstanding service by Dominic and the team at Dexters. Will definitely recommend
Dear Alonso, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI enjoyed the support I received from dexter when i was looking to rent in Kingston. They were helpful from the start of the letting process to the end. I highly recommend them.
Dear Tolulope, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been dealing with Taylor, Sonia and Donalina at Dexters Kingston and we have been very pleased with the service, both friendly and competent. Would recommend
Dear Rame, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had five star customer service experience with lettings agent Amelia Davis. She brought several high quality rental flats for us to consider in tricky market situation and helped throughout the process with highly professional, positive way. Highly recommend her!
Dear Paivi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKirk was extremely helpful and diligent throughout our property search.
Dear Kit, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI got a number of agents round to value my home and ended up meeting Natalia. She was very informative and not the usual pushy sales pitch. I was always kept up to date on the sale of my home and the team did a fantastic job securing a buyer within 3 weeks. thank you again.
Dear Mary, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Upon Thames Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
4/5
Googlegreat service and Harley has been very helpful.
Dear Markus, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleTrying to move right now is really tough but Joshua at Dexters has been incredibly helpful and is really keeping us up to date on potential opportunities. We really appreciate all of the help we are receiving!
Dear Tia, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
