Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI dealt with Stacie Pardoe recently and her customer service was excellent, so friendly and very efficient. Would highly recommend!!
Sarah · 11 September 2019
Agent replied
Dear Sarah, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFriendly and professional - particularly Amelia who has been great dealing with our requests in helping us find a new house.
T · 15 March 2019
Agent replied
Dear T N, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmelia has been an excellent help. She was very professional yet friendly. I would recommend Dexters Kingston
Amy · 23 September 2020
Agent replied
Dear Amy, Thank you for taking the time in providing such lovely comments about Amelia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThis will be an honest review. Dexter never loses contact with me, unlike other agencies that only call once or twice to show me rental properties and never follow up if I didn't like them. We don't have to like everything, do we? Dexter … More
Aziz · 26 May 2023
Agent replied · 28 October 2023
Dear Aziz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing staff so very helpful, as I live in bristol and was sell my late brothers flat in Kingston with all the complications they
Handled it so well and it took the stress of me
Isabel · 20 February 2024
Agent replied · 21 March 2024
Dear Isabel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe are looking for a new house in Kingston area. We are using Dexters Kingston for our search and we have received a great service and advice from Jessica. She is very helpful and proactive sales agent. We hope to find our new home very soon. Thank you for your help Jessica.
Polina · 28 October 2022
Agent replied · 28 October 2023
Dear Polina, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBen was great to work with, answered all our questions and was very professional and polite.
Morgan · 1 December 2020
Agent replied
Dear Morgan, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleExcellent customer service and was provided consistent updates about letting a property. Great communication from Joshua Evans at Dexters and was given a detailed viewing as well. Satisfied.
Heart · 26 June 2024
Agent replied · 25 August 2024
Dear Heart, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOverall it was a perfect service from this agency. To be more specific, Taylor McNeil was exceptionally helpful and professional on our journey to rent a new property. He understood our requirements(while no one ever did in other agencies) … More
Yamac · 23 September 2023
Agent replied · 28 October 2023
Dear Yamac, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat job, guys - many thanks for help! Special thanks to Chloe for flexibility with viewing time and number of them! :)
Mgurov · 10 December 2017
Agent replied
Dear Mgurov, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHannah was incredible, she was so helpful helping me find our family home! would thoroughly recommend her to anyone!
Brogan · 11 October 2019
Agent replied
Dear Brogan, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Beckie to rent the property. Beckie has been very helpful, friendly and professional throughout the process.
Santosh · 11 October 2019
Agent replied
Dear Santosh, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI am very grateful for the considerate & patient service which Kelsey Hargan has provided during our rental search. If we need to move again, we will know who to contact.
Nick · 27 April 2024
Agent replied · 25 August 2024
Dear Nick, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua Evans , Senior Lettings Consultant at Dexters is very professional guy, polite, knowledgeable, responsive and always kept me updated with the process, followed-up with emails and calls. Highly recommend him.
Rajesh · 27 April 2024
Agent replied · 25 August 2024
Dear Rajesh, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters is one of the best estate agents I've ever dealt with. Alex Fraser respond to my emails quickly and action any issues that arise immediately. Their customer services are excellent!
Terrance · 27 April 2024
Agent replied · 25 August 2024
Dear Terrance, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have been really happy with the service with get from the Rentals team at Dexters. Have to say since Sonia started dealing with our porperty , we have been really pleased with the service we get from Dexters, everything is really well looked after
Guy · 31 May 2023
Agent replied · 28 October 2023
Dear Guy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmelia from Kingston office was superb - timely responses and her recommendations were spot on. Although I didn't continue to search in the area I'm sure she would be great in supporting through the process. Wouldn't mind to work with her again if the opportunity arises.
Anthony · 1 May 2023
Agent replied · 28 October 2023
Dear Anthony, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters has been very helpful with assisting us finding our next home that ticks all the boxes. They were always on time for the viewings and the properties they showed us were always meeting the standards we were looking for. Special … More
Mustafa · 25 July 2023
Agent replied · 28 October 2023
Dear Mustafa, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePaul Hardy has been my contact with Dexters for several years and has always been most heloful and efficient any time I have a problem or need information.. Recently, Stacey Purdue visited my flat and she was most helpful and efficient in assessing the flat. They are both a credit to Dexters.
Audrey · 15 March 2019
★★★★★ 5/5
GoogleAmelia was so accommodating and considerate all throughout our transaction with Dexters. It was indeed a smooth and lovely transaction.
Roselle · 15 March 2019
Agent replied
Dear Roselle, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe team were very helpful and would be happy to recommend them to anyone letting in the Kingston area! Thanks Sonia!
A · 11 July 2018
Agent replied
Dear Janine, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI am a landlord and have been dealing with Sonia for many years and she always does her job very professionally and is always available and sorts out any issues asap. Best estate agents I've worked with over the 15 years I've been a landlord, thx keep up the good work
Milesh · 28 October 2022
Agent replied · 28 October 2023
Dear Milesh, We are really pleased to hear you are still enjoying your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service. Special thanks to Jamie and Jess who have been on hand throughout the process
Max · 26 August 2020
Agent replied
Dear Max. Thank you for taking the time in providing such lovely comments about Jamie and Jess in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleKirk was fantastic and made a real difference to our sales experience. If only all estate agents were as human!
Amy · 10 December 2018
Agent replied
Dear Amy, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
