Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleTaylor McNeil is a very professional and friendly agent who has been patiently and proactively addressing my needs and responding to my messages in a timely manner. I am relieved to have him help me find a property.
Dear Zhebing, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am truly grateful for James Castleman of Dexters-Kingston as he is remarkably committed to make our journey less stressful and more straightforward. He is very prompt in correspondence and genuinely helped us understand the complexities … More
Dear Maricris, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSonia DeAbreu was great help in finding good tenants. Process was made stress free
Dear Nicholas, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe have recently been looking to buy a property through Dexters, and we had a very good experience with this agency. Mustafa especially has been responsive and helpful through the process and answered all our question. He went above and … More
Dear Zara, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery Professional and great charismatic agent Nitesh took the time to find us the perfect home based on what suited us, we are now moving onto the next stage of ours and it has been a breeze, I would definitely recommend Dexters and more … More
Dear Jamie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTheo showed us round a property we are hoping to purchase and let us have ample time to wander round at our own pace, was extremely informative about the architectural and other features of the house, and even went so far as to recommend … More
Dear Lawrence, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally excellent service. I received a call back from Nitesh within an hour of my initial call and he was very helpful in keeping me up to date with the newest property's to come on the market. Highly recommend using the team for the Kingston area.
Dear Samuel, Thank you for your review, and mentioning your experience with Nitesh in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy husband and I were looking for a property that we would buy and had come across dexters as they had a property that we liked. After inquiring, we immediately received a call and made the viewing! Mustafa, our agent, was very kind and … More
Dear Leah, Thank you for your review, and mentioning your experience with Mustafa in our Kingston office. We strive in offering the best service and we wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally satisfied with my dealings with Jordon, in particular. We didn’t find our place this time for various reasons but he was very happy to help. Jordon remains the only person who contacted me with a property in mind - of all the agents … More
Dear Mikey, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our XXX office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters have been amazing with helping me and my partner to try find a flat in these tough times and they have been on the ball with showing us potential properties, viewings and help with references to landlords . They have all been very … More
Dear Miguel, We really appreciate you taking the time to leave such lovely comments about Amelia. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston Upon Thames team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI must say that Dexter’s really changed my expectations of estate agents. Natalia came over to offer the valuation and kept in touch from start to completion. The whole team acted professionally and really communicated with me. Great all round and really made my home move an enjoyable experience. Would definitely use again, a real 5 star service! Well done and thank you
Dear Jackie, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleKelsey at dexters kingston has been great, she kept me in the loop at every stage of the process, she was speedy and suggested properties that had my non negotiables
Dear Mary-Joy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not … More
5/5
GoogleWe have found Joshua Evans very proactive in keeping us informed about suitable rental properties that could meet our needs He has been very professional and knowledgeable about our needs and properties that might be suitable
Dear Ron, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have rented our property through Dexters for many years now - their staff under Sonia De Abreu have always been efficient and professional. The teams knowledge, efficiency, and negotiating skills has been very good. Thanks to the entire lettings team at Kingston.
Dear Madhu, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur third tenancy changeover worn Dexters Kingston, as landlords. Helped by Amelia and Sonia. Would recommend.
Dear Catherine, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleMy first ever public review here. Paul has been very professional. Great service, worth 5 stars!
Dear YuHui, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleA very big thank you to Lucy how was extremely helpful and did an amezing job.
Dear Siamak, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have Just had a very nice conversation with a lovely young lady called Bella. A real credit to Dexters.
Dear Francis, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleA big thank you to Sonia who has been helping me rent my property over the past few weeks She has been easy to deal with with great communication skills and fast reply’s A valuable asset to the company.
5/5
GoogleI called to speak about some advice from your Sales department and I spoke to a lovely lady named Emily, she was very helpful and I have to say extremely professional I will be recommending this company to anyone looking to move etc … More
Dear Emma, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThis is the second time we have looked for a rental in Kingston and the second time we have been truly impressed with Dexters. The agents are all lovely, friendly, efficient and know their market. I sent my first email regarding looking for … More
Dear Angela, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai Customer, Relations Team
5/5
GoogleI have been using Dexters Kingston for a long time, they are basically one of the best agencies in the area. The variety of the services they offer with competitive fees, the proficiency and the respond time put them in the top compared … More
Dear Delan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was very lucky to have Joshua Evans helping me find a property, he was extremely attentive and patient. May all estate agents be like him! :)
Dear Kadija, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleThank you very much Jessica Moreno for your help in our search, we have been looking for over 1 year and every time you have had new houses come on you have kept us informed time and time again. Thank you for your patience.
Dear Alaa, thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
