Trusted Agent profile · Surbiton · Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleAmelia Davies is an absolute gem, always responsive and proactive. Definitely recommend Dexters Kingston!
Dear Emanuela, Thank you for your great review regarding Amelia in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleBuying a property and renting whilst abroad and dealing with time differences and internet issues did not phase Sonia De Abreu and Taylor McNeil one bit. They were tirelessly prompt in their responses, attentive to details, answering … More
Dear Christine, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTom Lelyveld was so helpful, professional, we found our dream apartment, all paperwork was swift and we can't wait to move in.
Dear Najwa, Thank you for your review. I am delighted to read that our Kingston office and Tom in particular were able to assist you in finding a perfect property! I hope that we can be of assistance to you again and would like to wish you all the best in your new home. Kind regards, Anna Devey Customer Relations Administrator.
5/5
GoogleI can highly recommend Dexters and Agent Amelia. My first flat viewing in Kingston wasn’t that great, but then she recommended me a flat which was a perfect fit for me. Communication over WhatsApp, video viewing and fast documents check and contract signature- all online! Thanks! I’m very satisfied!
Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amelia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery helpful, Amelia was great. This isn't the first time I've used Dexters to rent and it won't be the last
Dear Deirdre, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery happy with the service received from Dexters, Dominic was extremely helpful, and professional, ensuring we had a stress free experience.
Dear Tina, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJosh helped my wife and I find a flat and was extremely helpful throughout the whole process.
Dear Abdullah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleJessica provided an exceptional experience while helping me find a perfect flat to rent. Her professionalism, attentiveness, and quick thinking skills made the process smooth and stress-free. I highly recommend her to anyone in need of a reliable realtor. Thank you, Jessica!
Dear Vira, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHighly recommend Dexters Kingston. I would like to thank our kind agent Alex Fraser . He is very active , professional and cooperative . He updates us daily about the new in the market . I would recommend him for anyone looking for a property to rent.
Dear Dr Howaida, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a viewing with Alex Fraser and he was amazing at showing us around the place. He was able to answer any queries we had and kept in contact with us after, helping us find a place to rent.
Dear DonOmar_99 , Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma Chughtai, Customer Relations Team
4/5
Googleall the staff of Dexters react promptly to the request from the customers and they take initiative to carry out the jobs, like Grace Kehoe.
Dear Man, Thank you for leaving a Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleFantastic agents delivering great service. Talking to Alex who has been excellent setting us up and providing very timely service in a proactive fashion. It’s a gold standard. Thank you
Dear Patrick, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleVery happy with the service from Dexters in Kingston. I was impressed with the work the team put in to get viewings and secure a buyer. David Fisher and Mustafa Soner have been helpful and approachable throughout, guiding me through a tricky sale. Highly recommended!
Dear Paul, It’s great to hear that you have had a brilliant experience with our Kingston team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience so far with Dexter's Kingston office in our property search. Jessica Woods have been very professinal, efficient and helpful so far, and we will continue to use her for our search.
Dear Espen, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
5/5
GoogleVery happy with Bella, she has been very professional and positive with going forward my viewing for this evening!
Dear Keryy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
5/5
GoogleSonia was my agent. She was very supportive and helpful. Great services! I do recommend you to contact her!
Dear Jake, We greatly appreciate you putting aside the time to submit a review about Sonia from our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleOne of the most helpful Estate Agents that I have ever met. I was looking for a place to rent in Kingston; an estate agent called Nitesh, not only went out of his way to find me everything that I was looking for, but also helped me with … More
Dear Anim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've been looking for a property to rent for some time with no luck and then I walked into Dexters Kingston and met Jack Morgan. Totally professional guy, polite and knowledgable. He found me the perfect property and then helped me through the whole process to completion. Excellent service. Thanks
Dear Duncan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service in Dexters Kingston. I went back to UK last month and want let my flat out. One of my friend ask me to try dexters. I went to Kingston branch and talk to the manger Sonia. She is very professional. I am very happy that the flat has rent out in less than one week . will suggest this branch to my friend as well
Dear Yuan, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleVery satisfied with the customer service at Dexters. Special thanks to joshua who is following up the process closely and helping me get my ideal home!
Dear Neha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a wonderful experience with my letting consultant, Kelsey Hargan. She is very caring, very committed and hardworking. It was wonderful to collaborate with her.
Dear Griselda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI would recommend using Dexters Kingston for all your property management needs. The team are super professional and friendly. Alex Fraser their senior Lettings consultant helped us find the right place for us in the area and was a pleasure to deal with from start to finish.
Dear Robert, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery good services. Charlotte was a lovely person who was available to answer my questions and my worries. Thank you
Dear Morgane, I wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThanks to Harley for all his help and quick response in finding me properties to rent.
Dear Louise, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
