Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKelsey from Dexter's helped me with my search for a property and was willing to help my every enquiry. She was also polite and gave me choices suited to my preferences. Would commend the service to anyone looking for a property agent.
Muhd · 30 June 2023
Agent replied · 28 October 2023
Dear Mugd, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEven though I found an apartment via another agent at the end, Kelsey Hargan has provided a really professional and efficient service for me!
Jane · 26 July 2024
Agent replied · 25 August 2024
Dear Jane, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleWARNING!!! Please try and find another agency to use for tenancy management. It has been awful as a tenant. Waited 25 days after leaving the property to receive my deposit back!! Full amount so no disputes just pure incompetency. The staff … More
Danielle · 31 May 2023
Agent replied · 28 October 2023
Dear Danielle. It is disappointing to read that you have not received a five star service from our Kingston office. Thank you for bringing this to our attention and I have asked the Director of the office to make contact with you regarding this issue. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI have recently come back from Sydney and looked for new home to settle down for my family, although my difficult situations and time limits Dexters Kingston in Amelia, she was super helpful during the whole process. She is proactive, clear, quick to respond, problem managing etc, just amazing. Highly recommended to anyone looking for their new home and thank you for all your help.
Unsul · 11 September 2019
Agent replied
Dear Unsul, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with Conor and had a very good experience. Highly professional!
Arianne · 17 March 2021
Agent replied
Dear Arianne and Rafael, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWonderful experiance and fantastic customer service from Taylor McNeil who tiressly searched for my perfect home and consistently keept me posted with the latest updates throughout the entire process.
Highly recommendeded :-)
Agata · 20 February 2024
Agent replied · 21 March 2024
Dear Agata, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleI like to give a shoutout and credit to a guy called Alex fraser, honestly this guy was very helpful through out the process of trying to rent a place from start to finish, everytime i had a question or not sure about something this guy was … More
Dave · 28 October 2022
Agent replied · 28 October 2023
Dear Dave, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had been letting a flat in Kingston for over 12 years and had used the same agent to provide a fully managed service. At the end of the then tenancy decided to look at other agents in Kingston to get some comparison. Sonia De Abreu of … More
Philip · 28 October 2022
Agent replied · 28 October 2023
Dear Philip, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleChloe, Gemma and Nina were absolutely wonderful and couldn't have done more to assist us in purchasing our property.
Barney · 10 December 2017
Agent replied
Dear Barney, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters in Kingston were a great help in looking for houses, especially Chloe who was excellent. Would definitely recommend
Oliver · 10 December 2017
Agent replied
Dear Oliver, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleI have had a good experience with the agents at dexters who are always ready and efficient at their work. They are also polite and helpful. All agents i came across have guided and suggested me well. I would appreciate agent Amelia too for … More
Divya · 31 January 2023
Agent replied · 28 October 2023
Dear Divya, Thank you for taking the time to leave us a 4 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEver since we’ve been looking for a nice flat here in Surbiton, I never deleted Dexters’(Codie Haddon) email add. I always run to Codie for assistance. Now that we’re searching for a new flat, Amelia Davis got in touch quickly and booked me … More
Liesl · 2 March 2023
Agent replied · 28 October 2023
Dear Liesl, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Tom was a pleasure, he managed to secure us our dream home with minimal fuss.
Tasha · 14 April 2019
Agent replied
Dear Tasha, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan from Dexters has been really helpful! She’s kind and give us lots of advices and has helped looking for different properties in Kingston, which are suit for what we are looking for! We have nice viewing experience, thank you!
Louis · 30 June 2023
Agent replied · 28 October 2023
Dear Louis, We really appreciate you taking the time to leave such lovely comments about Kelsey. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIsabella did a great job in finding us an excellent property. I would strongly recommend working with her.
Марина · 16 October 2024
Agent replied · 23 October 2024
Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
GoogleI love their client service, very attentive to what we are requiring. Joshua has my best opinion while we are looking for a home to rent based on my not so easy-requirements. Hope to give a follow up on my searh soon
Carla · 31 May 2023
Agent replied · 28 October 2023
Dear Carla, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI came to Dexters in Kingston after having had frustrating experiences with other agents and was pleasantly surprised to find a service that was hassle free, prompt and efficient. Whether it be the finance issues, maintenance or finding … More
Poornam · 25 July 2023
Agent replied · 28 October 2023
Dear Poornam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sonia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDear Sonia, I want to congratulate you on your ability to get things done in a timely and efficient manner. Your management and problem solving skills on behalf of your team are greatly appreciated. Thanks
Moses · 22 November 2023
Agent replied · 21 March 2024
Dear Moses, We really appreciate you taking the time to leave such lovely comments about Sonia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMustafa Soner's assistance with purchasing our property was excellent. His professionalism and attitude were exemplary, and I will certainly request his services again should we decide to explore the real estate market in the future.
Chung · 22 November 2023
Agent replied · 21 March 2024
Dear Chung, Thank you for taking the time to leave a wonderful 5 star Google review. Mustafa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally impressed with Mustafa from the Kingston branch. He has been really responsive and very attentive towards clients needs. Also, he was able to arrange house viewings at really short notice, kudos to him !!!
Rohit · 22 November 2023
Agent replied · 21 March 2024
Dear Rohit, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHave been dealing with dexters for about 3 weeks now and they have been fantastic! The staff are really friendly and get back to me so fast. Our realtor (Conor H) has been amazing! Super friendly, had loads of patience for all my questions and knew what he was talking about. And he found us the perfect place for our family. 5 stars to Conor!
Alexandra · 10 December 2018
Agent replied
Dear Alexandra, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GooglePaul Ford has been great with us. Very understanding and flexible. Would highly recommend, ask for him!
Nicolas · 10 December 2018
Agent replied
Dear Nicolas, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSonia De Abreu and her team were fast class. The Only agents to use in Kingston!
Elizabeth · 7 June 2019
Agent replied
Dear Elizabeth, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJess at Dexters gave us excellent support and advice. We were unfortunately unable to secure the property, however, this was not the fault of the letting agent. Keep up the great work.
Jethran · 21 January 2024
Agent replied · 21 March 2024
Dear Jethran, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
